Chris and Connah did amazing at fitting my Internet. Amazing service!! Very polite explained everything showed me how to connect and what one would work for tv and camera. Also offered to connect any... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ross and Andy gave an excellent service when called out to fit a new router. Originally we had bad signal but they ensured that our connection was boosted. They ensured coverage was in all rooms in ou... Se mere
Virksomheden har svaret
Chris did an amazing job at fitting our broadband after a horrible experience with the old providers 😆 he was polite, cheerful, efficient and did an amazing job, can not recommend enough! Thank you C... Se mere
Virksomheden har svaret
Installed about 1 month ago, took business broadband for the speed and service as we have clients at the property needing good speed internet for work and it is already down. Customer service were abs... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
Ribble house, Ribble Business Park, BB1 5RB, Blackburn, Storbritannien
- 0800 2466 650
- info@opusbroadband.net
- www.opusbroadband.com
4,4
Fremragende
673 anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service and very…
Excellent service and very professional. Scotty is professional and have good customer service.
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you Raja Ali for the great feedback!
i am happy talk with Yasir .he is very…
i am happy talk with Yasir .he is very good person . i was too much tired before talk with yasir becouse last 20 days every day i called in opus broadban but every time i was dissapoint .but now i am happy becous yasir solwed my problem . he is very greatful person .
13. november 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you Safvan for the great feedback!
Really helpful and informative
Really helpful and informative. Timekeeping efficient and did exactly what was needed.
13. november 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you Brandon for the great feedback!
Well the installation was neat and…
Well the installation was neat and sound ,Michael did a great job a 5 star from me .Test went well, hope it stays stable
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you Mohammed Chair for the great feedback!
Scotty did a fantastic job installing…
Scotty did a fantastic job installing and was a very polite and considerate guy. Thank you.
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you Cricha for the great feedback!
Besvarelse fra Opusbroadband
Thank you Leigh Hodgkinson for the great feedback!
Scotty was quick and explained…
Scotty was quick and explained everything properly for me to understand. 10/10 experience.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you Gabrielle Williamson for the great feedback!
Great customer service
Great customer service, the installation team was professional , friendly and knowledgeable and respectful,I would highly suggest you call them if you want great service without the hassle and customer friendly engineers.
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you Steveo Spary for the great feedback! We're glad the installation went smoothly and the team could provide excellent service. We're always here if you need anything.
Bit Of a Rough Start, But Now Working Well
We had a few issues after an update. But glad to say it's working well now.
Spoke to the Customer Service Manager Mr Durrani and he was able to resolve the issue.
The connection is fast and stable.
We're happy now it's working properly.
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
We're sorry Phil Graham to hear about your experience. We've requested your details via Trustpilot so we can locate your account and look into this further. Thank you for bringing it to our attention.
Very nice person and well mannered
Very nice person and well mannered
Scotty was very excellent and experienced technician
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you Mr Ward for the great feedback!
scotty did a job top job really happy…
scotty did a job top job really happy with job and service
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you Kamran Hassan for the great feedback!
Besvarelse fra Opusbroadband
Thank you for your feedback
Great service from scotty today great…
Great service from scotty today great job
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you, Angela Cadden, for the great feedback!
installation…
Scotty came and did the installation today. Really friendly great customer service skills. Explained everything really well. Clear and concise. Thankyou so much
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you Safiya Mohmed for the great feedback! We're glad the installation went smoothly and the team could provide excellent service. We're always here if you need anything.
Cheap for a reason
Wish I'd of just avoided Opus and continued my contract with Virgin. The router Opus provides is cheap garbage. I was at work when the technician came but when i returned i saw he'd wrote my SSID, password and acc info in hieroglyphics. I came home today and have red LED's flashing on the wall and no Internet. I called the number that shows up as being in Burnley but it was actually a call centre in Bangladesh. The lady told me that my Internet wasn't working because they had cut it off because I haven't made a payment in over a year when I only took the package out about a month ago. Ive already paid a bill before it had even been installed. I'll just stop paying my bill now and go back to Virgin. What a waste of money and time
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
We're sorry to hear about your experience. We've requested your details via Trustpilot so we can locate your account and look into this further. Thank you for bringing it to our attention.
Great character fast installation
Great character fast installation. Very happy with the person that did my installation would recommend
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you Bradley for the great feedback! We're glad the installation went smoothly and the team could provide excellent service. We're always here if you need anything.
Installation day
We had our broadband installed today with Ross and Andy, amazing lads couldn’t fault anything. Amazing service and helpful team.
Thank you lads for your help and amazing service
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you for the great feedback! We're glad the installation went smoothly and the team could provide excellent service. We're always here if you need anything.
signed up 13 august never received…
signed up 13 august never received router until 5th September i tried to cancel contact was told I'm a month through contract even though got router dropped off on 5th September. service was so bad that internet speed and connection dropping at some point no internet when called for service help very un profession and threats saying ur in contract and tried to blame my setup for poor service. never again and would not recommend anyone to sign up with opas broadband
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
We're sorry to hear about your experience. We've requested your details via Trustpilot so we can locate your account and look into this further. Thank you for bringing it to our attention.
From start start the engineering was…
From start the engineer scotty was friendly and professional especially carrying out the installation, very pleased and would definitely recommend opus broadband i am a very fussy individual and I am very pleased with everything 😀
24. september 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you for your feedback
Good and nice service given
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Opusbroadband
Thank you for your feedback
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