We always use National pallets - they are good at giving great service and when we need some extra help their customer support is second to none - in this instance Johnny L assisted. A POD came throug... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Complete scam. Time after time. Claim attempted collections and bill extra charges despite not even trying to collect. We went as far as supplying CCTV footage to show that no collection was a... Se mere
Shiella R has been really helpful. I messed up our first ever order and it was put right instantly. Really appreciate the support.
Extremely disappointing and frustrating experience with National Pallets. We booked a pallet collection from Reading, but somehow they managed to collect the WRONG pallet and deliver it... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are one of the UK and Europe's largest online pallet delivery service providers, offering you reliable, fully track-able pallet delivery. Visit our site today!
Kontaktoplysninger
Storbritannien
- www.nationalpallets.co.uk
3,9
God
974 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful
They did not collect the pallet on time but the next day after we talked to the agent.
Clarisse was helpful in resolving the issue.
3. december 2025
Uopfordret anmeldelse
Shocking customer service
Shocking customer service. Lies about collections and deliveries. Slow replies on none at all on emails and no one answers the phone.
24. november 2025
Uopfordret anmeldelse
I simply followed the booking process
I followed the booking process and everything ran smoothly.
17. november 2025
Uopfordret anmeldelse
Clarisse
Clarisse, very helpful on chat, answered my questions promptly
28. november 2025
Uopfordret anmeldelse
Delivered 2 pallets to wrong address
Delivered 2 pallets to wrong address, still have no idea where my stock is, when it will be picked up and redelivered, keep having to chase 5 days after now, Its beyond a joke. They hide behind "we will email you with an update" Its just not worth the hassle. Avoid. Customer service is disgusting. - EDIT 2/12/25 - still no feedback
24. november 2025
Uopfordret anmeldelse
Great service from Angela A
Angela A. was incredibly helpful and sorted my issue immediately, thank you.
27. november 2025
Uopfordret anmeldelse
Easy to arrange online
Easy to arrange online
Simply entered the pallet details, selected a collection and delivery date. They called ahead to book both the collection and delivery. All despite me not speaking directly to anyone, very impressed - will use again.
19. november 2025
Uopfordret anmeldelse
Very helpful
Very helpful. Helped me change a collection address. Very easy
24. november 2025
Uopfordret anmeldelse
Very bad experience no one turned up…
Very bad experience no one turned up for collection three days after many calls and email someone come and collect then they drop off customer one pallet one pallet was missing then after emails then they find out pallet and they deliver we lost 😡 customer due to there delivery service awful no response even from email 2 days.
6. november 2025
Uopfordret anmeldelse
Great customer service!
It was a bit confusing for me (a layperson) to understand what sort of service to book. Once I got past that point, I'm happy to say that the service was on-time and efficient. I also want to give Angela a shout-out for her excellent customer service in getting me proof of delivery in a few hours of asking.
21. november 2025
Uopfordret anmeldelse
Been helped Shiella R best service
Been helped Shiella R best service, always always response to help and get you in the picture
19. november 2025
Uopfordret anmeldelse
Collect & deliver…
Very Professional from first contact to completion of delivery.
4. november 2025
Uopfordret anmeldelse
My questions were sorted with very…
My questions were sorted with very quickly and professional by Shiella R, with regards to my pallet delivery, thank you .
12. november 2025
Uopfordret anmeldelse
had to pay charges again to deliver
they couldnt deliver due to tree on the street we had to pay charges for storage and delivery again
20. oktober 2025
Uopfordret anmeldelse
Shiella R was very helpful and…
Shiella R was very helpful and efficient. Hopefully I will get my delivery today!
7. november 2025
Uopfordret anmeldelse
Great customer service
Angela A dealt with my query quickly and was very helpful. The man that collected my order was also friendly and helpful.
6. november 2025
Uopfordret anmeldelse
Sheila R was a pleasure to deal with
Sheila R was a pleasure to deal with, very polite, professional and speedy with my request.
No issues with the booking process, cost effective and easy to use.
4. november 2025
Uopfordret anmeldelse
Easy to organise a collection and they…
Easy to organise a collection and they talked me through the right options for my oversized package.
Shiella R was super helpful in sorting my lost invoice out also.
Will use again.
30. oktober 2025
Uopfordret anmeldelse
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