All good but the period to wait from paying insurance to getting link for 40 euro voucher is too long. I haven't gotten it yet ( insured 17/02/26) and only remembered it as I was searching for somethi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had an issue due to some incorrect information on their side but by God did they get it resolved! AnnMarie was incredible and stayed on after her say had finished tk make sure I was sorted. Everyone... Se mere
Virksomheden har svaret
Dzisiaj rozmawiałem z konsultantem na temat zmian,jakie mogą wprowadzić przy wyborze ubezpieczeń z korzyścią dla klientów. Jeżeli wprowadza zmiany dot. możliwości dokupywania po zakupie polisy dodat... Se mere
Virksomheden har svaret
Redclick has tightened up its act over the 12 months since I left. Well done. However, you still automatically renew cover unless a customer goes online (or on the app) and cancels this facility. Tha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Forsikringsselskab
- Bilforsikringsselskab
- Boligforsikringsselskab
- Personforsikringsselskab
- Taxiforsikringsselskab
Om RedClick
Skrevet af virksomheden
It wasn't easy, but we made it simple.
RedClick operates from offices in Cavan, Dublin and Enniskillen. Our Irish customers can feel secure in the knowledge that we provide high quality products tailored to their needs at great value with local service, putting people in charge of their insurance experience. We offer our customers peace of mind so they can focus on the important things. That's insurance that clicks. That's RedClick.
About RedClick Ireland:
At RedClick, we understand that life can be... unpredictable. That's why we offer simplified, modular products that give you what you need, when you need it most. RedClick offers affordable car, home, motorcycle, taxi and van insurance.
RedClick is part of the Generali Group's lifetime strategy, offering a seamless customer interaction geared towards next generation and digitally savvy customers. Generali is one of the world’s largest insurance providers. It operates across 50 different countries, with almost 82,000 employees servicing 70 million customers.
Generali España de Seguros y Reaseguros, S.A., trading as RedClick and Generali, is authorised by the General Directorate of Insurance and Pension Funds in Spain and is regulated by the Central Bank of Ireland for consumer protection rules.
Kontaktoplysninger
Cavan, Irland
- 01 553 4040
- info@redclick.ie
- www.redclick.ie
Insurance that just clicks
4,3
Fremragende
4 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra RedClick
Hi,
We're happy to hear that purchasing insurance was simple. Thank you for your positive feedback; we appreciate it.
Many Thanks
AnnMarie
All good but the period to wait from…
All good but the period to wait from paying insurance to getting link for 40 euro voucher is too long. I haven't gotten it yet ( insured 17/02/26) and only remembered it as I was searching for something else. I think most vouchers aren't cashed because customers like don't keep checking emails
17. februar 2026
Besvarelse fra RedClick
Hi,
We appreciate your feedback. We're sorry the voucher link took longer than expected to arrive. We'll review the delivery timeframe to improve the customer experience. Thank you for bringing this to our attention.
Many Thanks
AnnMarie
Besvarelse fra RedClick
Hi,
We're happy to hear that you found our service simple, intuitive, quick, and a good value. Thank you for your positive feedback!
Many Thanks
AnnMarie
Extremely disappointing experience.
Absolutely appalling customer service. Every time I speak to someone, I get a completely different answer—no consistency, no accountability, just confusion.
I originally had my car insured with a named driver. When my car broke down, I temporarily changed the car on the policy and removed the named driver until everything was sorted. I was told this wouldn’t be an issue. Yet somehow, I was charged extra for that change. Fine—reluctantly accepted.
Now that my car is fixed and I want to revert back to my original setup with the named driver, I’m being told I have to pay again. No refund was given when the named driver was removed in the first place, and now they’re hitting me with another so-called “system charge.” Apparently, no one there can override or even explain these charges properly—everything is just blamed on “the system.”
To make matters worse, when I said I’m unhappy and want to cancel, I’m told I’ll have to pay a cancellation fee as well. So no matter what I do, I’m paying more.
I’ve been a loyal customer for years, and this is how I’m treated—misled, overcharged, and dismissed. Not once did anyone clearly explain these extra costs when I first called about my situation. It feels like they’re just finding every possible way to squeeze more money out of customers rather than actually helping.
You`ll see the response from their end bellow: We appreciate... and we are sorry you were disappointing... Which means really nothing.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra RedClick
We appreciate you bringing this to our attention. We'll investigate the details of your policy to understand what occurred and how we can improve our service going forward. We will be in touch with you to discuss this further. Many Thanks John.
Besvarelse fra RedClick
Hi,
Thank you for your 5* Star review. We really appreciate the positive feedback on our services.
Many Thanks
AnnMarie
Saving money, getting a good deal.
I received a great deal, and was quick and easy. A satisfied customer 👍😃
13. marts 2026
Besvarelse fra RedClick
HI,
We are happy to hear that you had a quick and easy experience and received a great deal. Thank you for your positive feedback; we appreciate it.
Many Thanks
AnnMarie
n/a nothing to report
5. marts 2026
Besvarelse fra RedClick
Hi,
We appreciate your feedback and are happy everything is satisfactory. Thank you for taking the time to share.
Many Thanks
AnnMarie
DON'T BE FOOLED BY THIS EX/LIBERTY COY
This is not an insurance company you can trust, i had taken out a motor insurance with this lot and got insured for €about €400, 3 days later they said i would have to pay an extra €42.54 for additional cover that i did not need, i rang them to find out what the problem was and the said an extra €25 for the phone call so i just cancelled the policy altogether, with that they said that's another €50 cancellation fee, so in all they tried to charge me an extra €117.54. Just a lot of crooks that used to be Liberty before they got put out of business. I wonder why ?????
Policy No. XB00330981 NO DOUBT THEY WILL TRY AND HAVE THIS REVIEW REMOVED, SO YOU HAVE THE INFO OF THE POLICY.
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra RedClick
Hi,
We appreciate you sharing your experience. We'll investigate the details of your policy to understand what occurred and how we can improve our service going forward. We will be in touch with you to discuss this further.
Many Thanks
AnnMarie
I found the people I spoke to very…
I found the people I spoke to very helpful. Had to get back to them a few times, but was very pleased with the result.
11. marts 2026
Besvarelse fra RedClick
Hi,
We're happy to hear that our team was helpful and that you were pleased with the outcome, even after a few follow-ups. Thank you for your positive feedback!
Many Thanks
AnnMarie
It was very quick and easy to get my…
It was very quick and easy to get my insurance sorted on line
3. marts 2026
Besvarelse fra RedClick
Hi,
We're glad you found getting your insurance sorted online quick and easy. Thank you for your positive feedback; we appreciate it!
Many Thanks
AnnMarie
Besvarelse fra RedClick
Hi,
We're happy to hear that you found our service fast and efficient with very good rates. Thank you for your positive feedback!
Many Thanks
AnnMarie
Besvarelse fra RedClick
Hi,
Thank you for your 5* Star review. We really appreciate the positive feedback on our services.
Many Thanks
AnnMarie
Besvarelse fra RedClick
Hi,
We're happy to hear that our website was easy to use and that you were satisfied with the price quote. Thanks for your feedback.
Many Thanks
AnnMarie
Besvarelse fra RedClick
Hi,
We're happy you found our online transaction seamless and rates competitive. Thank you for your positive feedback; it means a lot to us.
Many Thanks
AnnMarie
Seamless online quote process
Seamless online quote process. And policy confirmed and set up so quick. No need to speak to an agent at all!
6. marts 2026
Besvarelse fra RedClick
Hi,
We're happy to hear that our online quote process was seamless and quick for you. We appreciate you confirming our policy setup met your expectations. Thanks for your feedback!
Many Thanks
AnnMarie
Very competent staff on the phone made…
Very competent staff on the phone made a smooth process
26. februar 2026
Besvarelse fra RedClick
Hi,
We're happy to hear that our staff made the process smooth for you. Thank you for your positive feedback and your time.
Many Thanks
AnnMarie
CAR INSURANCE
An affordable premium with comprehensive cover. Staff very helpful and approachable with good knowledge of their products
25. februar 2026
Besvarelse fra RedClick
Hi,
We're happy to hear that you found our cover comprehensive and affordable. It's great to know our staff's knowledge and approachability were helpful to you. Thanks for your feedback.
Many Thanks
AnnMarie
Besvarelse fra RedClick
Hi,
We're happy to hear that the application process was easy and you received your documents quickly. Thank you for your positive feedback!
Many Thanks
AnnMarie
Happy customer
Very easy to deal with on the phone. Went through everything, and explained it in detail.
5. marts 2026
Besvarelse fra RedClick
Hi,
We're so glad to hear about your positive phone experience! It's great to know the information provided was thorough and clearly explained. Thanks for your feedback.
Many Thanks
AnnMarie
Besvarelse fra RedClick
Hi,
Thank you for your 5* star review. We really appreciate you taking the time to complete it and we will pass your feedback onto our colleague.
Many Thanks
AnnMarie
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.