As a carer advertising for work this has been a complete waste of money. I paid for 6 months in advance but I think I will just delete my profile. Every Monday I get a message telling me about "... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Far too expensive. You cant contact anyone without paying double a netflix subscription. Whatever about businesses paying that rate , they are making money off listings. For people looking for service... Se mere
Virksomheden har svaret
It's extremely expensive for what it is. Every message is appended with "..." for some reason, which is very frustrating. You can specify the times you want someone for, but you can't search for... Se mere
Virksomheden har svaret
Scammers I paid for subscription because it said you get notified of jobs before they are posted, guess what?...NEVER got notified yet i see new jobs everytime i'd log in, been a member since 2019 ev... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Looking for childcare, babysitters, nannies, childminders or senior care? Find the quality care you need on MindMe.ie Ireland's largest Care Search Website
Kontaktoplysninger
Glenoir, Ennis, Irland
- www.mindme.ie
2,2
Under middel
87 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
For any carers, please read the reviews before advertising with this company
As a carer advertising for work this has been a complete waste of money. I paid for 6 months in advance but I think I will just delete my profile. Every Monday I get a message telling me about "new jobs in my area". It's the same 4 jobs that I saw when I signed up 2 months ago.
There is a feature called "elite carer" which you can provide proof of your qualifications and references to become verified. I've submitted the requested documents and references twice. It still lists on my profile as "awaiting requested documents". I've followed up with them to ask what else they need but never received a response. It appears the only way to get a reply from this company is to leave a negative review of them somewhere. They will respond to that.
Also, to echo what others have said, the costs are very high for what little the site actually does. I placed an ad in a local Facebook group for free and had several enquiries in the first 2 weeks.
For any carers thinking about listing an ad, read all the reviews here before giving Mindme.ie your money.
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Hi Donal,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met your expectations.
Carers can register and continue to use the platform free of charge for as long as they wish. We also offer an optional subscription for carers who would like to feature their profile for increased visibility, but this is entirely optional.
Job alerts are automatically generated based on the location entered on your profile. We also recommend using the Search function to browse all available opportunities in your area, as this can often provide additional options. Our support team would be happy to assist with this, and you can contact them at support@mindme.ie
Regarding the Elite Carer feature, this service is not currently live on the site. A reply was sent to your email to advise of this, so we would recommend checking your inbox (and spam/junk folder, if needed).
In addition to email support, our team is also available via the live chat feature on our website homepage during business hours and we would be happy to help with any further queries.
Thank you again for your feedback.
No respect for GDPR
Continue to send emails despite unsubscribing multiple times. Will report for breach of GDPR.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Hi Deb, our support team has been in touch with you to resolve this. The 'Receive Promotions by Email' box was ticked in your account, so you continued to receive promotional emails. We have unchecked this now for you so you will no longer receive emails.
Far too expensive
Far too expensive. You cant contact anyone without paying double a netflix subscription. Whatever about businesses paying that rate , they are making money off listings. For people looking for services its already serious money to pay someone to mind your child. Its predatory. I posted on a local Facebook page instead. Got far more responses and was able to garda vet.
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Hi Sue, thank you for sharing your feedback.
We fully appreciate that the cost of childcare is a significant consideration, and we understand your sensitivity to additional expenses. Our pricing is carefully structured to reflect the level of trust, safety, and quality we aim to provide across the platform. This includes ongoing investment in moderation, security, and features designed to support more reliable and informed connections between families and providers.
While informal channels such as local community groups can offer a quick alternative, they typically operate without the same safeguards or consistency. Our focus is on delivering a more dependable and secure experience, which many families and professionals rely on when making important decisions around care.
That said, we recognise that different approaches suit different needs, and we’re glad to hear you were able to find a solution that worked for you.
Definitely a scam for ill served Irish full time working people
Definitely a scam- a number of times I have posted an ad on mind me looking for afterschool help. All applicants when I meet them in person complain once I potentially offer them the job that the hours are not enough (clearly stated on my ad and backed up in person).
Waste of time (and money!) AVOID AVOID
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Hi Maria,
We’re sorry to hear that you are unhappy with the applicants you contacted. Our platform is designed to connect families with potential candidates, rather than manage or guarantee individual expectations around roles, such as hours or availability. Differences in expectations can sometimes arise during the hiring process, even where details are clearly outlined in advance.
We take concerns around trust very seriously. Many families successfully use the platform to find suitable childcare support, and we continue to invest in features that improve transparency and communication between both parties.
We do value your feedback and will take it into account as we continue to review our offering.
Besvarelse fra MindMe.ie
Hi Jacqui, we are delighted that you are happy with our service and we do appreciate you taking the time to let us know!
Please see my last review
16. november 2025
Besvarelse fra MindMe.ie
Hi Ash, if there is a review left for a carer, you can view this on the carers profile. Your advert is ON and showing on the website. You can check this by logging into your account and going to My Account and just click Preview. Please reach out to our support team by emailing support@mindme.ie or through the instant chat on our website. Someone from our team will walk you through everything and make sure you feel fully reassured.
Monthly fees to contact carers
Wish the fees were more transparent when registering. Someone who only wants to post one job shouldn't pay monthly fees I think. Perhaps a once off payment but what's being demanded for access to carer contacts is outrageous me thinks
1. november 2025
Besvarelse fra MindMe.ie
Hi Eve,
Thank you for your feedback. Our pricing details are clearly outlined on our website at www.mindme.ie. Please note that the subscription covers access to contact and chat with carers, rather than paying per job.
You can cancel your subscription at any time — for example, if you only need the service for a month, simply cancel before the next renewal date.
If you ever need assistance, our instant chat service is available directly on the website, or you can reach out to our support team by email at support@mindme.ie — we’re always happy to help.
Difficult to navigate website
The website is extremely difficult to navigate, with confusing and counterintuitive UX. My active subscription status was hidden under a “Help on Membership” section, making it unclear that I was still being charged. This lack of transparency led to unintended subscription fees. Very poor user experience, would not recommend.
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Hi Duncan,
Thank you for your feedback. We are sorry to hear your concerns about the website’s navigation and the placement of subscription information. The current layout is intended to consolidate account-related details under one section. We're actively reviewing how this information is displayed to improve clarity and user experience. If you need assistance with your account, our support team is available to help. Contact support by clicking on the ‘Chat with Mindme’ button on our website homepage or by emailing support@mindme.ie
Simply amazing
Simply amazing. Your caregivers are exceptionable and it eased our mind traveling out of the country, Thank you!
17. juli 2025
Besvarelse fra MindMe.ie
Hi Nakita, we are delighted that you are happy with our service and we do appreciate you taking the time to let us know!
I have to pay 29 euro a month to even…
I have to pay 29 euro a month to even contact a cleaner. Joke
2. juni 2025
Besvarelse fra MindMe.ie
MindMe.ie is a subscription service that gives you access to our large database of caregivers. You can post a free advert to see if it attracts candidates, and only subscribe when you're ready to contact them.
You can cancel your subscription anytime. If you only need it for a month, just cancel before the month ends and you'll only be charged for that month.
Be aware of auto-subscription without a monthly receipt email!
I thought this was a grand functional site until I realised my subscription was continuing months after I'd used the site. Please email subscribers a monthly invoice or bill or receipt on a monthly basis to make us aware that we are auto-subscribed!!
19. maj 2025
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Your monthly invoice is available to view and download from your account. Just like any other subscription, your MindMe.ie membership automatically renews. We highlight this on our billing and Membership Plan pages, but we understand that if you're focused on finding care or a job, you may not always see it right away. While most members are aware of the auto-renewal, some may not notice it. There’s a reason for this.
We renew memberships because we don’t know where you are in your search. Everyone’s journey is different, and it can take time to find the right fit. If we stopped your membership when it expired, you'd lose access to the information you’ve gathered. By keeping your membership active, you can continue your searches and contact care providers without interruptions.
If you’ve found what you need and no longer want the full membership, you can downgrade to a free Basic account.
I couldn’t access contact details of…
I couldn’t access contact details of the cleaner I was hoping for as I had to subscribe
23. april 2025
Besvarelse fra MindMe.ie
MindMe.ie is a subscription service which allows you to gain access to our extensive database of Carers and respond to applications from candidates. You can use the Search function to look for carers in your area and you can also create an advert for free to evaluate if your ‘Caregiver position’ attracts candidates.
To view mail and to contact Caregivers you need to subscribe. There are different ‘Membership plans’ which can be availed of and which can be cancelled at any time.
Let’s talk about the bait and switch
Update- they contacted me and said I need to refine my search which I did and yet I still only get one sitter in my area and the ones that were closer to me before I paid disappeared. I do not recommend this website. If I could give zero stars I would. I will contact my bank as I paid for nothing. I got a sitter elsewhere in the end.
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Hi Emily, we did send you an email explaining that you were not using the Search function correctly and gave you step by step instructions on how to use Search. There are are 80 babysitters within a 3K radius of your Eircode.
Hi everyone
Hi
I've been applying daily on mine but no client respond. I was wondering if mindme used their own carers to fill the posts.They ask me for Garda vetting, and I told them I've been Garda vetted twice in Ireland.ive been in Ireland now for 8 years.NOT HAPPY
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Hi Hester, we see that you have had many responses to your applications for jobs on Mindme. Please contact our support team if you need any assistance in viewing and responding to your messages. Garda Vetting is optional, and we see that indeed you have applied to be Garda Vetted with Mindme.
Carer never turned up.i am disgusted .I…
Carer never turned up.i am disgusted .I was relying on this person to come and give my mom a shower before attending a hospital appointment.very let down.will not use mindme again
12. februar 2025
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Hi there, we are very sorry to hear this. Mindme facilitates the connection between caregivers and people looking for caregivers but we do not employ caregivers. Please can you contact our support team by emailing support@mindme.ie
We needed a new cleaner so I looked for…
We needed a new cleaner so I looked for an honest, reliable Irish website to find one. Within 2 days of placing an ad on MindMe.ie we had over 10 Garda vetted cleaners to choose from exactly matching our requirements.
Great service
30. januar 2025
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Hi there, we are delighted that you are happy with our service, thank you for taking the time to let us know!
Not worth the high cost
It was expensive and a person who was supposed to be vetted and had all kinds of credentials turned out to be someone who should not be left with vulnerable people. Did not know how to clean and demanded to be paid even when the workshe'd been asked to do wasnt done properly. Whentold she needed to redo the work she became abusive and began screaming about calling thepolice. It was so automatic that it indicated this was something that'd worked on vulnerable people before.
26. november 2024
Besvarelse fra MindMe.ie
We are very sorry to hear about your experience. We would be grateful if you can contact our support team by emailing support@mindme.ie We do advise all our members to check references and garda vetting status before hiring. We are approved by An Garda Siochana to process Garda Vetting and all carers who have been garda vetted with us have the Mindme Garda Vetted banner on their profiles.
We found a super childminder through…
We found a super childminder through the website. We actually ended up having 3 great girls who were all suitable. I’d definitely recommend the service.
5. november 2024
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Hi Anna, we are delighted that you are happy with our service and thanks for taking the time to leave your review, it's much appreciated!
Auto Renew should be opt in not out
This company signs you up for auto renew. It admits on its website that most people don't know this and the reasons they do it. The reason they do it is to keep money coming into their account. I put up an advert on their site and removed it within the quarter as no longer needed a carer as my Mum passed away in Feb 24. I assumed by taking down the advert in Feb 24 that I was done and dusted. But in Oct 24 I notice a payment going out of my bank account and managed to get a refund but there are 2 other payments going back to Apr 24 and July 24 which I never noticed. They do not send a quarterly invoice either so at least you might catch that you are on an auto renew. Subcriptions should be sending invoices automatically. I'm sure consumer affairs would have a lot to say about their process. Their phone number is not answered its an automatic message. Auto renew should be an opt in not an opt out just like signing up to anything online. I paid 59.99 x 2 payments without me needing to use the service. This is wrong on a consumer level. They got 120 euro for me not knowing I had an auto renew. It could have gone on forever had I not noticed it.
15. oktober 2024
Uopfordret anmeldelse
Besvarelse fra MindMe.ie
Hi Rosaleen, We do make it clear that all our subscriptions will renew automatically until cancelled at various steps along the subscription process to make sure our subscribers are aware and informed.
This information is stated twice on the pricing information page on our website.
When you input your credit card information, we remind you again that all subscriptions renew automatically.
When you have made your payment, we send an automatic email confirming your payment and also stating that all subscriptions renew until cancelled.
All information regarding subscriptions and renewals is also stated in our Terms and Conditions on our website https://www.mindme.ie/terms-and-conditions
Invoices for each payment are available to view and download from your account.
Our support service is online only. We have an instant chat service on the website and you can contact support by emailing support@mindme.ie and we are always happy to assist with any queries.
Besvarelse fra MindMe.ie
We are delighted that you are happy with our service! thanks for taking the time to let us know, we do appreciate it!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.