MindMe.ie Anmeldelser 

88
TrustScore 2 ud af 5

2,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Too expensive. I posted a job and got one reply after two weeks. Now the site wants me to pay appx €30 to read it. The volume of applications simply doesn’t justify this cost so I’ll have to go els... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Far too expensive. You cant contact anyone without paying double a netflix subscription. Whatever about businesses paying that rate , they are making money off listings. For people looking for service... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

It's extremely expensive for what it is. Every message is appended with "..." for some reason, which is very frustrating. You can specify the times you want someone for, but you can't search for... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

It was expensive and a person who was supposed to be vetted and had all kinds of credentials turned out to be someone who should not be left with vulnerable people. Did not know how to clean and deman... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Børnepasningsbureau
  2. Babysitter

Oplysningerne kommer fra forskellige eksterne kilder

Looking for childcare, babysitters, nannies, childminders or senior care? Find the quality care you need on MindMe.ie Ireland's largest Care Search Website


Kontaktoplysninger

2,1

Under middel

TrustScore 2 ud af 5

88 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,1

Alle anmeldelser

(88)

10 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service

9. oktober 2024
MindMe.ie-logo

Besvarelse fra MindMe.ie

We are delighted that you are happy with our service! thanks for taking the time to let us know, we do appreciate it!

Bedømt til 1 ud af 5 stjerner

It’s a scam. Do not subscribe.

If I was able to put no stars I would. This is a scam. I subscribed and made contact with seven potential people for the job. I have selected three and decided to meet them. All three did not show with very poor last minute excuses. I doubt all profiles are real at this stage, this is people who is supposed to need a job. And people do contact you through the portal offering help as they see your ad, however these are just ways to keep you into the subscription for the following month. All people that turned down my appointment did contact me first, not the other way around. Terrible service. Waste of money.

5. oktober 2024
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Paola, our support team have been in contact with you. MindMe.ie was founded in 2014 and has since become the largest service helping Irish families connect with carers according to their needs. You can browse the carers in your area and read carer profiles before you subscribe. You can also use our private messaging service to chat to carers before arranging meetings. You can cancel your subscription at any time. Our support team is always happy to assist with any queries.

Bedømt til 1 ud af 5 stjerner

Waste of time…

People who advertise for vacant jobs are not responding.
The ads could be there months and months, they don't even log in.
It's very selfish.
People are looking for jobs are wasting their time on this website.

31. august 2024
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

We do encourage our members to respond to mail promptly and also to turn off their adverts/profiles if they are no longer looking to hire or looking for jobs. We also ask that members reply to messages as a matter of courtesy.  This is flagged at the top of every mailbox. 
 
Members who have unopened mail are contacted by sms to alert them that they have unopened mail and request that they respond to mail as soon as possible.  If mail is not responded to, profiles/adverts are turned off. Please reach out to our support team by emailing support@mindme.ie and they can assist you with your job search.

Bedømt til 1 ud af 5 stjerner

💯 Irish company?

💯 Irish company? Shame on you, you just want to make money for free, the worst site , I paid a subscription once and cancelled it and the keep charging me, this is completely unacceptable, you cant e contact any carers unless you pay an is quite expensive. I couldn't even find what I'm looking for. Don't waist your time and money on this, there are other better options for free!

3. juli 2024
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Elizabeth, once you cancel a subscription, payments are cancelled immediately. It is free to search for carers and free to read profiles. Your subscription allows you to contact and chat with carers and you can cancel at any time. Please do contact our support team by emailing support@mindme.ie or by clicking on 'Chat with Mindme' on the website the and the team will be more than happy to assist you.

Bedømt til 1 ud af 5 stjerner

If Tinder made a childcare service

They take the worst from dating apps/websites, exploiting desperation/urgency from parents and they put it in child carer matching. Truly revolting business model (outright illegal in most of Europe).

24. juli 2024
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

MindMe.ie, founded in 2014, has grown to become the leading service for families seeking high-quality caregivers. We are not a matching service. We facilitate connections between families and carers. Our private messaging service allows members to take the time needed to find the ideal caregiver or care job to meet their specific requirements.
If you have any questions, please contact our support team at support@mindme.ie. They will be more than happy to explain our service to you.

Bedømt til 1 ud af 5 stjerner

Extortionate price, avoid at all costs

The service seems good but the price of the subscription is absolutely ridiculous, there is a minimum monthly subscription of circa €28 a month, to be able to read a message or get a phone number? This is ridiculous. I strongly advise against it. It is far more cost affective to place an ad anywhere else. I emailed about it and also got a very generic email about subscription options. Good idea, poorly executed. In a time where Childcare is expensive and difficult to find it this is more like click bait tk fall into a forgotten subscription than it is a helpful website. Avoid at all costs

25. maj 2024
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi there, our subscriptions allow you to access our extensive database and to contact caregivers in your area using our private messaging service. You can contact multiple care givers in your area and chat with these caregivers to see which one would fit your needs best. We do find that most of our members require the time to search for and contact caregivers so that they are comfortable with their final choice. Our subscriptions allow you the time to do this and all our subscriptions can be cancelled at any time.

Bedømt til 5 ud af 5 stjerner

I couldn't have found the great jobs I had without Mindme.ie

As a professional Nanny I've relied on this website a lot for the last 6-7 years and always recommend to other caregivers or people seeking home help. So easy, you set up an ad with your own words and describe your search then people contact you and you can decide if you want to meet or go any further. Basic service is free on the caregiver's side which I think is very fair, you can choose to upgrade if you wish but I've always found jobs very quickly through Mindme.ie. The fact that potential employers pay a (small) fee proves their motivation. Usually you pay only for a month it's very rare not to find someone suitable within that length of time (if your demands are reasonable of course!)

24. maj 2024
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Marie, thanks for the great review! we really appreciate you taking the time to let us know and we are delighted that you continue to use Mindme.ie to find jobs.

Bedømt til 5 ud af 5 stjerner

Subscription auto renewal

Please be warned that when you take out an annual subscription for Mindme that it automatically defaults to auto renewal. Most reputable organisations, before the renewal date,usually provide you with a notification that payment will be taken unless you take action but Mindme does not. Their customer service is abysmal and you must contact them through their website resulting in you not having an email trail.

15. maj 2024
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi David, we take great care to clearly inform our members that all subscriptions will renew automatically during various steps of the subscription process. You can contact our support team directly via live webchat or via email. You have an email trail of all conversations with our support team. Please check the 2 email addresses you used to contact support.

Bedømt til 1 ud af 5 stjerner

Don't notify you when they take payment

Don't notify you when they take payment so if you forget to cancel they will take money every 3 months. I saw this on my bank statement after 1 year and requested a refund for just that payment, not the previous 2, which was on day 1 of new renewal. They refused with a generic email then refused to answer any further correspondence. This was as a paid up member because they wouldn't cancel and refund. Terrible customer service.

12. marts 2024
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Tommy, once you request a cancelation it is actioned immediately.
Subscriptions must be cancelled by you online via your account or via our Contact Us page on our website. We do make it clear that all our subscriptions will renew automatically until cancelled at various steps along the subscription process to make sure our subscribers are aware and informed.

Our support team is reviewing your account and they will be in touch with you shortly.

Bedømt til 1 ud af 5 stjerner

Absolute scam

Absolute scam. They continued to charge me for months after I cancelled my service and refused to acknowledge this or provide a refund.

They do not send receipts when they charge you each month so there is a complete lack of transparency. They are basically trying to hide charges.

21. februar 2024
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Paula, our support team has been fully engaged with you regarding your account. We confirmed that you cancelled your subscription 20/02/24 and sent you documented confirmation of the cancelation on this date. Invoices for all payments are available to view and download in your account. We do make it clear that all our subscriptions will renew automatically until cancelled at various steps along the subscription process to make sure our subscribers are aware and informed.

Bedømt til 1 ud af 5 stjerner

Bad user interface and customer support

Very bad user interface and customer support. First, portal doesn't explicitly mention about auto-renewal. When they charged me for renewal (even though I hadn't opted in it), I immediately asked the customer support to revert that, but customer support didn't provide any help. Really disappointing.

15. januar 2024
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi there, our support team was in contact with you regarding the renewal of your subscription. We do make it clear that all our subscriptions will renew automatically until cancelled at various steps along the subscription process to make sure our subscribers are aware and informed.

This information is stated twice on the pricing information page on our website.
When you input your credit card information, we remind you again that all subscriptions renew automatically.
When you have made your payment, we send an automatic email confirming your payment and also stating that all subscriptions renew until cancelled.

Bedømt til 1 ud af 5 stjerner

Do not sign up

They purposely make it really hard to work out how to cancel your subscription so that you charged €24.99 per month for absolutely nothing. An Irish company stooping so low. Shame on you

22. september 2023
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Jane, you have cancelled your subscription successfully. Our support team is available to assist with any query and we also have a live chat service for immediate answers to questions during business hours. We ask that you please do not use agressive and abusive language in your emails. This is not something our business tolerates.

Bedømt til 5 ud af 5 stjerner

Reliable site

Using the site was seamless and straightforward, and cancelling the subscription when no longer needed was very easy. Didn't manage to find carer on the site as we are quite rural, and there wasn't a lot of carers in our area but got sorted elsewhere.

17. august 2023
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Fiona, thank you for taking the time to leave your review, we really appreciate it!

Bedømt til 5 ud af 5 stjerner

Great site to connect and find work

Really useful site to connect carers with all types of care work. Easy to create and edit profile and I would say the interface is similar to LinkedIn as you can see how many people have viewed your profile etc. Worth paying membership to promote your profile to top of list. I have managed to received a great role very quickly.

29. august 2023
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Mark, thanks for your lovely review, and delighted you found a role on Mindme!

Bedømt til 5 ud af 5 stjerner

Excellent website

Excellent website. We were looking for an after school minder for our 2 children and we found a great girl that we are really happy with. Would definitely use again.

1. september 2023
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Maria, thank you for your great review, we really appreciate you taking the time to let us know!

Bedømt til 1 ud af 5 stjerner

No people listed are available

Paid a subscription to find out that not a single person listed on the site in my area is available to work.
Totally pointless.

22. august 2023
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Sean, we have thousands of registered carers on our website and this time of year is especially busy. We would be more than happy to review your account and your advert and give any suggestions and help to optimise your advert and help you find the carer your require. Please contact our support team by emailing support@mindme.ie

Bedømt til 5 ud af 5 stjerner

Really happy with this service

Really happy with this service, we found someone to look after our kids at home this September within 2 weeks of posting our ad so was very good value for the subscription price. We were a bit nervous about hiring someone online but the interaction with the candidates is excellent once you are subscribed.

8. august 2023
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Phelim, thank you for your lovely review and taking the time to let us know, we really appreciate it!

Bedømt til 5 ud af 5 stjerner

Cannot fault the service

Cannot fault the service. I was a little skeptical having read some of the reviews but decided to try it as we were really struggling to find someone before school starts. Happy to say we found a lovely minder who we are really happy with. I would highly recommend the service.

6. august 2023
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Maura, thank you for taking the time for letting us know you are happy with our service, we really appreciate it!

Bedømt til 1 ud af 5 stjerner

Website very unclear about subscription…

Website very unclear about subscription options as far as I can see ( just a small bullet point list on the difference between silver and gold). The thing I most want to know is how long you have to commit to the subscription? I have read through all the t's & C's and see that you have to commit to a certain duration before cancelling or auto renewing - but how long is that time? I have looked everywhere on the website but can not find it. Is it possible to find out how long it is please?

5. august 2023
Uopfordret anmeldelse
MindMe.ie-logo

Besvarelse fra MindMe.ie

Hi Neasa, we have monthly, quarterly and yearly options for our subscriptions. You can cancel your subscription at any time, so if you pay for a monthly subscription and cancel before the next monthly renewal date you will not be charged again. If you need any further information or help please contact our support team by emailing support@mindme.ie

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere