Maui Jim Anmeldelser 229

I bought my first Maui Jim's in the 1990's they really are the only sun glasses for driving, i have over the years bought another 2 pairs. a couple of weeks ago the lens go cracked, i emailed and asked if they could be repaired. i was informed by a very helpfull Julie they style had stopped production in 1999. but if i returned them i would get a discount on a new pair, I wish to add this level of service is second to none GREAT SERVICE, i will state again once you have used Mauijim's for driving you will not use any other sun glasses. Many thanks Maujim;s all staff have been a credit to you

Amazing service glasses repaired and returned within the week. Brilliant as usual

Maui Jim (UK) Ltd
I recently brought two pairs of sunglasses with broken arms to Maui Jim’s repair service in Guildford UK. I’ve had both broken pairs for some time but never got round to having them fixed. They greeted me very politely, took my glasses, repaired them within 15 mins, and the service was free! Excellent service and they have secured me as a life-long loyal Maui Jim sunglasses customer.

She was friendly and helpful

Don’t buy Maui Jim. Been customer for years & after buying $300 glasses 3 days ago ,I bent over at the pool, they fell off and both lenses (mirrored orange/red) scratched & took off partial mirroring. Customer support offered me paying $75 for repair. No longer great quality.

I fell in love with a beautiful pair of non-prescription Jim Maui sunglasses… Not sure of the model number? But it was the clear frames and a reddish coating on the lens… Cost almost 300… After a month the screw came out… And my lens fell to the ground getting scratched… While trying to retrieve the lens, my glasses fell again creating a new scratch on the other lens… I find the lenses are pretty much useless and even though they say they are scratch resistant they are not I regret buying them I have since went to another model the Ray-Ban’s which own Jim Maui… they offered support but I still had to pay to send in the glasses, ridiculous.. just do better… there are better brands out there… I go out of my way to tell everybody I know not to buy these glasses

I've owned a pair of the MJ-405-10 sunglasses since 2015. I recently purchased a pair of MJ-B407-130 with the blue lenses. In a word, "Badass" sunglasses.
I have other brands such as RayBan, but hands down, I love Maui Jim!
Keep making us look coooool!

The lenses are great at first but the coating starts to come off the lenses after 2-3 months. Not acceptable for a supposed high end product at that price

Je suis client de cette marque depuis plus de 20 ans qui est basée à Castelnau le Lez .
J'en suis à ma vingtième paire et aujourd'hui j'en ai cassé une accidentellement ( verre )
Maui Gin ne la prend pas en garantie car cette marque vient d'être racheté par une grande marque de luxe et a beaucoup changé sa politique de SAV !! Je n'achèterais plus jamais cette marque car les verres en polycarbonates se rayes et pas de garantie et sachant que celle que je viens de casser mon coûtée 260€ !! Pour moi c'est fini et je vous conseille d'en faire autant car la politique de cette marque est à dénoncer et surtout à éviter .

I bought the Maui Jim Sunglasses Pulama for just under €250. After three weeks, the left arm fell off—the screw had simply come loose. The store where I bought them kindly exchanged them. The replacement worked fine for two months, but then another screw came out, making the sunglasses unusable again. The store is no longer willing to help me. Stay away from these poor quality sunglasses.

Purchased Hookipa. Blue - non pescription. November 2024. Used it two - three times. Used only recommended tools for cleaning. In March 2025 discovered three little lens scratches.
Warrenty just to send and evaluate would cost almost $40. This is $250 glasses.
I wrote a review somewhat negative on their web site, and they never published.

Broke one of the temples on my MJ, our of warrenty but MJ UK replaced with a £12 fee. great sunglasses, second pair MJ user for 12 year plus

Have always loved my Maui Jim prescription sunglasses and currently on my third pair. Never had any issue with previous two pairs and only replaced them because my prescription changed over the years.

My current pair, which are 3 years old have been carefully treated in exactly the same way as previous pairs, have a serious issue with the coating wearing off the lens. This badly affects both the look and effectiveness of the glasses.

Sent glasses back to Maui Jim through vendor and their response was that glasses were out of warranty and that damage must be chemical due to suncream or glass cleaners.

This is simply untrue and optical technicians who have examined the glasses have rubbished this explanation.

Manufacturing standards has simply fallen and lens are no longer a premium product...although charging a premium price.

Interested to see some other posts here highlighting exactly the same issue.

I purchased a pair of Ohai sunglasses 13 months ago. A screw had come loose and lost. I contacted Maui Jim and asked them to send a screw in the post. Unfortunately, they didn't send it along but asked instead that I send my sunglasses to them (this is the only reason why it's 4, and not 5, stars).

As I live just under an hour away from the repair centre, I asked if I could drive over for the repair. They confirmed the address and I popped over.

Whilst there, they immediately checked the sunglasses over and took it in for repair. A chap named Tony helped me out - and he was pleasant, helpful, and paid attention to detail.

When he inspected the sunglasses, he noticed that not only my screw was missing, but the nose bridge pieces too! He went away and fixed them and, when he came back, he informed me that he found that the frame was ever so slightly bent, and so was the nose bridge (I didn't realise I was mistreating them!). He replaced them all, free of charge (under warranty still) in rapid time.

Uber impressed. This was a great test of my loyalty to the brand: they're my first pair of sunglasses with them, but they won't be the last. More than happy with the product too - I've moved away from RayBan and much prefer the quality and customer serivce.

purchased Maui Jim prescription sun glasses. I am a low sunglass user. in 2 years the coating on the glasses is coming off. (missed warranty ). No help from place I purchased except to buy new $300 lenses. I have contacted company directly and although kind, would not help or replace or take any responsibility for lens defect (they do make the lenses not a separate company). So don't expect more than 2 years of use. My husband has 20 year old Ray Bans and they look better than the Maui Jims. Very disappointed!

J'ai acheté une paire de lunettes de soleil Maui Jim à 180 euros il y a un an Le traitement des verres se détériorent et s'écaillent facilement
J'ai contacté le SAV qui n a pas voulu reconnaître la fragilité de ce produit
Je déconseille cette marque

Firstly, Maui Jim UK customer services is superb without question. However; the lenses on the sunglasses aren’t that great. I own lots of pairs of Rayban and Oakley sunglasses and have never had any issues. I bought one pair of Maui Jim sunglasses for my wife, the Kawika blue lense. Within a couple of weeks the lenses had lots of tiny scratches all over them but she had only wore them on two occasions which was strange. We took them to UK customer service as it was fairly local to us and they checked our receipt and changed the lenses without question - fantastic. The only thing we could put it down to was dusty grit in the cleaner cloth maybe, otherwise no clue why they scratched soo easy. I checked my Rayban glasses which I’ve used on hols for years and no scratches anywhere. Seems strange to me but now these Maui’s are sat in drawer never used, she just uses Rayban, far cheaper and you can’t fault the quality of frames and lenses.
It’s a shame because I want to give 5 stars here but that would be because of Customer Services and not the quality of the glasses but my wife is gutted about the quality. It’s also worth mentioning the Maui’s have never been out of the UK, so we’re not used on a beach holiday where sand could get the lense, so again, only used a couple of times in the UK whilst driving the car and walking about. Not great and unfortunately I wouldn’t recommend Maui’s or buy them again when compared to Ray’s or Oakley.

Bought at pair of Southern Cross sunglasses when I was in Aus last year and loved them.
Got them out this weekend and one of the lenses was shattered. Look up repairs and found UK site was in Guildford which is near me. Pop over to drop off sunglasses for repair - was told to hang while the technician had a look. 5 mins later Dave appeared and said’ there you go, all done!!’. Best news all covered under warranty.
Thank you Maui Jim - top service

Bought a pair of Maui Jim sunglasses last August, simply because I love them. It’s the third pair I’ve bought. Unfortunately, my puppy got hold of them over the Easter break, and chewed the ends of both temples. From the Maui Jim Website, I noticed they have a repair option, so I booked a repair with them. As I’m heading off on holidays, in just over a week’s time, I rang them to see how long the repair would take. They couldn’t guarantee my glasses would be returned prior to my departure, so I asked if I could buy the parts and fit them myself. Because of their red tape, I was told I couldn’t buy parts and fit them myself. For this reason I feel totally let down by Maui Jim and I will never buy another pair.

Fick efter några veckor helt fel modell. Helt enkelt urdåligt! Orkar verkligen inte krångla med retur etc.