2 out of 3 times it operated as advertised. The one time that it didn't was easily remedied by management. So when more security is better than less one has to deal with technology one way or another.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Luxer One is a very good system to use, unfortunatelly, they depend on carriers like Amazon to work properly. Example: I have a couple of packages where Amazon says that the order has been delivered b... Se mere
Virksomheden har svaret
The whole process was smooth from receiving the email notification to retrieving the package from the locker. I gave it four stars as the locking mechanism functioned to unlock when I entered the code... Se mere
Virksomheden har svaret
My packages arrived, but the locker door wouldn’t open. When tried again, the system said it had already been opened and wouldn’t let me reopen it, even though my package was still inside. I contacted... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Luxer One Package Lockers is the leader in package management & locker solutions for apartments, retailers, offices, universities, and more.
Kontaktoplysninger
5040 Dudley Blvd, 95652, McClellan, USA
- (415) 390-0123
- info@luxerone.com
- www.luxerone.com
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy yet safe
It's probably the easiest way I've retrieved my package while still feeling secure that its in a safe spot.
16. september 2026
Besvarelse fra Luxer One
Hello Abby,
we are delighted to hear that retrieving your package was both easy and secure! Thank you for sharing your positive feedback with us.
The Luxer One Team
Receiving an order at the building I…
Receiving an order at the building I live in is like gambling. Maybe you’ll track it to the minute and you’ll get it before anyone else.
But with the Luxor system, I get an email with instructions and a code. I go to the lock box, enter the code to find my order. Safe under Lock and key. Thanks Luxor!
16. september 2026
Besvarelse fra Luxer One
Hello Dave,
we are so glad to hear that our Luxor system has transformed your package delivery experience into a secure and reliable process. We appreciate you sharing your positive feedback with us!
The Luxer One Team
Besvarelse fra Luxer One
Hell Ramona,
We're so glad to hear that you found our product easy to use and had no issues! Your positive feedback is truly appreciated.
The Luxer One Team
Besvarelse fra Luxer One
Hello Kenneth,
we are so glad you enjoyed the samples and the drink! Your positive feedback truly makes our day.
The Luxer One Team
Besvarelse fra Luxer One
Hello Vanessa,
we are so glad to hear you found our service easy and convenient! We appreciate your kind words.
The Luxer One Team
It was easy to get into
It was easy to get into. I just followed the instructions and got my package and that was that.
15. september 2026
Besvarelse fra Luxer One
Hello Lynda,
we're glad to hear that following our instructions made getting your package easy. We appreciate you sharing your experience with us.
The Luxer One Team
Besvarelse fra Luxer One
Hello Rasheed,
we are so happy you enjoyed your experience! Your kind words mean a lot to us.
The Luxer One Team
Having amazon lockers available for its…
Having amazon lockers available for its customers is a convenient and safe option the email and luxor computer instructions are easy on the eyes to read and they are clear simple and concise the lockers are clearly numbered the lockers easily and quietly opens with a soft click and the lockers are clean inside and out.
14. september 2026
Besvarelse fra Luxer One
Hello,
we're so glad to hear you find our locker service convenient and easy to use! We truly appreciate your positive feedback regarding the clear instructions and the cleanliness of the lockers. Your kind words mean a lot to us.
The Luxer One Team
Our machine needs to be updated and…
Our machine needs to be updated and worked on. There are lights that are missing and also as well due to the fact that a post office doesn't make sure that the items are closed. We are having missing packages and the server doesn't connect wirelessly. So the main station cannot operate remotely
7. april 2026
Besvarelse fra Luxer One
Hello Emmanuel,
thank you for bringing these issues to our attention. We are truly sorry to hear about the multiple challenges you have been experiencing, including missing lights, unsecured doors, missing packages, and connectivity issues. We completely understand how frustrating this must be and we take these concerns very seriously. We want to get everything resolved for you as quickly as possible. Please reach out to our support team at support@luxerone.com so we can prioritize these issues and work toward a full resolution. We appreciate your patience!
The Luxer One Team
Super simple and easy thank you
14. september 2026
Besvarelse fra Luxer One
Hello,
we're so glad you found it super simple and easy. We appreciate your kind words!
The Luxer One Team
Really easy to use and quick!
14. september 2026
Besvarelse fra Luxer One
Hello,
we're happy to hear that you found our service easy to use and quick! We appreciate your positive feedback.
The Luxer One Team
I have been using Luxor for 6 years…
I have been using Luxor for 6 years now. The security allows me peace of mind that my orders will be safe until I am able to retrieve them. The new app makes pick ups even simpler, and faster. Thank you Luxor!
14. september 2026
Besvarelse fra Luxer One
Hello Denise,
we're so happy to hear you've had such a positive experience with us over the past six years! We truly appreciate your kind words about our security and the new app making pickups simpler. Thank you for your wonderful feedback!
The Luxer One Team
I am not notified when I get a package
I am not notified when I get a package. I may get an email with a code but no locker number. I have texted often. Nothing changed
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Luxer One
Hello Neale,
thank you for bringing this to our attention. We are truly sorry to hear that you have not been receiving complete notifications and that your concerns have gone unresolved despite reaching out. This is absolutely not the experience we want for you and we sincerely apologize for the frustration this has caused. Please reach out to our support team directly at support@luxerone.com so we can prioritize your case and ensure your notification settings are properly configured. We appreciate your patience and are committed to making this right for you.
The Luxer One Team
Besvarelse fra Luxer One
Hello,
thank you for bringing this to our attention. We are sorry to hear that you have not been receiving your access codes. We want to get this resolved for you right away. Please reach out to our support team at support@luxerone.com so we can look into your account and ensure you start receiving your codes promptly. We appreciate your patience!
The Luxer One Team
Besvarelse fra Luxer One
Hello,
we're so glad to hear that retrieving packages was a very easy process for you. We appreciate your positive feedback!
The Luxer One Team
Besvarelse fra Luxer One
Hello Crystal,
e are so pleased to hear that our team delivered your items with care and on time. We appreciate your kind words!
The Luxer One Team
I am happy with everything that I…
I am happy with everything that I received and how I received it good job
14. september 2026
Besvarelse fra Luxer One
Hello,
we are so happy to hear that you are pleased with everything you received and how it was delivered. Thank you for your kind words!
The Luxer One team
Totally trustworthy
14. september 2026
Besvarelse fra Luxer One
Hello,
thank you for your kind words! We are so glad to hear that you find Luxer One totally trustworthy. That means everything to us. We appreciate your support!
The Luxer One Team
From sign up to picking up package it…
From sign up to picking up package it was a simple process
14. september 2026
Besvarelse fra Luxer One
Hello,
we're happy to hear that our process, from signing up to package pickup, was simple for you. Thank you for your positive feedback!
The Luxer One Team
Besvarelse fra Luxer One
Hello,
we are so happy to hear that you love our service and find it both convenient and easy to use! Your positive feedback truly brightens our day.
The Luxer One Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.