SCAM!! I have a contract with them stating I owed £800 plus the £50 deposit and £110 20% initial down payment they are now stating I owe them £990 I have paid off £960. after a heated conversation ove... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The two young men, were polite, friendly and moved my freezer and fridge freezer as I'm a pensioner and have mobility problems in my lower body, they were efficient and did a wonderful job, they even... Se mere
It’s now been a year and we still haven’t had our flooring fitted. We’ve had no luck contacting the company as no one answers the phone or facebook. We were booked in for today, but no one showed up.... Se mere
Just moved into new house and never been with pay as you go carpets before but glad I did. From apply to fitting been spot on. Kept up to date with everything and always able to answer quest... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The UK's most ethical provider of Pay Weekly Carpets. We supply pay weekly Carpets, Vinyl, Laminate, Beds and Furniture to thousands of happy customers. Join the club, Its simple to apply. £650 Interest Free Credit, No Credit Checks, Low Deposits, Repayments from as little as £10 per week. Quality Products from a company you can trust!5
Kontaktoplysninger
THE OFFICES, 1 RAILWAY TERRACE, SR40PA, SUNDERLAND, Storbritannien
- BUSINESS@PAYASYOUGOCARPETS.COM
- www.payasyougocarpets.com
3,0
Middel
677 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Carpet looks lovely and our fitter sam…
Carpet looks lovely and our fitter sam was very pleasant, and did a terrific job. Thanks again
21. november 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Matthew,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
We hope to hear again from you soon :)
Thank you.
Jean
PAYG Customer Success
Paid to have kitchen and bathroom …
Paid to have kitchen and bathroom fitted with lino kitchen fitted ok then fitters said they have no record of me ordering bathroom lino my wife picked lino colours I paid £560 and £100 fitting for both now their saying just the kitchen lino was orderd who in their right mind would pay that sort of money for a kitchen fitting someone somewhere in that company is not doing their job properly and im still waiting on my recipt I'm going to citizen advice.
6. november 2024
Uopfordret anmeldelse
Careless company
Nothing but problems from start to finish. Fitters had to come back 3 times as measurements were miscalculated, little to no communication from the office to try and resolve this/reschedule. Offcuts of the flooring piled into my garden and left. Moved my washing machine today to notice the floor hadn’t been completed properly. Raised this to them via their Facebook chat to be ignored again.
18. november 2024
Uopfordret anmeldelse
Brilliant service fast & reliable easy…
Brilliant service fast & reliable easy to manage
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Leanne,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
If you need any more flooring at a later date please don't hesitate to reach out to us.
We hope to hear again from you soon :)
Thank you.
Jean
PAYG Customer Success
Besvarelse fra Pay As You Go Carpets
Hi Patricia,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
We make sure that we deliver great quality service from start to finish
We hope to hear again from you soon :)
Thank you.
Jean
PAYG Customer Success
Good service
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Megzzz,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
If you need any more flooring at a later date please don't hesitate to reach out to us.
We hope to hear again from you soon :)
Thank you.
Jean
PAYG Customer Success
Couldn’t fault pay as you go carpets
Couldn’t fault pay as you go carpets ! Dale and Kurt the carpet fitters were polite and done a brill job
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Lynn,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
I will make sure to let Dale and Kurt know, they will be delighted to hear this
We hope to hear again from you soon :)
Thank you.
Jean
PAYG Customer Success
Over the moon with my flooring .
Over the moon with my flooring .. excellent quality ... and the fitting done to the highest of standards ... will definitely b using again for other rooms ...
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Michelle,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
I am pleased to read that you are looking to contact at a later date for more flooring and we look forward to meeting you once again.
We hope to hear again from you soon :)
Thank you.
Jean
PAYG Customer Success
Highly recommend
Helpful from first enquiry. Always on time, polite and done a fantastic job in a short space of time.
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Charlene,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
Amazing comments you have provided and we certainly appreciate your time.
We hope to hear again from you soon :)
Thank you.
Sue
PAYG Customer Success "
Flooring
Very happy with my flooring. It looks lovely and payments are spread out over months so it’s easily affordable
28. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
We make sure that we provide quality flooring with affordable payment plans.
We hope to hear again from you soon :)
Thank you.
Jean
PAYG Customer Success
Besvarelse fra Pay As You Go Carpets
Hi,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
If you need any more flooring at a later date please don't hesitate to reach out to us.
We hope to hear again from you soon :)
Thank you.
Jean
PAYG Customer Success
The fitter Sam was amazing at his job…
The fitter Sam was amazing at his job very polite just wasn’t happy that we had to wait nearly an extra week for the living room carpet putting down
23. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Lena,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
I will celebrate your comments with Sam our fitter whom will be delighted with your comments.
I do apologise for the wait in connection with your Living Room carpet and I have shared this information with our management team today.
We hope to hear again from you soon :)
Thank you.
Sue
PAYG Customer Success "
Besvarelse fra Pay As You Go Carpets
Hi Jenna,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
If you need any more flooring at a later date please don't hesitate to get in touch.
We hope to hear again from you soon :)
Thank you.
Sue
PAYG Customer Success "
Really happy with the flooring
Really happy with the flooring. My sons even said its lush.
23. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Vicky,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
Fantastic to hear your Son is also happy with the flooring and if there is any further flooring you may be looking for at a later date please don't hesitate to come back to me.
We hope to hear again from you soon :)
Thank you.
Sue
PAYG Customer Success "
The process was so simple and easy
The process was so simple and easy, I had my floors measured and then the floors were fitted a week later, the customer service is 10 out of 10 they have kept me updated and informed through out the whole process.
25. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Leanne,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
Your positive comments mean so much to our team, we pride ourselves on outstanding customer service and we ensure we go above & beyond for all of our customers.
We hope to hear again from you soon :)
Thank you.
Jean
PAYG Customer Success
Besvarelse fra Pay As You Go Carpets
Hi Faye,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
We hope to hear again from you soon :)
Thank you.
Jean
PAYG Customer Success "
Do not use this company they keep your…
Do not use this company they keep your money and don’t fit the flooring after sending a fitter who refuses to fit the flooring as the quote was incorrect
DO NOT USE
15. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Sonia,
We are extremely sorry that you were not happy with the service you have received. I would like to assure you we would like to rectify the matter as soon as possible.
If you can please let us know how we can reach out to you it would be much appreciated or
Please call us on 0800 612 5656, Option 2 and quote "Trustpilot" - You'll be escalated to a senior member of our team who will look at resolving this swiftl.
Thank you,
Jean
PAYG Customer Success
Great experience
Great experience. Jean called to check everything was fine with the carpet which was good. Would use again. Very happy with service.
16. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Charlotte,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
Great news you would you Pay As You Go Carpets again as we will be happy to assist you.
We hope to hear again from you soon :)
Thank you.
Sue
PAYG Customer Success "
Close to perfect …
Didn't give perfect score just cause nobody is Lol. The carpet is great and the fitters were polite and friendly. I will be coming back when I need the main bedroom done.
18. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Paul,,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
I am pleased to read that you are looking to contact at a later date for more flooring and we look forward to meeting you once again.
We hope to hear again from you soon :)
Thank you.
Sue
PAYG Customer Success "
Fantastic quality carpets the service…
Fantastic quality carpets the service was next to none from start to finish will definitely be getting rest of house done
17. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Pay As You Go Carpets
Hi Chris,
Thank you so much for taking the time to write us a review.
We're so glad you're happy with your new flooring.
So good to hear you are happy with the quality of your carpets & we certainly look forward to providing your with more flooring in the future.
We hope to hear again from you soon :)
Thank you.
Sue
PAYG Customer Success
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.