2 out of 3 times it operated as advertised. The one time that it didn't was easily remedied by management. So when more security is better than less one has to deal with technology one way or another.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Luxer One is a very good system to use, unfortunatelly, they depend on carriers like Amazon to work properly. Example: I have a couple of packages where Amazon says that the order has been delivered b... Se mere
The whole process was smooth from receiving the email notification to retrieving the package from the locker. I gave it four stars as the locking mechanism functioned to unlock when I entered the code... Se mere
Virksomheden har svaret
My packages arrived, but the locker door wouldn’t open. When tried again, the system said it had already been opened and wouldn’t let me reopen it, even though my package was still inside. I contacted... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Luxer One Package Lockers is the leader in package management & locker solutions for apartments, retailers, offices, universities, and more.
Kontaktoplysninger
5040 Dudley Blvd, 95652, McClellan, USA
- (415) 390-0123
- info@luxerone.com
- www.luxerone.com
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thanks for delivery notice and I …
Thanks for delivery notice and I picked up the packages very easy.
23. september 2026
Besvarelse fra Luxer One
Hello,
we are so glad to hear that you found the package pickup process easy and convenient. Your positive feedback truly brightens our day!
The Luxer One Team
Stress Free
I love that I don’t have to worry about getting my package ever stolen. As soon as It gets in the locker I am notified right away. Verifying that when It gets taken out the locker It notifies you as well!
23. september 2026
Besvarelse fra Luxer One
Hello Jazmin,
we're so happy to hear that our locker system provides you with such peace of mind regarding your package deliveries. We appreciate you highlighting the notification features that keep you informed every step of the way. Thank you for your positive feedback!
The Luxer One Team
It was fast and easy
It was fast and easy. I had no problems with the app or QR code it was all easy peasy!
16. september 2026
Besvarelse fra Luxer One
Hello,
thank you for your wonderful review! We are so happy to hear that your experience was fast and easy, and that you had no problems with the app or QR code. We appreciate your positive feedback!
The Luxer One Team
Love our lockers
Love our lockers. Wish we had more of them. Thanks for the reminders to pick up packages.
23. september 2026
Besvarelse fra Luxer One
Hello,
we are so glad to hear you love your lockers and find them useful! It's wonderful to know our reminders are helpful for picking up packages.
The Luxer One Team
Besvarelse fra Luxer One
Hello,
we are so glad to hear that everything arrived well. We appreciate your kind words and positive feedback!
The Luxer One Team
my experience is that lockers are clean…
my experience is that lockers are clean and in good shape in a close camera access for secure packages
also is nice to get and e-mail with code and Qcode
and the delivery person right on time.
23. september 2026
Besvarelse fra Luxer One
Hello,
we're so happy to hear about your positive experience with our clean and secure lockers, and that our email notifications and timely deliveries met your expectations. We appreciate your kind words!
The Luxer One Team
Besvarelse fra Luxer One
Hello Miguel,
thank you for your kind words! We are glad to hear you have had a good experience with our service. We appreciate your support!
The Luxer One Team
Es seguro y rapido
23. september 2026
Besvarelse fra Luxer One
Hola,
muchas gracias por tu reseña. Nos alegra saber que el servicio ha sido seguro y rápido. ¡Apreciamos mucho tu apoyo!
The Luxer One Team
Besvarelse fra Luxer One
Hello,
we are delighted to hear that you find our app simple and user-friendly. Your positive feedback is greatly appreciated!
The Luxer One Team
False review
From the email that sent me here: "We received your recent review and we’re so glad you’ve had a positive experience with Luxer One."
I did not give a review.
22. september 2026
Besvarelse fra Luxer One
Hello, thank you for bringing this to our attention. We sincerely apologize for the confusion and understand how frustrating it must be to receive an email referencing a review you did not submit. We take this seriously and want to look into it right away. Please reach out to our support team at support@luxerone.com so we can investigate and ensure your account information is accurate. We appreciate your patience!
Safe deliveries
Always feel comfortable leaving it up to luxer to keep my packages safe and they remind you everytime you forget to pick them up so I never miss a delivery
22. september 2026
Besvarelse fra Luxer One
Hello Emile,
we're so glad to hear that you feel confident in our ability to keep your packages secure and that our reminders are helpful in ensuring you never miss a delivery!
The Luxer One Team
Ease of Use and Safety FIRST!
Super easy to use and keeps my packages safe from someone else accidentally picking it up or theft. App is easy to get the code, enter the code and retrieve the package from the locker. Thanks LuxerOne!
22. september 2026
Besvarelse fra Luxer One
Hello Francesca,
we are so pleased to hear that our locker system provides such an easy and secure way to receive your packages. Knowing that your deliveries are safe from theft or accidental pickups is exactly what we aim for!
The Luxer One Team
I can depend on Luxer one to get it…
I can depend on Luxer one to get it right. even at times when I forget about a package, I receive a final text & email reminder. I can place delivers on hold. This service is secure and dependable.
22. september 2026
Besvarelse fra Luxer One
Hello Charlene,
we're so happy to hear that our service provides you with such dependable and secure package management. We truly appreciate your positive feedback!
The Luxer One Team
Besvarelse fra Luxer One
Hello Paul,
we're so glad you find our package reception method simple and secure. We appreciate your positive feedback!
The Luxer One Team
Besvarelse fra Luxer One
Hello Esther,
thank you for your kind words! We are glad to hear that your experience has been simple, easy, and secure. That is exactly what we strive for. We appreciate your support!
The Luxer One Team
Besvarelse fra Luxer One
Hola Carlos,
muchas gracias por tu reseña. Nos alegra saber que tu experiencia fue muy buena. ¡Apreciamos mucho tu apoyo!
The Luxer One Team
Inconsistent App
Sometimes the app opens the package room and sometimes not. I get notifications that a package has arrived. Then go to look for it and it isn't there.
19. september 2026
Besvarelse fra Luxer One
Hello,
thank you for your feedback. We are sorry to hear that you have been experiencing issues with the app and missing packages. We understand how frustrating it must be to receive a notification and then not find your package. Please reach out to our support team at support@luxerone.com so we can look into both of these issues and get them resolved for you as quickly as possible. We appreciate your patience!
The Luxer One Team
Missed some of my packages that the…
Missed some of my packages that the courtier said they did deliver
21. september 2026
Besvarelse fra Luxer One
Hello,
thank you for your feedback. We are sorry to hear that some of your packages were not properly logged despite being delivered. We completely understand how frustrating this must be. Please reach out to our support team at support@luxerone.com so we can look into this and work toward a resolution for you. We appreciate your patience!
The Luxer One Team
Gracias por facilitarnos la entrega de…
Gracias por facilitarnos la entrega de nuestras compras.
21. september 2026
Besvarelse fra Luxer One
Hola,
muchas gracias por tu reseña. Nos alegra poder facilitar la entrega de tus compras. ¡Apreciamos mucho tu apoyo!
The Luxer One Team
Thank you for keeping my package safe
Thank you for keeping my package safe. Delivery was very timely. Thank you.
21. september 2026
Besvarelse fra Luxer One
Hello,
We're so happy to hear your package arrived safely and on time. We appreciate your kind words!
The Luxer One Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.