I was first introduced to this company by a colleague and once I tried the cuticle and nail balm I was absolutely hooked. I have since had delivery of the hand cream and hand balm, both products are... Se mere
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Se, hvad kunderne siger
Ordered a few items one pump bottle came damaged I wasn’t happy had to get in touch and get a replacement The delivery tracking was not accurate said my item had arrived when it hadn’t I’m still... Se mere
Packaging, website, overall feel of the company all very lovey. However I do find the milky bath a little disappointing. It doesn’t smell of much and rather than a luxurious oil or lather in the bath... Se mere
Virksomheden har svaret
The Navy exfoliating hand soap is truly chef's kiss! The pumice exfoliates leaving your hands soft and silky and the fragrance lingers. The signature scent is beloved by my husband too, so that's a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Navy Professional | Seasonally-Led Beauty & Lifestyle
Kontaktoplysninger
Highfield Farm , DN104NB, Walkeringham , Storbritannien
- 01143035141
- hello@navyprofessional.com
- www.navyprofessional.com
4,3
Fremragende
202 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I purchased the holiday nails set
I purchased the holiday nails set. Great value for £20, each item is well made. The serum and the nail balm are fantastic. Quick delivery and well packed.
25. februar 2026
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Besvarelse fra Navy Professional
Hello,
Thank you for taking the time to share this. We are so pleased to hear the set delivered on both quality and value.
The serum and balm are designed to support nail condition through consistent use, so it is good to know they are working well for you.
We are also glad everything arrived quickly and in good order.
Kind regards,
Navy Team
Excellent products 😃
11. marts 2026
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Besvarelse fra Navy Professional
Thank you so much for your wonderful review you have made our day!
A phenomenal brand!
I absolutely love Navy! I run my own beauty business and wouldn’t buy any other products, the tools are phenomenal and the skincare/bodycare products smell amazing! They always add little freebies to my order aswell and the customer service is wonderful. I couldn’t rave about Navy more! Thank you!
12. marts 2026
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Besvarelse fra Navy Professional
Thank you so much for your wonderful review you have made our week! We are so pleased that you love our products!
I Amazing cream
I have been extremely pleased with this nail cream I had for Christmas. My nails have strengthened amazingly and I must admit the Arthritis on my fingers and swelling has gone down . Thank you
12. marts 2026
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Besvarelse fra Navy Professional
Thank you so much for your wonderful review you have made our day!
LOVE Navy products
I have loved the Navy cuticle balm for years, so when I saw they had brought out a hand balm version (and then that there was a hand cream + cuticle oil in the same scent) I was SOLD. The smell is honestly like nothing else, and the quality is there to match. Everything was delivered quickly and packaged beautifully, I was also really touched that they had included some free little bits and samples in my order, needless to say, I loved it all and will be returning forever. I need the candle next :-)
25. februar 2026
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Besvarelse fra Navy Professional
Thank you so much for your wonderful review you have made our day!
Impressed!
Despite my best efforts and spending a small fortune on a variety of products, my cuticles remained unattractively dry and the skin around my nails dry and rough.
Having been really impressed with the Navy Hand Balm and Cuticle Remover I purchased the Cuticle Serum and Cuticle Balm and with daily use noticed a massive improvement almost immediately.
20. februar 2026
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Besvarelse fra Navy Professional
Thank you so much for your wonderful review, you have made our day!
Really helping my nails
Really helping my nails. They were in a bad condition due to illness the ravages of winter & outdoor activities. I called into a very helpful cosmetics shop in Malton and they recommended your nail products and I am so glad they did. I bought the nail cuticle balm & the cuticle pen & was so impressed that I then ordered more items directly from you. Great quick service and my nails are showing a great improvement in only a week 😊
One question for you I purchased the Mini Essentials Bundle with the Grow treatment. Do I remove it after a few days or leave it on for longer.
5. marts 2026
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Besvarelse fra Navy Professional
Thank you so much for your wonderful review it means the world to us!
Great products I have used them before
Great products I have used them before, smell amazing 🤩 great service, quick delivery
26. februar 2026
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Besvarelse fra Navy Professional
Thank you so much for your wonderful review it means the world to us!
I love my nail cuticle oil
I love my nail cuticle oil, beautifully packaged, does its job perfectly and smells amazing. My clients love it and I love the fact it's a UK based brand as I love to support local businesses 💜
1. marts 2026
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Besvarelse fra Navy Professional
Thank you so much for your wonderful review it means the world to us!
Amazing company and products
I have just received my second order from NavyProfessional. Their personal touch was wonderful. I received a lovely personalised note, as when I placed my order, I added a note. I didn't expect anything to come of the note. I was so surprised to get a message and lots of little treats to try.
Such a lovely company and amazing products. Can highly recommend and will be telling all my friends about them. I am looking forward to ordering more products soon x
26. februar 2026
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Besvarelse fra Navy Professional
Thank you so much for your wonderful review it means the world to us!
Amazing product…
I found out about your business from reading an article in the Mail on Sunday . The article was about nail care. I have tried lots of different products over the years without much success.
As a result of this article I decided to purchase your cuticle balm and what a difference it has made ! Amazing
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you for taking the time to share this. We are so pleased you found us through the Mail on Sunday article.
It means a great deal to hear that, after trying so many products over the years, you have noticed such a clear difference with the cuticle balm. That is exactly what it is designed to do. Steady daily maintenance that supports the condition of the nail over time.
Thank you for choosing to try us and for trusting the process. We are so glad it is working for you.
I love the products I've bought so far
I love the products I've bought so far. The cuticle balm smells so delicious and feels so gentle on my nails and skin. I also use the nail buffer which is honestly the best I've ever used. Would highly recommend.
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your kind words. We are really pleased to hear you are enjoying the products.
The cuticle balm is designed to soften and condition the surrounding skin without overwhelming it, so it is lovely to know it feels gentle and considered in use. Consistent care in this area makes a meaningful difference to the overall strength and appearance of the nail over time.
We are also glad the nail buffer is working so well for you. Surface preparation should feel controlled and precise, never harsh, so hearing that it is the best you have used means a great deal.
Thank you for your recommendation and for choosing Navy.
Very Happy, Quick response and service.
Quick response and service, very pleased with the product, I would recommend Navy Professional to anyone requiring these products.
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you for taking the time to leave a review. We are so pleased to hear you were happy with both the service and the product.
We place a great deal of importance on steady, reliable fulfilment and tools that perform consistently in use, so your feedback is genuinely appreciated.
Thank you for recommending Navy Professional and for choosing to order with us.
I purchased the Base nail treatment to…
I purchased the Base nail treatment to help with my peeling nails, all o can say is it’s terrible and won’t be purchasing again.
The oil pen is ok.
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you for taking the time to share your feedback.
I am sorry to hear that the Base treatment has not worked as you had hoped, particularly when you were using it to address peeling. Peeling can be complex and is often linked to dehydration, repeated wet work or previous product removal, so it can take some time and consistency to see improvement.
The Base treatment is designed to support structure and protection while the nail grows through, but it does need correct preparation and steady reapplication to perform as intended. We would be very happy to understand how you have been using it and talk through your current nail condition so we can advise properly.
I am pleased to hear the oil pen has been working well for you. Daily oil application is often the most important step in managing peeling, as maintaining flexibility in the nail plate helps reduce further splitting.
Please do email our customer care team with a little more detail. We would value the opportunity to review this with you and offer considered guidance.
Positively Influenced
Well, I was influenced into purchasing some products by Lydia Millen and I am happy to report I am very glad I was. The cuticle cream and serum pen are wonderful, with a gorgeous scent and after two weeks of use I have noticed their effectiveness. I also ordered the set of nail files/buffer. My nails have never been so smooth and shiny without polish. All delivered quickly and presented beautifully. Will be re-purchasing and recommending.
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for taking the time to share this. We are really pleased to hear that the cuticle cream and serum pen are already making a noticeable difference for you and that the scent and experience have felt just as considered as the results.
It is especially good to know that the files and buffer have helped you achieve smooth, healthy looking nails without polish. That balance of care and finish is exactly what we aim for.
We are grateful that you chose to try Navy and even more so that you would recommend us to others. We look forward to supporting your nail care routine again when you are ready to repurchase.
Heavenly cuticle balm
Absolutely LOVE this cuticle balm, it’s heavenly! Smells divine, lasts for ages and absorbs quickly.
Easy to order and arrived really quickly too, beautifully packaged as well.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for sharing this. We are really pleased to hear how much you are enjoying the cuticle balm and that the texture, scent and absorption have worked so well for you. Those details matter to us because they support consistent, comfortable daily care.
It is also good to know that ordering and delivery felt straightforward and that the packaging arrived as intended. We appreciate you taking the time to leave a review and we are glad to be part of your ongoing nail care routine.
Lovely products
I really love all the Navy products and the customer service has always been good. However, I was a bit put off by having to pay £5.95 postage when I was ordering over £100 worth of goods.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your lovely feedback about our products and customer service — it really means a lot to us.
We completely understand how postage costs can feel frustrating, especially on a larger order. Since your purchase, we’ve actually reduced our free delivery threshold to £75 so we can pass on savings wherever possible, though shipping costs unfortunately remain very high for us.
We truly appreciate your support and hope this helps make future orders even easier.
I have tried a myriad of nail products…
I have tried a myriad of nail products and these are amongst the most luxurious I have used . I am using the cuticle balm, which smells divine and is rich and moisturising and I have recently ordered the serum , a cuticle pen for my bag and the strength and grow treatments too.
I can say with confidence that the serum and balm are making a difference to the condition of the skin around my nails and I have high hopes for the nail treatments too
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for taking the time to share such a thoughtful review.
We’re delighted to hear that you’re enjoying the cuticle balm and its scent, and that both the balm and serum are already making a noticeable difference to the skin around your nails. It’s especially lovely to know our products stand out among so many you’ve tried.
We hope the strength and grow treatments continue to deliver great results for you, and we truly appreciate your support and trust in our range.
Such a great independent company
Such a great independent company. Products are really high quality and customer service was excellent. Would definitely shop again.
5. januar 2026
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Besvarelse fra Navy Professional
Oh thank you so much Catherine your review means the world to us.
The ultimate treat.
Over the last couple of months, I’ve placed a couple of orders with Navy. This has included the purchase of the nail serum, nail balm, lip balm, tools, nail polish set and green case. This is for me, so im not a nail tech business. Genuinely, the Navy products are exquisitely presented, and it really is a ritual, every time you use even just one item. The serum leaves my hands feeling really soft, the nail balm is just the best I’ve ever tried, the polish (nail eraser, grow and strength) has made an incredible difference to my nail health and strength, the lip balm, wow, so nourishing to my very dry lips, and the green case is just the perfect little carry all. I am so happy with everything and will keep topping up my little kit.
1. januar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for taking the time to share such a thoughtful review — it truly means the world to us. We love hearing how Navy has become part of your self-care ritual, especially knowing our products are being enjoyed outside of a professional setting too.
We’re so glad you’re seeing real improvements in your nail health and that the serum, balm and treatments are making such a difference. And hearing that the lip balm and green case have earned a place in your everyday kit makes us incredibly happy.
Thank you for choosing Navy and for supporting us — we can’t wait to be part of your routine for a long time to come.
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