My claim was effortless and the staff were very friendly and took the time to answer any questions I had. Would definitely recommend this service to friends and family.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Been a member for over 40years I think, mainly use dental, optical and last 2 years chiropodist. Have used physio , and maternity in the past. But recently retired and pay money through bank instead... Se mere
Virksomheden har svaret
I have been with Medicash for more than forty five years and they have always been prompt when I have made a claim , if I’ve had a problem they have responded very quickly .
Virksomheden har svaret
I have been with Medicash for many years. I recal them being the penny in the pound fund! Medicash always deal with my claims promptly and efficiently and always respond quickly to any queries. A very... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Kontaktoplysninger
One Derby Square, L2 1AB, Liverpool, Storbritannien
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Fremragende
7 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Medicash
Hi Janet,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Sales call with attitude
I left MediCash when I stopped working for a company providing such benefit about 2 months ago. Today I got cold call from Medicash sales offering if I wanted to join privately. I was walking when he called, tried to be as careful as possible to avoid someone snatching my phone while on the call. I said one word, "No ... ", the sales cut me short after the first word, few words and hung the word, not even goodbye or "no worry".
Great attitude!
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Evelyn
I'm really sorry to hear about your experience. This is obviously not the level of service that we would expect and can only apologise.
I've raised this with the relevant Team Leader to look into to ensure this does not happen again in the future. If possible, are you able to respond to our request for more information so we can look into this further?
Thank you for bringing this to our attention.
Kind regards,
Hannah
Been with medi cash over 25 years very…
Been with medi cash over 25 years very efficient and professional, and their customers service is top 👌
Kind regards
I.najak
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Ikcky,
Thank you for your 5* review! We're delighted to hear your positive feedback and that you've been with us for over 25 years.
We look forward to processing your next claim.
Kind regards,
Hannah
Website easy to follow
Website easy to follow. Prompt payment of amount claimed. Would recommend.
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Jan,
Thank you for your 5* review! We're so pleased to hear that your positive feedback regarding our website and claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Good customer service, despite having an issue originally, they quickly addressed this. Overall offered a quick and efficient service
I’ve recently joined up with Medicash through a company benefit, having used another well known health cash plan provider for many years. I originally experienced an issue as I submitted two claims for the same category on the same date, for the same amount, so I can understand their confusion. As a result one claim was declined as they believed it was the same claim, however they fixed the issue and paid out the second claim promptly following bringing this to their attention. A little better attention to detail is needed by the claims team. Due to the issue experienced, i have dropped one star, but otherwise they were quick to address the issue.
23. maj 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Chris,
Thank you for responding to our request for more information. Apologies, when the team have looked into this further, it was a simple case of human error as the receipts provided were so similar. Thanks for flagging it with us, your second claim will be paid today. The quickest way to flag issues like this is to call us on 0151 702 0265 and we can rectify ASAP.
Kind regards,
Hannah
________________________________________________________
Hi Chris,
I've flagged this with our Customer Care Team to look into for you. To help us locate your policy and recent claim submissions please can you complete the request for more information that we've just sent.
Hopefully we can get this resolved quickly for you.
Kind regards,
Hannah
My claim was dealt with very quick
My claim was dealt with very quick, and its easy to claim using the app.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Alan,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and quick via our app.
We look forward to processing your next claim.
Kind regards,
Hannah
Easy to use app and fast claim process
Easy to use app and fast claim process. Really happy.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Steven,
Thank you for your 5* review! It's great to hear that you're finding our app easy to use and claiming process fast.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Fast and efficient claims settlement…
Fast and efficient claims settlement with super friendly staff available should queries arise. I have been with Medicash since the 1970s and have always been able to rely on them.
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Michael,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process fast and efficient and that you've been with us since the 1970s.
We look forward to processing your next claim.
Kind regards,
Hannah
Fast Efficient Service
Very easy to put a claim in via the online portal and very quickly processed
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and quick.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Great App
The App makes the process so much easier. Payment is quick and efficient. Communication excellent
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Sue,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our app and communication.
We look forward to processing your next claim.
Kind regards,
Hannah
Great scheme to help with medical costs
Great scheme to help with medical costs
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Brenda,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Very Happy Customer
I have been with Medicash for many years and I am very pleased with the service and ease of use when using the app. Very happy customer
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Angela,
Thank you for your 5* review! We're delighted to hear that you're finding our app easy to use and that you've been with us for many years.
We look forward to processing your next claim.
Kind regards,
Hannah
Besvarelse fra Medicash
Hi Dragos,
Thank you for your 5* review! It's great to hear that you're finding our claiming process hassle free.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Besvarelse fra Medicash
Hi Frances,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Not as good as it used to be
Processing of claims has really slowed down, used to be dealt within 2-3 days but now 5 working days if you’re lucky. Admin & customer service needs to be reviewed as they all seem to read from a script & any correspondence is clearly copied & pasted
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Joanne,
Thank you for your review and feedback. We aim to process the vast majority of our claims within 5 working days, in fact we have processed 99.8% of claims within 5 working days so far this year.
That said, occasionally claims can take longer if they need more investigation, or during periods when we receive high claims volumes.
We'll also pass on your other feedback to the relevant teams. If you have any other questions though, please don't hesitate to contact us on 0151 702 0265 or by emailing us at customercare@medicash.org
Kind regards,
Hannah
The service is hassle free especially…
The service is hassle free especially when we live in a society that can bring on more anxiety over eventualities
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Rodney,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our service.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Speedy repayment of claims
The information provided on my insurance cover is clearly presented and when I have to make a claim, it's expedited quickly and with good communication on the process. And this hasn't changed in the 30 or so years I've had the policy!
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Sally,
Thank you for your 5* review! It's great to hear that you're finding our claiming process quick and that you've been with us for such a long time.
We look forward to processing your next claim.
Kind regards,
Hannah
Affordable Cover
Claim form is very straightforward also claims are always settled promptly.
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process straightforward and prompt.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Ease of use of the app and making claims
Ease of use of the app and making claims
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi Chris,
Thank you for your 5* review! We're so pleased to hear that you're finding our app easy to use.
We look forward to processing your next claim.
Kind regards,
Hannah
Love the app
Love the app
It’s so easy to use and never had a problem .
15. februar 2026
Uopfordret anmeldelse
Besvarelse fra Medicash
Hi,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.