5* Review for excellent customer service. DHL hugely underperformed and flat out lied on the tracking information. 24hr shipping ended up being 2 days and that was only because Chris at Padelshack... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The company are outstanding. My partner needed his racquet by a particular date as he was attending a tournament in Spain. DHL messed up and Chris resolved it and we got the goods in time. Customer... Se mere
Virksomheden har svaret
I had a complicated return, partially my fault which was done without realising. Someone called Chris (I think, terrible memory) rung me to explain the return procedure. His customer service was excep... Se mere
Virksomheden har svaret
As complete beginners to Padel, my husband and I were looking for a racket for both my husband and our adult son as a gift. Toby was amazing - patient and so knowledgeable about the different type of... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sportsbutik
- også i
- Butik med tennisudstyr
- Butik med udstyr til udendørssport
- Sportstøjbutik
- Sportstøjsbutik
Skrevet af virksomheden
Padel Shack stock a range of padel equipment & accessories, from rackets to grips, with great prices & world wide shipping.
Kontaktoplysninger
Bergholt Road, CO11 1QT, Brantham, Storbritannien
- 01206808014
- info@padelshack.com
- www.padelshack.com
4,7
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Padelshack
Wonderful stuff. Glad to hear you had a positive experience. Thank you.
Staff very friendly and equipment that…
Staff very friendly and equipment that you could borrow was great. Also the best beer I had in my week in Italy
27. september 2026
Besvarelse fra Padelshack
Thank you for getting in touch. While we appreciate your review, it appears to have been left for the wrong company. I hope you see this and leave it for the correct company. It would be a shame for them to miss out on your positive feedback.
Best regards,
Chris
Besvarelse fra Padelshack
Thank you for sharing your excellent feedback.
Besvarelse fra Padelshack
Thank you for your review. We're pleased to hear you had a positive experience.
Great product range and gave some great…
Great product range and gave some great advice on what padel racket to buy for a beginner.
1. oktober 2026
Besvarelse fra Padelshack
We appreciate your feedback. Very encouraging to hear our staff provided some excellent assistance. Thank you.
Besvarelse fra Padelshack
Thank you for your positive review.
Best price I have seen online
Best price I have seen online. Item got delivered earlier than the date provided. Really happy with the service.
30. september 2026
Besvarelse fra Padelshack
Thank you for your positive feedback. We're pleased to hear our prices were competitive.
Excellent company
Excellent company. Padel racket was a good price and it arrived swiftly. It was packaged really well also.
28. september 2026
Besvarelse fra Padelshack
Pleased to hear that everything was to your satisfaction. Thank you.
Best regards,
Chris
Besvarelse fra Padelshack
I am glad to hear that your delivery arrived on time and you are satisfied with the quality of the grips.
Best Regards,
Toby
Besvarelse fra Padelshack
I am happy to hear that your order arrived quickly and our team could provide you with quality communication throughout the returns process.
All the best,
Toby
Besvarelse fra Padelshack
I am glad to hear that our courier providers could offer a speedy delivery service.
Kind Regards,
Toby
No complaints at all! Top service
Very quick delivery and competitively priced products
26. september 2026
Besvarelse fra Padelshack
I am happy to hear that we could provide you with a high quality service at a competitive price.
Best Regards,
Toby
Ease of use of website
Ease of use of website.
Racket was exactly what I was looking for. Speed of delivery was fantastic
24. september 2026
Besvarelse fra Padelshack
Our development team will be happy to hear your compliments about our website. I am glad that you could find exactly the racket you were looking for.
All the best,
Toby
Fast delivery
17. september 2026
Besvarelse fra Padelshack
I am happy to hear that we could provide you with a speedy shipping service.
Kind Regards,
Toby
Besvarelse fra Padelshack
I am glad to hear that we could supply you with a suitable racket quickly at a competitive price.
Best Regards,
Toby
Besvarelse fra Padelshack
I am happy to hear that we could provide you quick delivery at a competitive price.
Best Regards,
Toby
An initial problem but quickly…
An initial problem but quickly rectified as promised
13. september 2026
Besvarelse fra Padelshack
I do apologise again in the delays with responding to your emails; however, I am very happy to hear that Chris could solve your issue as soon as possible. I hope you can enjoy the ball pressuriser.
All the best,
Toby
Bought a paddle racket at a great…
Bought a paddle racket at a great price. Delivered promptly. Very good service.
15. september 2026
Besvarelse fra Padelshack
I am glad to hear that we could provide you with a great service at a competitive price.
Best Regards,
Toby
Besvarelse fra Padelshack
Your review is appreciated. Thank you.
5* Review for excellent customer…
5* Review for excellent customer service.
DHL hugely underperformed and flat out lied on the tracking information. 24hr shipping ended up being 2 days and that was only because Chris at Padelshack phoned them direct to get the collection code and passed it onto me.
Kept me updated where they could and were always helpful.
Will be my first stop in future purchases.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Padelshack
Thank you for leaving us a kind review, I will pass along your positive feedback to Chris. I do again apolgoise on behalf of DHL for the issues during shipping; however, I am glad that we could ultimately get everything sorted. I hope we can continue to supply you with all of your padel needs.
All the best,
Toby
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.