Easy contact with owner of the apartment up front and at arrival (didn’t need to contact during stay). Clean and good beds, we missed a dishwasher at the kitchen only. Great location, just bring earpl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Generelt greitt og oversiktlig. Du vet hva du får og det kjem ikkje noko ekstra i tillegg. Rask service. Synes gjerne bonusopptjeningen er noe liten og vanskelig siden en bare få ennomsnitt av summen,... Se mere
Virksomheden har svaret
Kunne jeg gitt 0 stjerner hadde jeg gjort det. Prøver å få kontakt med selskapet i forbindelse med at jeg mangler noen detaljer på kvitteringen min. Finner da ut at Hotels.com er umulig å få tak i. E-... Se mere
Virksomheden har svaret
It’s great Hotel and very good Breakfast 👍 The only thing is that the Room was rather small, because we hat too separate the beds (we are not lovers)! The Personal is very friendly and everything... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hotels.com – det ligger i navnet. Velg blant hundretusenvis av hoteller og tjen Hotels.comCash etter hver reise. Vi gjør det enkelt å finne det ideelle overnattingsstedet, uansett hvor du skal. Vi hjelper reisende med å bestille hoteller trygt. Med rabatter, sammenligningsverktøy, kundeservice døgnet rundt og fleksible alternativer er det enkelt å finne det perfekte hotellet for hver reise. Enten du ønsker å tjene Hotels.comCash til fremtidige reiser eller spare penger med medlemspriser, er vi her for å forenkle bestillingene, hjelpe deg med å bestille, finne gode priser og spare tid på å velge det perfekte overnattingsstedet. Hotels.com er laget for å hjelpe reisende med å bruke mindre tid på å sammenligne utallige alternativer og mer tid på å nyte oppholdet de bestiller fullt ut. Med fastsatte priser, et praktisk verktøy for hotellsammenligning og fleksible alternativer når du trenger dem, hjelper vi deg med å bestille opphold med trygghet og få mest mulig ut av hver reise. *Underlagt Hotels.com Rewards' vilkår og betingelser, som du finner på www.Hotels.com. Skatter og avgifter gjelder for bonusnatten.
Kontaktoplysninger
Smeltedigelen 1, 0195, Oslo, Norge
- https://www.hotels.com/lp/b/getintouch
- www.no.hotels.com
3,9
God
132 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Hotels.com
Hi Oddvar,
Thank you for sharing your feedback. We understand your expectations for the price match were not met, and we value your comments as they help us improve.
Please reach out to us via our Help Center at no.hotels.com/helpcenter, so our team can look into this further.
Thanks,
Hotels.com Customer Support Team
We booked a family suite for 5pax and…
We booked a family suite for 5pax and it says breakfast included. When we arrived there, we were asked to pay after we had our breakfast. Contacted hotels.com about it, they made a mistake by writing breakfast is included. But disappointing that they don’t want to do a refund or compensate anything for it. They just want you to accept and move on. Found out that booking directly to the hotel & paying for the breakfast is even cheaper than booking with hotels.com & being ask for extra payment for breakfast when they said it is supposed to be included. 👎🏻
27. august 2026
Besvarelse fra Hotels.com
Hi,
Thank you for sharing your feedback. We understand the breakfast details did not match what was shown at booking, and we can see how important clear and accurate information is when planning your stay.
Please reach out to us via our Help Center at no.hotels.com/helpcenter, so our team can look into this further.
Thanks,
Hotels.com Customer Support Team
The hotel was of a lesser standard than…
The hotel was of a lesser standard than I found presented at hotels.com
15. september 2026
Besvarelse fra Hotels.com
Hi Tom,
Thank you for sharing your feedback. We understand your concern that the hotel did not match the standard presented on Hotels.com.
Please contact us at no.hotels.com/helpcenter for further support.
Thanks,
Hotels.com Customer Support Team
My first choice
I like this hotel very much and I keep coming back. It’s centrally located , the staff is great and the rooms are comfortable and clean! 😊 No worries! 😊
12. september 2026
Besvarelse fra Hotels.com
Hi,
Thank you for your review. We're delighted to hear that this hotel continues to be your first choice and that you enjoy its central location, great staff, and comfortable, clean rooms.
Thanks,
Hotels.com Customer Support Team
Fint opphold på Dr Holms på Geilo.😊
11. september 2026
Besvarelse fra Hotels.com
Takk for at du deler tilbakemeldingen din. Vi er glade for å høre at du hadde et fint opphold på Dr Holms på Geilo.
No problem and everything was ok at the…
No problem and everything was ok at the order.
25. august 2026
Besvarelse fra Hotels.com
Hi Bjørn,
Thank you for your review. We're glad to hear that everything went smoothly with your order and that your experience was trouble-free.
Thanks,
Hotels.com Customer Support Team
Besvarelse fra Hotels.com
Hi Olav,
Thank you for your review. We're glad to hear that you appreciate the bonus.
Thanks,
Hotels.com Customer Support Team
Besvarelse fra Hotels.com
Hi Finn,
Thank you for your review. We're glad to hear that your experience was quick and efficient, and that everything worked smoothly without practical problems.
Thanks,
Hotels.com Customer Support Team
Super clear and simple to use👍
3. september 2026
Besvarelse fra Hotels.com
Hi Veli-Pekka,
Thank you for your review. We're glad to hear that you found the platform clear and simple to use.
Thanks,
Hotels.com Customer Support Team
Easy to find a good hotel with a good…
Easy to find a good hotel with a good price. I love hotels.com.
5. september 2026
Besvarelse fra Hotels.com
Hi Henning,
Thank you for your review. We're delighted to hear that it's easy for you to find a good hotel at a good price, and we're especially glad to know that you love Hotels.com.
Thanks,
Hotels.com Customer Support Team
Besvarelse fra Hotels.com
Hi Erin,
Thank you for sharing your feedback. We understand your experience did not meet expectations, and we value your comments as they help us improve.
Please reach out to us via our Help Center at no.hotels.com/helpcenter, so our team can look into this further.
Thanks,
Hotels.com Customer Support Team
A lot of choice of hotels
A lot of choice of hotels. description was good and the reasonable price.
29. august 2026
Besvarelse fra Hotels.com
Hi Jens Erik,
Thank you for your review. We're glad to hear that you found a wide choice of hotels, along with helpful descriptions and reasonable prices.
Thanks,
Hotels.com Customer Support Team
Besvarelse fra Hotels.com
Takk for at du deler tilbakemeldingen din. Vi er glade for å høre at bestillingsprosessen var rask, oversiktlig og enkel, og at du fant riktig område til riktig pris.
I will never book with you again
I will never book with you again!
The price differanse for booking direct with the hotel and with you was minimal! What you did not explain ,was that the hotel offerd breakfast included in their price, you had removed breakfast from your price to make it look better! So for two persons and 3 days I had to pay 210 euro extra for breakfast!
25. august 2026
Besvarelse fra Hotels.com
Hi Trygve,
Thank you for sharing your feedback. We understand the pricing and breakfast details were not clear at the time of booking, and we can see how important it is to have complete information when comparing options.
Please reach out to us via our Help Center at no.hotels.com/helpcenter, so our team can look into this further.
Thanks,
Hotels.com Customer Support Team
Besvarelse fra Hotels.com
Hi Arvid,
Thank you for your review. We're glad to hear that you find the platform easy and simple to use, and that you value the rewards program as well.
Thanks,
Hotels.com Customer Support Team
Through the app it is smooth and easy…
Through the app it is smooth and easy to reserve and pay for hotellrom.
16. september 2026
Besvarelse fra Hotels.com
Hi Karen,
Thank you for your review. We're glad to hear that using the app makes it smooth and easy for you to reserve and pay for hotel rooms.
Thanks,
Hotels.com Customer Support Team
Easy to find hotels and also to see…
Easy to find hotels and also to see reviews from others. Earning of every 10-th night free very appreciated.
15. september 2026
Besvarelse fra Hotels.com
Hi Mary Ann,
Thank you for your review. We're glad to hear that finding hotels and reading reviews from other travelers has been easy and helpful for you. It's also great to know that you value the benefit of earning every 10th night free.
Thanks,
Hotels.com Customer Support Team
Vanskelig å forstå hvordan man bruker…
Vanskelig å forstå hvordan man bruker cachback
14. september 2026
Besvarelse fra Hotels.com
Vi setter pris på tilbakemeldingen din. Vi forstår at det er frustrerende når ting ikke fungerer som forventet. Ta gjerne kontakt via Expedia.com/service, slik at vi kan se nærmere på saken og hjelpe deg.
I love hotels .com always use the app…
I love hotels .com always use the app when I booking rooms. I get good deals and value and i love their booking 10 rooms and get money back for using in the next room
4. august 2026
Besvarelse fra Hotels.com
Hi Vibeche,
Thank you for your review. We're delighted to hear that you enjoy using the Hotels.com app to book rooms and that you've found good deals and value through it. It's also great to know that the rewards benefit for future stays is something you truly appreciate.
Thanks,
Hotels.com Customer Support Team
I have been charged twice.
15. september 2026
Besvarelse fra Hotels.com
Hi Ronny,
Thank you for sharing your feedback. We understand how important clear billing is, and we can see your concern about being charged twice. Please reach out to us via our Help Center at no.hotels.com/helpcenter, so our team can look into this further.
Thanks,
Hotels.com Customer Support Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.