Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fui muito bem atendido pelo suporte do NoPing, especialmente pela Ravenna. O atendimento foi extremamente rápido e eficiente, e ela me auxiliou em todas as etapas com muita clareza. Comparando co... Se mere

Bedømt til 1 ud af 5 stjerner

I purchased NoPing expecting lower ping as advertised. After testing my latency before and after using the app, absolutely nothing changed. Zero improvement. The software does not work as described... Se mere

Bedømt til 5 ud af 5 stjerner

Foi rapido sistematico, não houve demora para resolver o problema , supreendeu porque minha primeira experiencia com Noping, é foi diferente e muito bom rapidez e como resolveram, indicaria sim qualq... Se mere

Bedømt til 1 ud af 5 stjerner

I was tried 7 days free trial of only 1 day, after that They took my money from my bank for 1 year even i cancelled my subscription and deleted credit card infos from website. They didn't do refund or... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

NoPing offers a comprehensive suite of gaming optimization solutions designed to enhance gameplay through ultra-low latency, increased FPS, and innovative features.


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

285 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 78 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Worst service

Worst service, i forgot to delete my suscription and i ask for a refund, they dont want to do it, and the service its pretty bad, i have to reconnect several time to get a correct server, the IA sever recommend, never works, this app is not good

10. februar 2026
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hi — thank you for sharing your feedback.

We’re sorry to hear that your experience didn’t meet expectations.

Regarding billing, subscriptions renew automatically unless canceled, and this is clearly stated during checkout and inside the user panel.

About the service performance: route quality can vary depending on region, ISP, and game servers. Our AI recommendations are designed to suggest optimal paths, but in some situations manual selection or fine-tuning with our support team can lead to better results.

We would really like the opportunity to look into your case and try to help improve things.

Please contact our support team or share the email associated with your NoPing account so we can investigate and assist you properly.

Thank you for bringing this to our attention.

Bedømt til 1 ud af 5 stjerner

Péssima experiencia

Péssima experiencia, fiquei travada no meu jogo favorito!
Decepcionada!

2. februar 2026
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Olá — sentimos muito por saber que sua experiência não foi boa.

Essa definitivamente não é a situação que queremos para nenhum usuário. Problemas de conexão podem acontecer dependendo da rota, provedor de internet e servidor do jogo, e por isso nosso suporte sempre tenta ajudar a ajustar tudo da melhor forma possível.

Gostaríamos muito de analisar o que aconteceu no seu caso e tentar resolver.

Por favor, entre em contato com nosso time de suporte ou informe o email da sua conta para que possamos ajudar você diretamente.

Obrigada por compartilhar seu feedback — ele é importante para nós.

Bedømt til 1 ud af 5 stjerner

unable to uninstall

didn't notice a difference and now I can't uninstall it. please don't install this program!!!!!

Their response is a lie. Do not fall for it.

4. februar 2026
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hi — thanks for your feedback.

We’re sorry to hear about the trouble you experienced.

NoPing can be fully uninstalled through the standard Windows uninstall process, and it does not lock users into keeping the software installed. If something went wrong during removal, that usually indicates a system-level interruption, antivirus interference, or an incomplete uninstall — not intended behavior.

We’d really like to help you resolve this quickly.

Please contact our support team or share the email associated with your NoPing account so one of our technicians can guide you step-by-step to complete the uninstall and check what may have happened.

We’re always open to investigating and fixing legitimate issues.

Bedømt til 2 ud af 5 stjerner

Didn't help me with valorant

Didn't help me with valorant, really confusing to use

30. januar 2026
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hi — thanks for sharing your feedback.

We’re sorry to hear that NoPing didn’t meet your expectations with Valorant and that the experience felt confusing.

Because routing performance depends heavily on region, ISP, and the specific game servers being used, results can vary from user to user. Our support team can usually help optimize routes or explain the best setup for each title.

If you’d like, please contact us or share the email linked to your account so one of our technicians can look into your case and try to improve your experience.

We appreciate you taking the time to leave a review.

Bedømt til 1 ud af 5 stjerner

Non-responsive support and unauthorized renewal.

I have been charged for years without any prior notification. I tried to contact support multiple times to discuss a refund for the most recent accidental renewal, but they completely ignored my messages. Very poor customer service and predatory subscription model. I have already canceled my subscription and will be disputing this charge with my bank/PayPal.

26. januar 2026
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We’re sorry to hear about your dissatisfaction with the billing process.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:

1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.

Also on paypal you could cancel directly in your paypal account if you wanted.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Bedømt til 1 ud af 5 stjerner

Dont install this shitty app ever

Dont install this shitty app ever, i installed it didnt worked so tried uninstall and deleted it but along with it all my games cs2 in the certain disk got uninstalled , fk this app never install this , fully scam

25. januar 2026
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hi — we’d like to clarify something very important here.

NoPing does not uninstall games, applications, or delete user files from your computer. Our software only manages network routing while it is running and does not have any functionality that can remove games or data from your system or from specific drives.

We understand how frustrating it is to encounter technical problems, but stating that NoPing uninstalled your games is simply incorrect.

If something was removed from your PC, it was not caused by our application. In cases like this, the most common causes are platform client issues (such as Steam repairing or relocating libraries), disk errors, antivirus actions, or manual deletion — none of which are triggered by NoPing.

If you experienced any issue while uninstalling, we strongly encourage you to contact our support team so we can review what happened and help investigate properly.

Please share the email associated with your NoPing account, and someone from our support staff will reach out to you directly to look into this.

We’re always open to resolving legitimate concerns and helping users get back to gaming smoothly.

Bedømt til 2 ud af 5 stjerner

Fraud-adjacent business.

⚠️ Be extremely careful with this service.

The app itself worked, but money was being charged quietly without clear control. After the trial, it even attempted to charge $42 — luckily, there was no money on my card at that time.

Later, the service continued charging my card even though I was not using it and had completely forgotten about the account.

When I first contacted support and requested a refund, I was told “no refunds.” After that, I received another message saying that support could not cancel my subscription for me and that only I could do it myself, along with instructions.

This clearly looks like another manipulative retention tactic designed to confuse and trap inattentive users.

It took two months of repeated attempts to cancel everything. Only one support operator finally resolved the issue, fully canceled my subscription, and deleted my account.

I did not get my money back — and I can only hope I will not lose any more.

The experience was extremely negative overall. The only positive part was that one real support agent eventually helped and handled the situation properly.

24. januar 2026
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hi — thank you for sharing your feedback.

We’re sorry to hear about the frustration you experienced, and we take concerns like this very seriously.

We’d like to clarify a few important points. NoPing does not process charges “quietly.” All subscriptions are created only after user authorization, and renewal terms are clearly displayed during checkout and inside the user panel. In addition, depending on the payment gateway used, some subscriptions must indeed be canceled directly by the customer due to how those providers handle billing permissions — this is not a tactic, but a technical limitation imposed by certain processors.

That said, we understand how stressful billing issues can be, and we’re glad that one of our support agents was ultimately able to assist you and ensure the subscription was fully canceled.

We would still like to review your case in more detail to verify what happened and see if anything further can be done.

Please reach out to us again or share the email associated with your account so our team can take another look.

We appreciate you bringing this to our attention and giving us the opportunity to clarify the situation.

Bedømt til 1 ud af 5 stjerner

SCAM

Hello,
I used the trial period of NoPing and it was good. So then i decided to buy the annual subscription(because it was cheap), even when i saw pathetic reviews about, i believed about what i got from the trial period. So then, roughly after 20 days of buying it, I encountered issues slowly rising(for about a week) for example, using noping for marvel rivals to reduce ping mainly, but now I was facing both high ping and occasional packet loss, but when I turned off noping, i had no packet loss but had little bit high ping. Another example is of ARC Raiders, where from starting, noping never worked for me, instead of stabilizing ping and reduce packet loss, it increased my ping(red indication icon) and again occasional packet loss, but when i turned off, I only saw high ping(yellow indication icon), and couple other same examples.
Now when I tried to contact customer care support, they did gave me some methods at first, but sadly they didn't work, and their final test was to get virtual access through anydesk and check. But due to security concerns and also work concerns, I couldn't do it. So now, I requested them to kindly refund like atleast 75% of total price I paid, but they immediately refused it. I had paid $1.19 each month for 12 months(annual plan) but then even if I have not completed my first month, I said deduct my 1 month charge and even consider $2.99 for that instead of $1.19 but still they refused.
So finally I am alerting anyone who is looking to buy NoPing's subscription looking at their cheap price. I got actually scammed for that, so don't want others to fell for this trap.

UPDATE: NoPing team, are u really interested towards providing some kind of refund, if things don't go towards fixing my issue at all? As, I said earlier providing virtual access to my device isn't possible and I have tried almost all ways told by ur team, and sadly they aren't working.

24. januar 2026
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

Hi there — thank you for sharing your experience, and we’re genuinely sorry to hear about the frustration you’ve faced.

This is absolutely not the experience we want any of our users to have. NoPing has been operating for many years, and performance can vary depending on routing, region, ISP conditions, and the specific game servers — which is exactly why our support team always tries to run deeper diagnostics when something doesn’t behave as expected.

We understand your hesitation regarding remote access tools, and that’s completely fair. Still, those tests are usually requested only when necessary to properly identify what may be affecting the connection locally or along the route.

We would really like the opportunity to review your case again and see what can be done to resolve the issue.

Please send us the email address associated with your NoPing account (either here or through our official support channel), and someone from our support team will personally reach out to you to help investigate and work toward a solution.

We appreciate you bringing this to our attention and giving us the chance to make things right.

Bedømt til 1 ud af 5 stjerner

No ping is a scam service meant to rip…

No ping is a scam service meant to rip off customers. They remove servers without the intention of bringing them back . I feel their company is not doing good and they are shutting down no ping permanently. Hence refrain from buy no ping specially 3 months to 1 year package because you never know what’s gonna happen . They took my money and haven’t refunded it . I have emails to back up my claims .

11. januar 2026
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We’re sorry you feel this way, but we need to clarify some incorrect information in your comment.

There is absolutely no plan to shut down NoPing.
We have been operating in the market for over 10 years, continuously expanding our infrastructure and services.
Today, we maintain more than 1,000 active servers worldwide, and we do not remove servers without bringing them back. Our network is constantly monitored, optimized, and upgraded.

If you are experiencing any issue with your service, our support team is fully available to review your case and provide a proper resolution. We take customer concerns seriously and we always work to resolve them through official support channels.

We invite you to contact our support team directly with your ticket number so we can verify the situation and assist you accordingly.

Bedømt til 1 ud af 5 stjerner

They're colleting our card infos. SCAM!

I was tried 7 days free trial of only 1 day, after that They took my money from my bank for 1 year even i cancelled my subscription and deleted credit card infos from website. They didn't do refund or something, They're collecting credit card infos from 7 free days and after they taking money instantly. Im sure they're scammers. I tried 1 day but this ping program also have too bad servers.

8. december 2025
Uopfordret anmeldelse
NoPing-logo

Besvarelse fra NoPing

We’re sorry to hear about your dissatisfaction with the billing process.

Please note that as part of the sign-up process, all our users agree to the terms and conditions which include important information about the trial and subscription. We aim to make this information as clear as possible to ensure that all our users can make informed decisions.

We understand the importance of flexibility, which is why we've made it simple for you to cancel your subscription if you decide our service isn't the right fit. To cancel, simply follow these steps:

1 - Log in to your account on our website.
2 - Click on the 'Cancel Subscription' button.

Also on paypal you could cancel directly in your paypal account if you wanted.

Thank you for trying out our service, and we hope to have the opportunity to serve you better in the future.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere