Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fui muito bem atendido pelo suporte do NoPing, especialmente pela Ravenna. O atendimento foi extremamente rápido e eficiente, e ela me auxiliou em todas as etapas com muita clareza. Comparando co... Se mere

Bedømt til 1 ud af 5 stjerner

I purchased NoPing expecting lower ping as advertised. After testing my latency before and after using the app, absolutely nothing changed. Zero improvement. The software does not work as described... Se mere

Bedømt til 5 ud af 5 stjerner

Foi rapido sistematico, não houve demora para resolver o problema , supreendeu porque minha primeira experiencia com Noping, é foi diferente e muito bom rapidez e como resolveram, indicaria sim qualq... Se mere

Bedømt til 1 ud af 5 stjerner

I was tried 7 days free trial of only 1 day, after that They took my money from my bank for 1 year even i cancelled my subscription and deleted credit card infos from website. They didn't do refund or... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

NoPing offers a comprehensive suite of gaming optimization solutions designed to enhance gameplay through ultra-low latency, increased FPS, and innovative features.


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

285 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 78 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Smooth Gameplay

With Noping, my gameplay has become incredibly smooth. The software is easy to use and highly effective in reducing latency. Highly recommend it!

24. august 2024
Bedømt til 1 ud af 5 stjerner

Getting charged 70$ for 3 years now

Getting charged 70$ for 3 years now, after dozens of attempts to end my subscription through their website and email "support" (responded to me 9 months after i reached out) and they responded with a link to their website which doesnt work! This company is a joke, a scam, and some say its a virus (Antivirus did mark it as a TROJAN). If you sign up for a "7 day free trial" you will never be able to end it. Also my ping doubled while using this. STAY AWAY!

25. august 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hi, we've checked and there's been no active subscription on the email address provided since August last year.

We apologize for the experience you had. We assure you that our software does not contain any malicious components.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

Literally doesn't work

Tried to make it work. I used it the first time and couldn't tell if it was working so I restarted pc. Then when I tried starting noping again it wouldn't launch. No window would open. I tried to uninstall it and then it asked me a bunch of questions which I COULDN'T skip because you had to click the "validate" button to validate the answers (WHY?). When I tried to answer the questions then it would just say error try to answer in correct tone, answer question correctly, etc (AGAIN WHY? CAN'T I JUST SKIP THE UNINSTALL QUESTIONS). I had to use an external uninstaller to completely uninstall the program without using noping's existing uninstaller.

24. august 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We apologize for the experience you had. If you need any assistance or further clarification, please feel free to reach out to our support team.

Best regards

Bedømt til 1 ud af 5 stjerner

Noping is scam

Im a student, with part time job, after trial 7 days, they scam 64.9 usd from me with no inform, i send message to support but no one answers. I cant refund, it's half salary of month. Dont try this app !!!

19. august 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We’re sorry to hear about your dissatisfaction with the billing process after your trial period.

You have been refunded, we sent more information to your email.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

these dudes literally dont let you…

these dudes literally dont let you uninstall
they literally watch your PC to see what response you give, I've been trying to uninstall for 1 hour now and they're giving me a survey I never agreed to with specific answers I cannot get even when being completely honest(edit I finally got the garbage off my PC and it took so long because of a question where they asked me if no ping reduced my ping and I answered "no", they only let me uninstall once I answered "yes" they're literal scammers AND ON TOP OF THAT the guy claiming they installed viruses were RIGHT I did I virus scan and found viruses in a folder called "notification center")

17. august 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We apologize for the experience you had. We assure you that our software does not contain any malicious components. The behavior you encountered is a false positive from your antivirus software. Our software includes a Notification Center solely for the purpose of providing updates and notifications related to the software itself. We do not hide anything from our users, and all components are designed to ensure the best performance and user experience. If you need any assistance or further clarification, please feel free to reach out to our support team.

Best regards

Bedømt til 1 ud af 5 stjerner

Very scummy

Very scummy, injects a virus into your pc that shows popups on desktop that are scams, now i have to reset my pc, wouldn't recomend to my worst enemy, also heard that it can charge you an annual subscription if you canceled your trial. The virus is in a folder called "Notification Center" check reddit before installing theres hundreds of people complaining about noping

13. august 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We apologize for the experience you had. We assure you that our software does not contain any malicious components. The behavior you encountered is a false positive from your antivirus software. Our software includes a Notification Center solely for the purpose of providing updates and notifications related to the software itself. We do not hide anything from our users, and all components are designed to ensure the best performance and user experience. If you need any assistance or further clarification, please feel free to reach out to our support team.

Best regards

Bedømt til 1 ud af 5 stjerner

scam

scam, I asked for a refund and to remove the subscription from my account after they took my money from my account after the free trial, contacted them through whats app and contacted them again and they don't even respond. I am afraid of it paying again without my consent. Look for another app, this is a scam. I can't even remove my card from the site.

23. august 2023
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We’re sorry to hear about your dissatisfaction with the billing process after your trial period.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:

1 - Log in to your account on our website.
2 - Go to the 'Subscriptions' section.
3 - Click on subscription ID you wish to cancel.
4 - Click on the 'Cancel' button.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

Unresolved Cancellation Issues and Unauthorized Charges

After NoPing issued a refund, the refunded amount appeared to be on hold. Then, an hour ago, the amount was automatically charged again. This is extremely frustrating. Additionally, my NoPing account still shows that I have 363 days remaining on the subscription. How can I retrieve the refunded money that has been recharged without my consent, and what steps should I take to resolve the subscription issue? Please provide immediate assistance to rectify this situation. Thank you.

2. august 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hello, you have been refunded.

We’re sorry to hear about your dissatisfaction with the billing process.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Update:
You already have been refunded like we said before.
It may take a few days for the money to reach the customer's bank account.

Bedømt til 1 ud af 5 stjerner

Charging you after cancellation confirmation, is this a SCAM?

Last year we subscribe to Noping, and after we cancel, we’ve been charged again this year! It’s clearly stated on the account that it was cancelled, then why did they charge again? Under what grounds? scam much, they get your payment details and charge you again even when a cancellation is made.
Also, they do not answer their messages. We contacted them on the same day and it’s been more than a week and no reply.

Do I need to expect a charge next year again? Because it’s cancelled again but Noping will keep charging and not replying to their customers?

I want someone to contact me ASAP and a REFUND IMMEDIATELY!

22. juli 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hello, you have been refunded.

We’re sorry to hear about your dissatisfaction with the billing process.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

They are scammers

I contacted them right after being charged $65. but they did not resolve the issue and responded extremely slow, they even deleted all the support chats asking for a refund. And now they are saying that after 7 days of charging, there will be no refund. They are scammers

27. juli 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We’re sorry to hear about your dissatisfaction with the billing process after your trial period.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:

1 - Log in to your account on our website.
2 - Go to the 'Subscriptions' section.
3 - Click on subscription ID you wish to cancel.
4 - Click on the 'Cancel' button.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 2 ud af 5 stjerner

charges me 65$ for a purchase that i didn't make

so i made a purchase for 2 weeks of no ping and a couple days later it charges me 65$ for the annul one
i DID NOT MAKE THAT purchase it did lower my ping by 4-8 ping but it charged me a total of 65 dollars that i didn't even do and if you cancel your subscription if takes all your access from noping complete bs

22. juli 2024
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hi Shanta, please let us know your email address so we can look into your case.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere