MacinCloud.com Anmeldelser 251

I have been a pc user for decades so Apple is a whole new world and a bit confusing to me. What I've found in custumer service is willing thorough help promptly in a day or two. They, like Andrew, are patient, professional, and friendly and solve my problem everytime. I am much impressed at the consistent high level of customer service I receive thru MacinCloud.com. Thanks! - Jacqueline

Bought one of their dedicated plans with admin rights recently. They provided fewer cores and a lot less memory than listed in the plan and also clearly stated in the receipt!

It was like trying to rent a relatively new, 2017 Mac but they decided Mac from ca 2005 is good enough for you but with the price of the newer Mac!

The support does not reply despite multiple tickets. Only "Ticket received" replies. Had to cancel the subscription.

Read this and you'll learn how to keep your money safe in MacInCloud... I hope you'll not learn on your mistakes like I did.
Technically, they are OK.
Support is good and will find compromise or resolve issues your way.

BUT their spent time counting on the Pay-As-You-Go tarification is a mess.
1.They update the hours spent ONCE A MONTH. I still see the 1st of december result. So, you cannot see the laters hours and prepare to be surprised afterwards, because...
2.Closing the mac window doesn't log you out! So, you just keep spending your hours until 20 hours of the next day is spent. Than, thank the Gods, you are logged out. How convenient of you, MacInCloud! But, wait for more...
3.If you choose to log out, programs opened can still stop your account from logging out.
4.And can you find this out before shift happens? No! Because "Protection and Security" setting "log out after X minutes of inaction" CANNOT BE ACCESSED TO VIEW without admin rights. So, you'll never find it out unless ask them directly. And OF COURSE it is set as off. Because for each user that counts his money there are several that don't and will pay for extra.

I got 120+ hours added like this. Charged for 60$ for nothing.
I made a ticket for their support team. They sent me a list of hours spent. Seems like it almost never logged out on its own.
They added me a 90 hours as compensation. I add them one extra star for this. Still I'm sure it's all their fault. Went to Pay-As-You-Go to avoid spending 20$ every month as I use it rarely. Got charged even more instead.

I needed to use a Mac for a short period of time, and Mac in Cloud provided exactly what I needed. Very simple and easy to setup and start using.

I started using MacinCloud back in March so that I could learn IOS development. I built a few apps for IOS that I had built out on Android already. It was a tough learning curve since I've never used a Mac before.

MacinCloud's setup was perfect. I live in Indiana and my Mac was in New York, but that wasn't a problem. I think twice during a storm here I got disconnected, but was able to reconnect immediately. I was on the Mac sometimes 10+ hours a day.

I learned IOS, and got hired at a national software development company developing IOS applications in September making good money.

If it hadn't been for MacinCloud's great Mac setup and flawless service, I would not have gotten this dev job.

Thank You MacinCloud for helping me learn IOS and making it easy to get started with a setup that allowed me to do everything I needed to do!

This review might sound kind of cheesy to some people, but I really am grateful. I was an OTR truck driver making good money, but I never saw my family. Now I have a 8-5 job and get home every night. I have holidays and weekends off, and I get to spend time with my family. And I got a job making what I was making driving truck. That's a pretty big deal to me.

Great product for what I needed to do - I needed to make some heavy edits to my xcode app and had issues emulating it on my own MAC so I used MacInCloud to get it done and achieved exactly what I needed to

Thank you very much team!

We needed a Mac desktop environment to debug a client application. Macincloud provided immediate virtual access with Gigabit network capacity, which was exactly what we needed. Thank you!

Customer support is fairly prompt (24hrs is prompt, too bad its not 12hrs or that would be perfect!) Usability of their website is ok but could be better. Some of the Server location options arn't really locations (i.e. Perth actually just puts you in Singapore) and the dedicated/managed plans are a little costly if you plan to just use it here and there (but thats why pay as you go exists, so maybe that's on me?)

That all said, connecting from Perth to Sydney/Singapore was remarkably fast and the machines even though old are surprisingly good at running xcode.

The biggest thumbs up is probably the tech support team, multiple times I made mistakes with the computer setup (wrong macos version wrong location) and each time they were able to help no questions asked. I even messed up and re-subscribed to managed (which as stated above, wasn't right for me) of which they partially refunded for the time I wasn't using it.

Over all really good company, with some improvements to the UI + some automation to server plan migrations this would be the perfect service.

I Signed up to pay 20$ a month plan to rent a mac server to get some work done on the unreal engine. Here's what happened. They automatically bill you for the next payment cycle, if you do not cancel. So I wanted exactly one month and proceeded to cancel. Immdediately after cancelling I Got connect issues to their mac server event though i had already paid them money. When the service did work , prepare to immediately upgrade to pay 50$ a month because to update any of the pre-installed software on their macs like android studio, or epic games, you will need an administrator password and username for software that already exists. I Tryed writing them to complain about this, and sometimes their support staff would email, and sometimes they would not. I think that you can try this service but you will more than likely run into some issues, and it's either you have to have patience for the support staff to help you. Or Prepare to fork out another 30$ a month. I Cannot recommend a product that doesn't deliver on the minimum 20$ a month It says. why would I want to pay more for something that worked mediocre?

Further Edit: I reinstated My Plan And Got the Team to help me. My plan allows me to have 3 hours per day. The plan is automatically hooked up so that if i spend more time on the mac than 3 hours I will be automatically billed more money. I Think it COuld be 25$. I'm not sure. You can look at there plans. Anyways. When On the mac the only way for them to check how long you have been on the mac is for you to click the sign out button. When I Clicked on it 99% of the time it worked fine. But, Just recently, I Went and clicked on the log out button and it did nothing. It kept me logged in, still increase my time spent. I Only discovered I was stileld logged in about 20 minutes later, When I realized the window was still open. I clicked log out again, and still nothing. And to my surprise the mac was not frozen. I Could still browser the internet just fine. Yet the Log Out button just didn't seem to be working. Wow How interesting. A Company that has technical issues and you'll be the one paying for it. Is there a way to give zero stars?

While it took me a while to properly set up my connection (crashed a couple times on booting up), the support staff responded quickly and effectively. I have been using this service for over a month now to build, develop and send an iOS app to the AppStore. I sometimes experience a small delay (I assume because they’re servers experience an unusually high traffic volume), however, with a little patience, I have found MacInCloud quite useful. The kicker was when I needed a particular application installed on my profile. Support staff got back to me in under 10 minutes with the installation complete. Like all software products, there are bound to be issues, but customer support (at least in North America) is quick to solve any problem you may run into. I have not tried any other remote Mac product, but I would definitely recommend this one.

Complete waste of time!
I bought a managed server but using it was a nightmare.
Very unresponsive, taking minutes to start xcode and just opening a menu took 10+ seconds.
Tried to connect to it remotely using vs2019 but impossible to start an app. Various errors, sometimes it started the emulator sometimes not.
Wasted hours on this.

Really enjoyed it from a developers perspective, got the hang of it after a while from moving from Windows, took some time to get used to navigating around, but from a developers point of view, these new experiences can be invaluable. Appreciated the support of the support team when the portal could not be accessed.

Brilliant service all round
I have been using MacInCloud for over a year. It is an amazing service and worth every penny. The support (one the one occasion I needed it for a third party update) was really fast and helpful in every way.
If you are considering using their service I would say go ahead. You will NOT regret it.

I was in desperate need of mac system for short duration and after long search, tumbled up on macincloud.com. The subscription process was simple and the subsequent experience with mac was super easy. All software programs I need were already installed and kept. I actually spent lot less time compared to what I would have spent on a physical machine. The service was awesome. Highly recommend it!!

Bad experience
Impossible to work, always problems

Its the best for the price. I don't know the rating is so low. But i think, the services is so good. The support is have a fast reply and that why i love their services.

Here's why you should have MacinCloud: I have a small office in SF. It's got a great view, since it's on a boat, in a slip at pier 39. And this is relevant, but I'll get back to it.

Since I have mostly business intranet systems to deal with, 99% of my work is windows. But, I've got a couple iPad apps that I wrote in Ionic that I have to deal with.

So, a couple months ago, my damn mac broke and I was desperate. I had to get a new mac to push a distribution out ASAP. So, I signed up and was given an AWESOME machine with every damn developer app I wanted already installed. I was astonished. I thought I'd be spending all night installing vs code, and xcode and git and dnpm and node, and postman, etc... etc..etc.. Nope. All there, ready to go. It was like being handed a full meal when you are starving.

So, I got all my work done and pushed things out without too many glitches. Then, it was such a nice environment, I started using it occassionally when I was at home, because it was soooo fast. Seriously, it's like 750mps downstream and the processor on that is way faster than whatever they say it is. Honestly, I've got windows VMs on AWS and Azure, so this was pretty sweet.

Still, I figured.... I shouldn't rent when I can own. So I went and bought a macmini, and stuck it on the network. Had my intern spend a full damn day installing all the crap I need on it and it was still kinda slow compared to Macincloud.

But, I didn't leave Macincloud. Why, you may ask....

I had a plumbing screwup and boom..... whole damn boat sank, taking my servers, network gear, laptop, macmini etc... the whole thing to the damn bottom of the f***ng bay.

But.... I had a crappy backup laptop and Macincloud. I didn't even pause work.

Of all the bad things that have happened this year, I figured I'd take a few minutes to point out a positive. Thanks -d

I took the 24-hour trial that was supposed to be free and they immediatelly charged me for the whole month. I canceled within the next 8 hours but they didn't refund or anything