We always use National pallets - they are good at giving great service and when we need some extra help their customer support is second to none - in this instance Johnny L assisted. A POD came throug... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Complete scam. Time after time. Claim attempted collections and bill extra charges despite not even trying to collect. We went as far as supplying CCTV footage to show that no collection was a... Se mere
Shiella R has been really helpful. I messed up our first ever order and it was put right instantly. Really appreciate the support.
Extremely disappointing and frustrating experience with National Pallets. We booked a pallet collection from Reading, but somehow they managed to collect the WRONG pallet and deliver it... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are one of the UK and Europe's largest online pallet delivery service providers, offering you reliable, fully track-able pallet delivery. Visit our site today!
Kontaktoplysninger
Storbritannien
- www.nationalpallets.co.uk
3,9
God
974 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick and well handled by Alyssa
29. oktober 2025
Uopfordret anmeldelse
great service
Shiella R was fantastic! Efficient and quick- will use again.
29. oktober 2025
Uopfordret anmeldelse
Excellent service..
Excellent service, highly recommended, collection on time delivered on time... Thank you
8. oktober 2025
Uopfordret anmeldelse
Driver failed to collect due to access…
Driver failed to collect due to access issue rebooked after paying a charge for nothing and failed to turn up a second time.
10. oktober 2025
Uopfordret anmeldelse
Excellent service.
7. oktober 2025
Uopfordret anmeldelse
Change of address after order
Zyredale was very helpful, resolved my query without any problem.
22. oktober 2025
Uopfordret anmeldelse
Following up on a tracking query
Following up on a tracking query, and was helped by Shiella R, who was super quick and efficient at dealing with it, also providing POD without requesting :). The pallet was delivered as expected :).
17. oktober 2025
Uopfordret anmeldelse
Amazing customer support
Shiella was extremely helpful providing lots of information I was needing regarding some orders!
Super quick reply's as well, the best live chat help I've received in years!
16. oktober 2025
Uopfordret anmeldelse
My pallet was picked up on time
My pallet was picked up on time, but it wasn’t delivered at the scheduled time, and I’m not sure why. I contacted customer service, and they kindly arranged a free redelivery. Shiella R from customer service answered all my questions — her service was excellent. I hope my pallet will be delivered to my customer today, and I’ll continue to follow up and update my review.
13. oktober 2025
Uopfordret anmeldelse
Shiella R provided fantastic service…
Shiella R provided fantastic service and answered all my questions promptly. It really helped me decide to choose nationalpallets.co.uk to send my items abroad.
10. oktober 2025
Uopfordret anmeldelse
DO NOT USE THIS COMPANY
Failed to collect on the day we booked for, then delivered the goods with a two day delay despite having paid extra for next day delivery. Waste of money. Use Palletways, Palletline - they are so much better and have more professional customer service.
1. oktober 2025
Uopfordret anmeldelse
Picked up pallet on time
Picked up pallet on time. Driver went beyond expectations to find location. Delivery excellent.
19. september 2025
Uopfordret anmeldelse
Excellent service
Excellent service, big thanks to Sheila R, and everyone on the chat line, really helped
23. september 2025
Uopfordret anmeldelse
Thank you Sheila for your efficiency…
Thank you Sheila for your efficiency today...
15. september 2025
Uopfordret anmeldelse
Terrible
Terrible! An email was sent to the courier two days before expected delivery that contained specific details for the drop off location however there was zero feedback from this email. Attempts to contact via the phone number supplied with no answer. The delivery was attempted and failed. No details of the failed delivery attempt were provided, and no contact made by the courier to the number provided. The next morning I contacted the online assistant which was helpful but immediately requested £45+VAT to attempt redelivery. I went to make a complaint but nothing. If you pay a company for a service then that should be provided, no end of chasing to find out what was going on. The emails and numbers provided were useless.
12. september 2025
Uopfordret anmeldelse
Shiella R was very helpful on the live…
Shiella R was very helpful on the live chat this morning (Wednesday 10th September). All of my questions were answered and a link to pallet tracking was also provided on the live chat when we couldn’t see this on the email we had received. Shiella also provided an update on the tracking of all of our recent shipments which was very helpful Thanks Shiella! Regards, Ashley
10. september 2025
Uopfordret anmeldelse
Shiella R was prompt and helpful in my…
Shiella R was prompt and helpful in my requests
8. september 2025
Uopfordret anmeldelse
Shiella was best
27. august 2025
Uopfordret anmeldelse
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