McCarthy & Stone Anmeldelser 

Besvarelse fra McCarthy & Stone

For 3 dage siden

Good afternoon

Thank you for taking the time to leave such a lovely review. We are delighted to hear that your experience has been so positive from your very first visit through to moving into your new home. It is wonderful to know that our salesperson made you feel welcome, went the extra mile to support you throughout the process, and was always approachable and reliable. If you can advise which development you refer to, we will ensure they see your kind review

Thanks again for your review

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

For 3 dage siden

Dear Lorraine

Thank you for taking the time to share such a lovely review. We are delighted to hear how positive your mum’s experience has been and how well she settled into life at Marbury Court, a McCarthy & Stone development in Northwich. It is wonderful to know that, despite her initial reluctance to move, she has quickly grown to love her apartment, made new friends, enjoyed the bistro, and appreciated having local amenities close at hand. We are particularly grateful for your kind words about Shelly, Katy, Lynn, and the wider team. Their dedication, compassion, and professionalism make a real difference to our residents and their families. We will be sure to share your comments with the team, who will be delighted to know their efforts have been so appreciated.

Thanks again for your review

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

Opdateret for 3 dage siden

Dear Jeanette & Martin

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you enjoy staying at Beckside Gardens, a McCarthy & Stone development in Guisborough, when visiting your mother and that the Guest Suite has provided a comfortable, spacious, and welcoming place to stay. We are especially pleased to receive your kind feedback regarding the House Manager Gareth. His approachable nature, proactive attitude, and commitment to supporting both residents and their families are qualities we greatly value. We will be sure to pass on your comments, and we know he will be thrilled to hear how much his efforts are appreciated.

Thanks again for your review

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

For 3 dage siden

Good afternnon

Thank you for such a lovely review. We are delighted to hear that you enjoyed your stay in the Crayshaw Court Guest Suite, at a McCarthy & Stone development in Reading and that the House manager Donna's thoughtful touches helped make your arrival more comfortable during the recent heatwave. Small gestures, such as preparing the room to keep it cool and providing refreshments after a long journey, can make all the difference, and we are pleased that Donna's care and attention made you feel welcome. We will be sure to pass on your kind words to her.

Thank you again for your lovely feedback an we hope to welcome you back to Crayshaw Court again in the future.

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

For 3 dage siden

Dear Des

Thank you for sharing your positive experience of staying in the Guest Suite at Tantallon Court, a McCarthy & Stone development in Berwick. Our teams strive to deliver an excellent service and it was very thoughtful of you to mention Eleanor. We will ensure they receive a copy of your review.  

Many thanks again,

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

For 4 dage siden

Dear Diana

Thank you for taking the time to leave a review. We are delighted to hear how much you enjoy living at Foundry Place, a McCarthy & Stone development in Beccles and that our team has helped make your experience so special. Your kind words about our staff mean a great deal to us, and we are especially pleased to hear your lovely feedback about Daisy. Her cheerful attitude, dedication, and willingness to go the extra mile are qualities we greatly value, and we know she will be thrilled to receive your recognition. Creating a warm, supportive, and friendly community for our residents is at the heart of what we do, so it is lovely to know that this is reflected in your experience.

Thank you again for your review

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

Opdateret for 4 dage siden

Dear Jean

Thank you so much for your review. We are delighted to hear that you have been happy at Queens Gate, a McCarthy & Stone development in Wokingham for over a year and that the location and community have lived up to your expectations. It is lovely to hear that the House Manager Lorraine has made such a positive difference to your experience. We will be sure to pass on your kind words to her. Lorraine's dedication to supporting residents and creating a welcoming environment is something we greatly value.

Thanks again for your review

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

Opdateret for 4 dage siden

Dear Sue

We are delighted to hear that the House Manager Vanessa made you feel so welcome during your visit to Hampson Court, a McCarthy & Stone development in Stockport. It is often the thoughtful touches, such as providing refreshments for residents and guests, that help create a warm and friendly atmosphere, and we are pleased this made a positive impression. We are also pleased to hear that you enjoyed your stay in the guest suite and found it comfortable and well-equipped with everything you needed. We will be sure to pass your kind comments on to Vanessa, who will be delighted to receive your feedback.

Thanks again for your review

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

For 5 dage siden

Dear Ian

We are delighted to hear that Aleks Clayton was able to provide such valuable support to you and your mother during what can often be a complex and challenging process. It is especially pleasing to hear that Aleks went above and beyond by helping you identify and access additional support that may benefit your mother. We understand the challenges that come with caring for a loved one living with Alzheimer's, and we are proud to have team members who are committed to making a real difference. If you can advise which development you refer to we will be sure to pass on your kind words to Aleks, who will be thrilled to receive your feedback.

Thank you again for your review, and we wish you and your mother all the very best.

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

For 5 dage siden

Dear Roland

Thank you for your lovely review. We are delighted to hear that you and your wife have settled so well into life at Isabella House, a McCarthy & Stone development in Hertford. It is especially pleasing to know that the House Manager June has made a positive difference to your experience. We are also delighted that you have been enjoying the activities, entertainment and celebrations across both Isabella House and Edward House. Thank you for your thoughtful suggestion regarding the catering facilities at Edward House. Resident feedback is incredibly important to us, and we will ensure your comments are shared with the relevant team for consideration.

Thanks again for your review

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

For 5 dage siden

Dear Val

Thank you so much for taking the time to leave such a lovely review.
It’s wonderful to hear your kind words about The House Manager Janet, and we are delighted that she has made such a positive difference to homeowners at Dawson Grange, a McCarthy & Stone development in Ripon. Going the extra mile, whether that’s arranging film evenings or thoughtful touches during hot weather, really shows the care and dedication she brings to her role.
We will be sure to pass your lovely comments on to Janet, who will be thrilled to know how much she is appreciated.

Thank you again for sharing your experience.

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

For 5 dage siden

Dear Luke

Thank you for sharing your positive experience of Amelia Court, a McCarthy & Stone development in Worthing. It is truly heartening to hear that Aimie, made such a meaningful impact. Our teams are committed to delivering exceptional service, and your thoughtful review highlights the difference Aimie has made. We will ensure they receive a copy of your kind words.

Many thanks once again,

The McCarthy & Stone Team

Besvarelse fra McCarthy & Stone

For 6 dage siden

Dear Tony

Thank you for sharing your positive experience of Isabel Court, a McCarthy & Stone development in Exeter. It is truly heartening to hear that the House Manager, has made such a meaningful impact. Our teams are committed to delivering exceptional service, and your thoughtful review highlights the difference they can make. We will ensure they receive a copy of your kind words.

Many thanks once again,

The McCarthy and Stone Team

Besvarelse fra McCarthy & Stone

For 6 dage siden

Dear Samantha King,

Thank you for sharing your positive experience of staying in the Guest Suite at Hampson Court, a McCarthy and Stone development.

We’re delighted to hear that the suite was perfect for your visit and that you found it to be clean, comfortable and equipped with everything you needed.

It was very thoughtful of you to mention Vanessa, the House Manager. Our teams strive to deliver an excellent service, and your feedback highlights the high standards and attention to detail Vanessa brings to her role. We will ensure she receives a copy of your kind review – it will mean a great deal to her.

Many thanks again for taking the time to share your feedback, and we hope to welcome you back in the future.

Kind regards,
The McCarthy and Stone Team

Besvarelse fra McCarthy & Stone

For 6 dage siden

Dear Roy Powell,

Thank you for taking the time to share your feedback regarding a McCarthy and Stone Guest Suite. We’re sorry to hear that aspects of your stay did not meet your expectations.

Cleanliness is extremely important to us, so we are disappointed to learn about your comments regarding the bed linen. We also appreciate your observations regarding the bathroom facilities and the absence of a shaver socket or suitable charging point for an electric toothbrush.

To help us investigate these matters further and ensure your feedback is directed to the appropriate team, please could you edit your review to confirm the name of the development where you stayed?

Many thanks again for bringing this to our attention.

Kind regards,
The McCarthy and Stone Team

Besvarelse fra McCarthy & Stone

For 7 dage siden

Dear Dorothy Coles,

Thank you for sharing your positive experience of staying in the Guest Suite at Leedham Court, a McCarthy and Stone development in Hebden Bridge. We’re delighted to hear that you and your husband had such a comfortable stay and found the suite to be spotless and well appointed.

It was very thoughtful of you to mention Tracy, the House Manager. Our teams strive to deliver an excellent service, and your feedback highlights Tracy’s helpful and welcoming approach, as well as her local knowledge in helping you make the most of your visit. We will ensure she receives a copy of your kind review – it will mean a great deal to her.

We’re also pleased to hear that, as fellow McCarthy and Stone homeowners, you enjoyed your stay away from home and found Leedham Court to be such a welcoming destination.

Many thanks again for taking the time to share your feedback.

Kind regards,
The McCarthy and Stone Team

Besvarelse fra McCarthy & Stone

Opdateret for 6 dage siden

Dear Rs,

Thank you for taking the time to share your feedback. We’re sorry to read that you have concerns regarding management cover at Beckett Grange.

We appreciate how important the House Manager role is to residents and would like to reassure you that management cover was provided throughout the House Manager's absence, with support arrangements in place to ensure the development continued to operate and residents received assistance when required. Residents have also been kept fully informed during this period.

We are pleased to confirm that the House Manager has now returned to work on a phased basis. In addition, our Operations Manager, Lorraine, will be visiting Beckett Grange on Wednesday and would be very happy to speak with any residents who wish to discuss their concerns in person, as she is keen to understand and address any issues raised.

Further support is due to be implemented as an additional relief House Manager will be employed to assist in similar situations in the future, helping to ensure continuity of service for residents.

Thank you again for sharing your feedback.

Kind regards,
The McCarthy and Stone Team

Besvarelse fra McCarthy & Stone

For 7 dage siden

Dear John Keogh,

Thank you for sharing your positive experience of Butterworth Grange, a McCarthy and Stone development in Rochdale.

We’re delighted to hear how much you value the community atmosphere and the wide range of activities available to residents. It is especially heartening to know that events such as coffee mornings, fashion shows and garden activities are helping to bring residents together and encourage social interaction.

It was very thoughtful of you to mention Margaret, the Development Manager. Our teams are committed to delivering excellent service, and your feedback highlights the positive impact Margaret has made in creating a welcoming and vibrant community where residents feel encouraged to get involved and enjoy all that the development has to offer. We will ensure she receives a copy of your review – it will mean a great deal to her.

Many thanks again for taking the time to share your feedback.

Kind regards,
The McCarthy and Stone Team

Besvarelse fra McCarthy & Stone

For 7 dage siden

Dear Grumpy Old Man,

Thank you for sharing your experience of living at Greenwood Grove, a McCarthy and Stone development in Glasgow.

We’re delighted to hear how positively you now view the development and that the improvements made over recent years have had such a significant impact on your experience. It is especially encouraging to hear your comments regarding the quality of the development, its location and the strong sense of community that has been fostered.

It is particularly heartening to read your kind words about Douglas, the House Manager. Our teams are committed to delivering excellent service, and your feedback highlights Douglas’s professionalism, dedication and genuine care for residents, as well as the pride he takes in maintaining and improving the development. We will ensure he receives a copy of your review – it will mean a great deal to him.

We also appreciate your recognition of Elizabeth, Area Operations Manager, and Debbie, Customer Services Manager. It is wonderful to hear that the collaborative efforts between the management team and the Residents’ Association have helped address previous concerns and contributed to the positive environment that exists today.

Many thanks again for taking the time to share such thoughtful and balanced feedback.

Kind regards,
The McCarthy and Stone Team

Besvarelse fra McCarthy & Stone

For 7 dage siden

Dear Valerie Beasley,

Thank you for sharing your positive experience of living at Lonsdale Park, a McCarthy and Stone development in Oakham.

We’re delighted to hear that you enjoyed the Wimbledon celebration and that the event was such a success. It’s wonderful to know that residents were able to come together and enjoy an afternoon of Pimm’s, strawberries and cream, marking the occasion in such a sociable way.

It is particularly heartening to read your kind words about Elizabeth, the House Manager. Our teams are committed to delivering excellent service, and your feedback highlights Elizabeth’s enthusiasm and dedication in organising enjoyable events that bring residents together. We will ensure she receives a copy of your review – it will mean a great deal to her.

Many thanks again for taking the time to share your feedback.

Kind regards,
The McCarthy and Stone Team