Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fui muito bem atendido pelo suporte do NoPing, especialmente pela Ravenna. O atendimento foi extremamente rápido e eficiente, e ela me auxiliou em todas as etapas com muita clareza. Comparando co... Se mere

Bedømt til 1 ud af 5 stjerner

I purchased NoPing expecting lower ping as advertised. After testing my latency before and after using the app, absolutely nothing changed. Zero improvement. The software does not work as described... Se mere

Bedømt til 5 ud af 5 stjerner

Foi rapido sistematico, não houve demora para resolver o problema , supreendeu porque minha primeira experiencia com Noping, é foi diferente e muito bom rapidez e como resolveram, indicaria sim qualq... Se mere

Bedømt til 1 ud af 5 stjerner

I was tried 7 days free trial of only 1 day, after that They took my money from my bank for 1 year even i cancelled my subscription and deleted credit card infos from website. They didn't do refund or... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

NoPing offers a comprehensive suite of gaming optimization solutions designed to enhance gameplay through ultra-low latency, increased FPS, and innovative features.


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

285 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 78 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Cant cancel subscription, scam

I just want a free trial when typing in my card info and never subscribe for annual plan. You guys charged 60 dollar without my permission. That's very unethical, I want a refund. Cant cancel subscription

14. november 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We're sorry you were upset about your plan renewal.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

Since you did not provide your account information, we are unable to address your case.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 4 ud af 5 stjerner

They charged me 64.99 usd

charged me 65$ for nothing
EDIT 2: thank you for refund, i just mixed my emails and type the wrong one, problem solved

11. november 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hello, the email provided does not exist in our database, please provide the correct account so we can analyze your case.

Edit:

We do not delete accounts, you gave us the wrong email address at the beginning, we can now find your account using the email address you gave us now.

You have been refunded, we sent more information to your email.

Thank you for trying our service and we hope to have the opportunity to serve you better in the future and that you can re-evaluate this review as we resolved your case promptly.

Bedømt til 3 ud af 5 stjerner

I’ve been charged for a whole year

I’ve been charged for a whole year after a trial which I don’t want at 00.02 this morning , I have messaged about a refund but the customer live support chat is not working. I’ve tried twice. I haven’t used noping since being charged
I really need a refund and can’t afford to loose this much money
My account is helenbalfour.younique
Please respond and refund

10. november 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We're sorry you were upset about your plan renewal.

You have been refunded, we have sent more information to your email. It may take a few days for the money to reach the customer's bank account.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

de lurade mig på 700 kr då de tecknade…

de lurade mig på 700 kr då de tecknade mig för ett årsprenumeration trots de inte skulle, har kontaktat de men inget svar...

24. oktober 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We’re sorry to hear about your dissatisfaction with the billing process after your trial period.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:

1 - Log in to your account on our website.
2 - Go to the 'Subscriptions' section.
3 - Click on subscription ID you wish to cancel.
4 - Click on the 'Cancel' button.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

I still haven't got in touch with the…

I still haven't got in touch with the site and Im not sure if i shall wait anymore.. Pls contact me

27. oktober 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We’re sorry to hear about your dissatisfaction with the billing process after your trial period.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

After reviewing your case, we saw that more than 7 days have passed since the charge for your initial contact. Therefore, our rules do not allow a refund to prevent users from abusing the free trial system by using the software beyond the trial period.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

I got ban on fortnite becasue of using…

I got ban on fortnite becasue of using NoPing. Please dont download guys i want help to all. Yes it really reducing ping and works but i got ban with 200+ skins on fortnite and now they said we cant remove the ban.

24. oktober 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hello, this is not true, our software does not modify anything in the game therefore it does not cause any type of ban, you must have used some other external tool installed on your computer that has no relation to NoPing.

Bedømt til 1 ud af 5 stjerner

ratas NOPING

Es una basura para desinstalarlo te pide un formularioo y nunca te va a dejar desinstarloo me tube que instalar un desisntaladoor para resolver su problema son unas basuras ratas

20. oktober 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hello, the form is optional and you do not need to answer it, just click continue and the uninstallation will proceed.

Bedømt til 1 ud af 5 stjerner

Bad!!!

I used it for a while and found that the latency has hardly changed at all, and sometimes it even feels worse than before.
So the conclusion is that I paid to make my latency higher, is this reasonable?

18. oktober 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hello, could you please provide us with an email address so we can contact you and look into your issue?

Please let us know the game you play, the region you play in, and which NoPing server you are connected to, so we can investigate further.

Bedømt til 1 ud af 5 stjerner

They charged me right away after i got…

They charged me right away after i got the 7 day free trial. Week later i got charged $67 dollars and i forgot i was still subscribed to noping.com. Next payment wich is $65 dollars is in 364 days. Is there any way that i can get my money back? And if not, can i cancel my subscribtion?

15. oktober 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We're sorry you were upset about your plan renewal.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

Since you did not provide your account information, we are unable to address your case.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 4 ud af 5 stjerner

If you please could you provide me with…

If you please could you provide me with more informations about the routing systems (mode 1 and mode 2) and what you mean in modules version??

15. september 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hello, the Mode 1 and 2 are different types of the network routing system drivers on Windows.

The modules versions is just a version of each module of our software.

Bedømt til 1 ud af 5 stjerner

They charge me without any permission with this amount! 65dollars

Hi good morning today is a really bad day.. i need my money to buy , food and allowance , now i dont have money because they deducted me directly my account . 65dollars.. its big problem like this .. same as before desame case. Please guys help me to refund my 65dollars. :(. I dont have food today to buy evrything and allowance. VISA Purchase
Via: *3128
Amount: 64.9 USD
From: NOPING
At: 15/10/24 10:48

Please help me. To refund this my case anyone ?? Please @noping

15. oktober 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We're sorry you were upset about your plan renewal.

You have been refunded, we have sent more information to your email. It may take a few days for the money to reach the customer's bank account.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

I was charged £51.26 today without even…

I was charged £51.26 today without even having a membership went on there website and it says No Plan Buy when I logged in so don’t even have a membership but still charged I will be contacting my bank tomorrow.

12. oktober 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We're sorry you were upset about your plan renewal.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

Since you did not provide your account information, we are unable to address your case.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

Scam Scam

I would like to get my refund, since i wasn't meant to renewal

I just realize that I still have the service because today I was charged. and even you try to contact them though the website there's no reply back.

3. oktober 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We're sorry you were upset about your plan renewal.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

Since you did not provide your account information, we are unable to address your case.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

I would like to get my refund once I…

I would like to get my refund once I thought that I canceled my subscription.

The website is not clear, you cannot contact the company.

I just realize that I still have the service because today I was charged.

Please Noping, cancel my account once I’m not using for more than 1 year and get my refund

1. oktober 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We're sorry you were upset about your plan renewal.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

As you have contacted us within 7 days of renewing your plan, you are eligible for a full refund.

You have been refunded. It may take a few days for the money to reach the customer's bank account.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

I WANT A REFUND, THIS IS A SCAM

I was charged as well for this application, I WANT A REFUND and I am within 7 days of the renewal process. NoPing is so unclear and not transparent at all!!!!

23. september 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We’re sorry to hear about your dissatisfaction with the billing process after your trial period.

You have been refunded, we sent more information to your email.

Thank you for trying our service and we hope to have the opportunity to serve you better in the future and that you can re-evaluate this review as we resolved your case promptly.

Bedømt til 1 ud af 5 stjerner

SCAM SCAM SCAM

My plead to you: DO NOT use noping! Their software is riddled with TROJANS and they're certified SCAMMERS. Right after I subscribed, they tried to rob me of $3,000 using my credit card info on several stores. Protect yourself and spread the word!

16. september 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We apologize for the experience you had. We assure you that our software does not contain any malicious components. The behavior you encountered is a false positive from your antivirus software. We do not hide anything from our users, and all components are designed to ensure the best performance and user experience. If you need any assistance or further clarification, please feel free to reach out to our support team.

Best regards

Bedømt til 1 ud af 5 stjerner

URGENT WARNING

URGENT WARNING: Avoid Noping software at ALL COSTS! They are SCAMMERS of the WORST kind! 😡 Don't fall victim like I did. Use GearUp Booster instead for a reliable experience. Trust me, your time and money are too valuable to waste!

17. september 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We apologize for the experience you had. If you need any assistance or further clarification, please feel free to reach out to our support team.

Best regards

Bedømt til 1 ud af 5 stjerner

Attenzione: Truffa sulla prova gratuita di NoPing

State molto attenti a non attivare la prova gratuita di NoPing. L’azienda imbroglia le persone attivando automaticamente l’abbonamento senza nessun avviso dopo la fine della prova. Ho subito un addebito di $64.90 senza il mio consenso e, nonostante abbia inviato un’email, sto ancora aspettando una risposta.

Il servizio clienti è pessimo: non forniscono un’email di contatto chiara e, anche provando a contattarli tramite la loro pagina web, compare sempre un messaggio che informa di “problemi” nel ricevere il messaggio. È evidente che stanno cercando di evitare le richieste di supporto.

Quindi, fate molta attenzione e non cadete in questa trappola.

10. september 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We’re sorry to hear about your dissatisfaction with the billing process after your trial period.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

As you have contacted us within 7 days of renewing your plan, you are eligible for a full refund.

You have been refunded. It may take a few days for the money to reach the customer's bank account.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

SCAM!!!

SCAM!!!
They’ve charged $64,9 for 2 years now, and there’s no way of cancellation, i’m a 16 year young boy who works a lot, and this is where my money goes, BIG SCAM. Can’t refund or stop the transactions.

27. august 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We’re sorry to hear about your dissatisfaction with the billing process after your trial period.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

As you have contacted us within 7 days of renewing your plan, you are eligible for a full refund.

You have been refunded. It may take a few days for the money to reach the customer's bank account.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere