Mobilo Card Anmeldelser 

293
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Une approche géniale et très moderne qui donne au relations sociales une véritable bouffée de fraicheur De plus, le service et le suivi sont excellents. Je ne jure que par cette approche dorénavant. J... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent product & service. There was an issue in the beginning with receiving my card through no fault of their own but they managed to resend one free of charge and their service and response ti... Se mere

Bedømt til 5 ud af 5 stjerner

Nathaly was great. She was very patient with me during what I considered to be a complicated set up process. She is certainly a secret to your customer service experience and success. I have hired tho... Se mere

Bedømt til 1 ud af 5 stjerner

Scammers! they do not reasonably make a good attempt to disclose that their "free" service will actually charge you a NON-REFUNDABLE yearly fee of almost $40. Oh, and also if you're lucky enough to no... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Erhvervsservices

Oplysningerne kommer fra forskellige eksterne kilder

For people that want to make a great first impression. Tap your card on a phone and a link opens with your contact details. Just. Like That.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

293 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 71 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(293)

22 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Better options exist. Deceptive pricing.

Prompt responses from customer service. App does not work well. Exceptionally buggy setup and login (which I could NEVER do).

Note: most phones need the QR code as tapping does not work consistently for all phone models.

Deceptive pricing regarding printing fees/printing for number of members. Customer service resolution was literally “we can deactivate it and you can discard it.”

Less than helpful.

8. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If it could be less than zero

If it could be less than zero, I'd do that. Their system is less than a joke. Nothing works. None of the tutorials is right. Nothing is thought out well. It is a waste of your time and money and after 499 useless support emails, you will have nothing useful. Children could write better apps. Don't waste your valuable time. ***Update - I had dozens of emails and a damn sales call from them and they can't find me? Speaks to the incompetence at the root of the issue. My experience seems common.

3. december 2024
Uopfordret anmeldelse
Mobilo Card-logo

Besvarelse fra Mobilo Card

Dear Beian, thank you for your feedback. We were not able to find any orders or support tickets under your name. We respond to most tickets within 15 minutes, we have a 98% satisfaction score, and provide an immediate refund in case our product is not meeting expectations. Can you please share your email address or order number so we can make this right?

Bedømt til 1 ud af 5 stjerner

Seems like a scam, never received working cards

I placed a paid order for 5 metal cards for my company's leadership team just over a month ago with the intention of using this product at trade shows and eventually rolling it out to our whole team. Unfortunately when the cards arrived, the RFID feature was completely unfunctional on all devices we tested, even after watching the tutorial videos provided by Mobilo, and walking through the process with their staff.

When I shared this info with their team, they told me that before helping me, they would first like to know if I intended to purchase cards for more of the team. This felt like a red flag, and seemed to imply that the resolution of this issue (providing functioning cards, which we paid for) might be contingent on us committing to a bigger purchase.

Eventually a member of their support and sales team asked me to set up a call, the first half of which was more of a sales pitch, focused once again on asking if I would be looking to purchase even more cards, to which I responded "not at this time, since the current cards I have already purchased don't work."

Finally the agent admitted that the company has issues with the metal cards, and offered to send replacement plastic cards to test, which I agreed to. After two weeks the new batch of cards arrived and I was extremely disappointed to find that all of them were printed with the names of one of Mobilo's employees instead of our own team's.

This whole experience left a bad taste in my mouth and seemed like it had the potential to be a scam.

I eventually did receive a refund for the non functioning metal cards but am stuck with the $80 customs fee that I paid.

8. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mobilo Service

Whenever I contact Mobilo for a request, their service has been amazing. Nothing is too much trouble and they are very helpful.

27. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Mobilo only cares to get your money

Mobilo only cares to get your money. The only time that ongoing technical issues were addressed was when Mobilo was trying to get us to renew the card or increase the number of licenses that our company was using.

There are much better digital cards on the market.

29. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The last business card experience you will want to have!!

The system you put together is amazing. Having the dashboard, the landing page, all the integrations, the ability to see where people scanned your card, the options for the card itself, the keyfob, RFID. And all of that for the price is what blows my mind. I am trying to get our company to use your service. So glad I found you guys!!

10. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great product - amazing support team

Having bought mine, I've now persuaded other friends to get one and we are all delighted. The ordering experience was great, the design of the cards flawless, and the delivery mechanism transparent and swift, so that bit went swimmingly. We all experienced teething issues with setting up the cards once we received them but once we contacted their support desk, we were overwhelmed by the desire and dedication of the support staff. They were efficient, friendly, incredibly responsive and... well.. supportive. So very quickly we were all set up and running with our cards. I absolutely love mine, and in a world where we strive to stand out from the crowd, my Mobilo card certainly helps me to do that.

20. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very professional and responsive…

Very professional and responsive company. Great price value. Perhaps in the future the company could offer additional colours, styles, fonts and card engraving and type. Also the design website could be more user friendly, it was challenging to navigate as errors were popping up. Also it would be nice to first design the card then pay as opposed to pay then go back to log in to configure. Less steps for a client the better😉. Otherwise VERY helpful team, polite and attentive and great prices. I’m excited to receive my card!

19. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic experience and superb smart business card

Firstly, the card is all I require from a smart business card. Second, the service and attention to detail is fantastic at Mobilo.

This is the second company that I have worked for, that I have created a Mobilo card for, and encouraged my colleagues to obtain their smart cards from.

Great job Mobilo!

20. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Disapointed, not a very smartcard

The first disappointment I had was to find a Get Mobilo with a promotional link to your company in my contacts list. This card was meant to be shared with other people, I don’t want to be promoting another company other than mine. Imagine ordering paper business cards and finding a promotional line of the company that printed them.

The support team was kind enough to upgraded me to a 1-Year complimentary Teams license which removes that field. However a Teams license is not what I need.

The other issue I found is that the social media list of links (when added) comes before my main website and mail address.I would prefer to have the main section Personal Details and Contact Information appearing first, followed by the Social and the rest.

All other issues I experienced can be illustrated by the long string of interactions with your support team.

In short, this card needs further development, as a smartcard it's useless.

14. maj 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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