5* Review for excellent customer service. DHL hugely underperformed and flat out lied on the tracking information. 24hr shipping ended up being 2 days and that was only because Chris at Padelshack... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The company are outstanding. My partner needed his racquet by a particular date as he was attending a tournament in Spain. DHL messed up and Chris resolved it and we got the goods in time. Customer... Se mere
Virksomheden har svaret
I had a complicated return, partially my fault which was done without realising. Someone called Chris (I think, terrible memory) rung me to explain the return procedure. His customer service was excep... Se mere
Virksomheden har svaret
As complete beginners to Padel, my husband and I were looking for a racket for both my husband and our adult son as a gift. Toby was amazing - patient and so knowledgeable about the different type of... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sportsbutik
- også i
- Butik med tennisudstyr
- Butik med udstyr til udendørssport
- Sportstøjbutik
- Sportstøjsbutik
Skrevet af virksomheden
Padel Shack stock a range of padel equipment & accessories, from rackets to grips, with great prices & world wide shipping.
Kontaktoplysninger
Bergholt Road, CO11 1QT, Brantham, Storbritannien
- 01206808014
- info@padelshack.com
- www.padelshack.com
4,7
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product
Great product, swift efficient service and quick delivery and great price. Will definitely buy form this site again
24. august 2026
Besvarelse fra Padelshack
Thank you for leaving us a positive review. I am happy to hear that you were provided with swift service from both our delivery provider and us at a highly competitive price. We look forward to your future orders.
Kind Regards,
Toby
Fabulous racquet
Fabulous racquet - service first class! Would highly recommend Padel Shack
16. august 2026
Besvarelse fra Padelshack
Thank you for ordering from us. I am glad to hear that you were provided with great service.
All the best,
Toby
Thank you for a great service and a…
Thank you for a great service and a brilliant product
15. august 2026
Besvarelse fra Padelshack
Thank you for leaving us a review. We are always happy to provide excellent service and products.
Best Regards,
Toby
Excellent customer service from Toby
As complete beginners to Padel, my husband and I were looking for a racket for both my husband and our adult son as a gift. Toby was amazing - patient and so knowledgeable about the different type of rackets available. I rarely write reviews but the level of customer service he gave was exceptional. I could not recommend this shop and in particular Toby more.
29. august 2026
Uopfordret anmeldelse
Besvarelse fra Padelshack
Thank you for your wonderful review.
We are very happy to hear that Toby provided excellent assistance to you and your husband, and we are grateful for your strong recommendation of our store.
Best regards,
Chris
Great service
Great service, answered all my questions and sent the items out promptly, thanks!
21. august 2026
Besvarelse fra Padelshack
Thank you for your positive review. I am glad to hear that our team were able to answer all your questions and get the items to you as quickly as possible.
Kind Regards,
Toby
Besvarelse fra Padelshack
Thank you for your 5-star review. I am happy to hear that we could provide you with an efficient service.
All the best,
Toby
Very good customer service
Very good customer service, great deals and prompt delivery. Really good on price.
14. august 2026
Besvarelse fra Padelshack
Thank you for your 5-star review. I am happy to hear that we could provide you with excellent customer service and a great deal on some of our products.
Best regards,
Toby
Besvarelse fra Padelshack
Thank you for leaving us a review. I am glad to hear that our delivery providers were able to offer you a swift delivery.
All the best,
Toby
Besvarelse fra Padelshack
I am glad to hear that your purchasing experience was smooth and that you were offered great service throughout.
Kind Regards,
Toby
Besvarelse fra Padelshack
Thank you for your review. We are glad to hear that you had a positive experience when ordering from us.
Best Regards,
Toby
Very straightforward purchase and…
Very straightforward purchase and exceptionally quick delivery!
19. august 2026
Besvarelse fra Padelshack
Thank you for leaving us a review. I am glad to hear that the pre-sales process was straightforward, with a prompt delivery.
Kind Regards,
Toby
Great first experience.
Item was as described, cheaper than rest of market and arrived within the timeframe paid for. Can’t fault the service or the price.
19. august 2026
Besvarelse fra Padelshack
Happy to hear our prices were competitive. Thank you.
Besvarelse fra Padelshack
Appreciate your positive review. Thank you
Our order arrived faster than expected…
Our order arrived faster than expected to Guernsey, Channel Islands and we love the Padel Shack protection bag!
Many thanks for being super speedy
18. august 2026
Besvarelse fra Padelshack
Pleased to hear you had a fast delivery to Guernsey. That's wonderful news, and we hope to see you shop with us again. Thank you
Excellent customer service from Chris…
Excellent customer service from Chris and the team. Professional, friendly and incredibly helpful throughout.
24. august 2026
Uopfordret anmeldelse
Besvarelse fra Padelshack
Thank you, Sam - I am very glad I could assist you recently and that you had a positive overall experience.
Best regards,
Chris
Great padel shop
It's a local company. Very friendly service and racket arrived earlier than expected. The tracking information was very good.
16. august 2026
Besvarelse fra Padelshack
We are happy to hear that our team provided you with a friendly service, and our delivery provider was able to get your racket to you on time.
Best Regards,
Toby
Besvarelse fra Padelshack
Thank you for your 5-star review; it is greatly appreciated.
Kind Regards,
Toby
Always great to deal with
Always great to deal with, very helpful, fair prices and huge range of Padel gear. Racket arrived in good time very well packaged.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Padelshack
I am happy to hear that our team has provided you with top-notch service over the years, and we can remain competitive with both our selection of rackets and our price.
Best Regards,
Toby
Fairly easy online ordering process and…
Fairly easy online ordering process and goods arrived on time, in good order.
Competitive pricing.
13. august 2026
Besvarelse fra Padelshack
I am glad to hear that our online ordering process was quick and simple to use and that we could provide you with quality products at a reasonable price.
Best Regards,
Toby
Besvarelse fra Padelshack
Thank you for your 5-star review. We are happy to hear that you have fallen in love with your new padel racket. I hope you have fun on the court with it.
Kind Regards,
Toby
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