I was first introduced to this company by a colleague and once I tried the cuticle and nail balm I was absolutely hooked. I have since had delivery of the hand cream and hand balm, both products are... Se mere
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Se, hvad kunderne siger
Ordered a few items one pump bottle came damaged I wasn’t happy had to get in touch and get a replacement The delivery tracking was not accurate said my item had arrived when it hadn’t I’m still... Se mere
Packaging, website, overall feel of the company all very lovey. However I do find the milky bath a little disappointing. It doesn’t smell of much and rather than a luxurious oil or lather in the bath... Se mere
Virksomheden har svaret
The Navy exfoliating hand soap is truly chef's kiss! The pumice exfoliates leaving your hands soft and silky and the fragrance lingers. The signature scent is beloved by my husband too, so that's a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Navy Professional | Seasonally-Led Beauty & Lifestyle
Kontaktoplysninger
Highfield Farm , DN104NB, Walkeringham , Storbritannien
- 01143035141
- hello@navyprofessional.com
- www.navyprofessional.com
4,3
Fremragende
202 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the smell
Love the smell, it’s really nourishing. It’s help my psoriasis that I have on my hand
26. januar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for sharing this with us. We’re really pleased to hear you love the scent and find the formula so nourishing. Knowing it’s helped soothe your psoriasis on your hand truly means a lot to us.
Thank you for trusting Navy as part of your care routine — we’re so grateful for your support
Really love the hand and nail serum
Really love the hand and nail serum! Leaves my hands feeling soft without being greasy and smells fantastic! There was a delay in delivery but I ordered over Xmas and I understand that they close down for a few days. Also love that it is made in the UK.
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your lovely review. We’re so pleased to hear you’re loving the hand and nail serum — especially that it leaves your hands feeling soft without any greasiness (that’s exactly what we aim for!).
Thank you as well for your understanding around the Christmas delivery delay — we really appreciate your patience. And we’re proud to make our products here in the UK, so it means a lot that this stood out to you.
Thanks again for supporting Navy — it truly means the world to us
Lovely brand
Really love the hand & cuticle serum it’s made a massive difference already, would definitely recommend! But the time it took to be delivered put me off a little bit!
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order. We're sorry for the slight delay, at the time of your order our team had took a couple of extra days off to enjoy the festive period with their families. We appreciate your feedback and will take this onboard moving forward.
Beautiful products
I had lost all the cuticles on a few fingers as I suffer from severe eczema.
For me since using both the cuticle oil and balm my fingers and nails have looked so much better. And it smells amazing.
Items were shipped promptly, packaged securely and arrived quickly.
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order x
Absolutely love this hand balm
Absolutely love this hand balm! It soaks into the skin beautifully without feeling greasy or heavy, leaving my hands instantly soft and deeply nourished. Even very dry skin feels smoother and more comfortable after just one use. The scent is wonderful — subtle, calming, and feels like a little luxury every time I apply it. A little goes a long way, and my hands stay moisturised for hours. I wouldn’t be witBout it
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order x
Absolutely delighted with my…
Absolutely delighted with my purchases..excellent quality and my daughter in laws loved the robes ⭐️
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with the quality, and it means the world to us that your daughters-in-law loved their robes ⭐️
Gorgeous
Originally bought the cuticle balm loved it so much bought the hand cream and wax melts as they smell gorgeous. Love the products a touch a luxury.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your wonderful review! We’re thrilled to hear how much you loved the cuticle balm and that you went on to try the hand cream and wax melts too. It means a lot to us that you see our products as a little touch of luxury that’s exactly what we aim for ✨
Love these products- highly reccomend
Love these products- have tried the cuticle balm, hand balm and base and would very much recommend. My nails were very damaged after a reaction to gels and these have helped them to recover. My nails now look strong and healthy. The balms both smell amazing too. Delivery is fast.
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for taking the time to leave such a detailed review. We’re so pleased to hear that the cuticle balm, hand balm, and base have helped your nails recover and regain their strength after damage, that really means a lot to us. We’re also glad you love the scent and that delivery was nice and quick. Thank you for your recommendation and support
I love everything about navy…
I love everything about navy professional, from their ethos, customer service to the very products themselves.
Thank you Navy for all of the lovely products I have purchased from you and the long lasting impact it has had on my skin and nails! Life long customer 💙
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for such a beautiful review. It truly means the world to us that you love not only the products, but also our ethos and customer service. Knowing the long-lasting impact our products have had on your skin and nails is incredibly rewarding, and we’re so grateful to have you as part of the Navy family. A lifelong customer is the highest compliment, thank you for your continued support
The best buffer ever!
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much! We’re thrilled to hear you love the buffer — your nails deserve the best! ✨
Fabulous!
The oil is the best I have ever used (I have tried a lot!) within one week of daily use my cuticles are hydrated and my nails look conditioned and well maintained using the Vitamin E and Biotin Base. I have asked for additional products for Christmas!
17. december 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Wow, thank you for such a glowing review! We’re thrilled to hear how well the oil, along with the Vitamin E and Biotin Base, has worked for your nails and cuticles. It’s wonderful to know it’s become part of your routine, and we’re so excited that our products are on your Christmas list too! ✨
Very Good Company
I’ve used the navy cuticle balm previously and from my experience as soon as I stop using it my nails become weaker and peel. It’s definitely the best I have tried. The smell is beautiful also. The other items I bought are for gifts so I cannot comment on them
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your review and for sharing your experience with our Cuticle Balm.
We’re really pleased to hear that you’ve found it so effective and that it’s become a staple in keeping your nails strong and healthy. It’s lovely to know you enjoy the scent too that’s always one of our favourite details.
We completely understand that you’re unable to comment on the other items as they’re gifts, and we truly appreciate you choosing Navy for them. We hope they’re received and enjoyed just as much.
Thank you again for your continued support it really does mean a great deal to our small team.
Warmest regards,
The Navy Team
Been searching for a good pair of…
Been searching for a good pair of cuticle scissors for ages (I'm very picky about them) and thanks to Navy, I've finally got the perfect ones! They truly are precise and gorgeous. Their cuticle balm is also incredible and smells heavenly!
I love taking care of my natural nails with beautiful products and tools, as well as supporting great businesses, and Navy ticks both of those boxes for me.
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your lovely review! We’re thrilled to hear that you’ve finally found your perfect pair of cuticle scissors with us, it means a lot, especially knowing how particular you are about quality. We’re also so happy you’re enjoying the cuticle balm (the scent is a favourite of ours too!).
It’s wonderful to hear that caring for your natural nails with beautiful tools and products brings you joy, and we’re incredibly grateful for your support.
Thank you for choosing Navy
I have purchased a ticket for the pop…
I have purchased a ticket for the pop up on December so this is not a review, per se l, but I am sure the pop up will be high quality and fun, the same as all the beautiful products.
13. november 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your lovely message! We’re delighted to hear you’ve secured your ticket for the December pop-up, we can’t wait to welcome you. We’re sure it will be just as high-quality, fun, and beautifully presented as the products you know and love.
Thank you for your support, and we look forward to seeing you there!
Excellent service very prompt and easy…
Excellent service very prompt and easy too . Product divine no problems at all .
1. november 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your review, it really means the world to our team 🌿
My cuticles are softer within days
My cuticles are softer within days . Very pleased
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your review, it really means the world to our team 🌿
Good product
Cannot review this properly as I haven't used it for long enough but like the feel of it on my nails
4. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your review, it really means the world to our team 🌿
Overpriced scam
Overpriced scam. I ordered 4 treatment polishes… apricot cuticle scrub, vitamin coat, apricot base & top coat.
Totally awful.
In the initial delivery the top coat bottle was half empty & totally dried up gunk. I emailed customer service & they sent out a replacement. But when using the treatments even after receiving the replacement, the polishes are just pointless to the point of being completely unusable. The exfoliating one doesn’t do anything, because the scrub particles don’t brush on. The vitamin coat & apricot base look fine when initially applied but both dry with an incredibly unnecessary rough finish. Then the top coat, even with a really thin layer dries so gunky that it rubs/peels/falls off in gunky chunks just an hour later. I expect Claire’s Accessories sell higher quality kiddie polishes than this stuff. Don’t waste your money.
13. september 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you for sharing your feedback — we’re genuinely sorry to hear that your experience wasn’t as expected. We’re also saddened to see you describe your experience as a “scam,” as that’s never what we want anyone to feel when shopping with us.
It’s worth noting that our treatment polishes are formulated a little differently to standard nail polishes — they contain active ingredients that can sometimes behave unusually if applied too thickly, or if nails have any residue from other products. However, what you’ve described sounds far from normal, so we’d really like to investigate this further for you.
Please could you email our customer care team at hello@navyprofessional.com with your order details. We’ll ensure this is looked into and that you’re properly supported.
Thank you again for taking the time to share your thoughts — we truly value your feedback and would love the opportunity to make this right.
Kind regards,
The Navy Team
Great Quality products.
Great Quality products.
Absolutely love my tools and the cuticle oil balm and pen, these smell incredible. The tools I have already purchased are great quality and I look forward to purchasing more when needed.
24. september 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your lovely review — we’re so pleased to hear you’re enjoying your tools and cuticle care products! It’s wonderful to know you’re happy with the quality and the scents too. We really appreciate your support and look forward to helping you build your Navy collection when you’re ready for more.
Kind regards,
The Navy Team
Lovely brand and products
Incredibly fast dispatch and delivery, lovely products. I really love the branding and range of products from Navy and have been recommending to all my friends. I’ve been wanting to replace getting my nails done at a salon and do them myself, and using Navy has given me the lux feel and quality at home to achieve a pamper at home.
19. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Navy Professional
Thank you so much for your kind words — we’re thrilled to hear you’re loving your Navy products and enjoying that luxury, salon-quality experience at home. It’s wonderful to know our range has helped you feel confident in creating that pamper experience yourself. We also really appreciate you recommending us to your friends — your support means so much!
Kind regards,
The Navy Team
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