2 out of 3 times it operated as advertised. The one time that it didn't was easily remedied by management. So when more security is better than less one has to deal with technology one way or another.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My packages arrived, but the locker door wouldn’t open. When tried again, the system said it had already been opened and wouldn’t let me reopen it, even though my package was still inside. I contacted... Se mere
Virksomheden har svaret
The whole process was smooth from receiving the email notification to retrieving the package from the locker. I gave it four stars as the locking mechanism functioned to unlock when I entered the code... Se mere
Virksomheden har svaret
I can quickly retrieve my package at my convenience without having to interact with the concierge or doorman. I also like the fact that two or more packages are often put in the same locker, so I can... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Luxer One Package Lockers is the leader in package management & locker solutions for apartments, retailers, offices, universities, and more.
Kontaktoplysninger
5040 Dudley Blvd, 95652, McClellan, USA
- (415) 390-0123
- info@luxerone.com
- www.luxerone.com
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I opened the locker and my package was…
I opened the locker and my package was not there.
26. september 2026
Besvarelse fra Luxer One
Hello,
thank you for bringing this to our attention. We are sorry to hear that your package was not in the locker when you opened it. We want to help resolve this for you right away. Please reach out to our support team at support@luxerone.com so we can look into this immediately. We appreciate your patience!
The Luxer One Team
Excellent work!
I can quickly retrieve my package at my convenience without having to interact with the concierge or doorman. I also like the fact that two or more packages are often put in the same locker, so I can pick up multiple deliveries at one time. The packages are usually in pristine condition as well, and frequently delivered before the expected arrival date. Good work!
26. september 2026
Besvarelse fra Luxer One
Hello Rita,
we're so happy to hear that our service provides such convenience for your package retrievals, allowing you to avoid interactions and consolidate multiple deliveries. It's wonderful to know that your packages consistently arrive in pristine condition and often ahead of schedule. We truly appreciate you sharing your positive experience with us!
The Luxer One Team
The room that my packages are delivered…
The room that my packages are delivered to is nothing short of a klusterfuk. My package that was delivered is not in that room. Four different residents came in while I was looking for my package that I never found resident One" it always looks like this in here" resident. 2" good luck finding your package" resident. 3 quote. They never put the package where they're supposed to" resident. 4. I have asked numerous times for my packages to not be delivered here. Sometimes they make it to my door. Sometimes they make it in here. Sometimes they go to the office. This was a horrible experience.
26. september 2026
Besvarelse fra Luxer One
Hello Chirs,
thank you for taking the time to share your experience. We are truly sorry to hear about the disorganization and the difficulty you had locating your package. This is absolutely not the standard we hold ourselves to and we completely understand how frustrating this must have been. We take concerns about package placement and room organization very seriously. Please reach out to our support team at support@luxerone.com so we can look into your missing package and work toward a resolution as quickly as possible. We appreciate your patience and your honest feedback.
The Luxer One Team
parcels
I like using this service with my deliveries... Its so safe and secure and so very easy to use....
26. september 2026
Besvarelse fra Luxer One
Hello,
thank you so much for your wonderful review! We are delighted to hear that you find our service safe, secure, and very easy to use for your deliveries. We appreciate you taking the time to share your positive experience.
The Luxer One Team
My package was safe and easy…
My package was safe and easy instructions on how to open mailbox.
26. september 2026
Besvarelse fra Luxer One
Hello,
we're truly happy to hear that your package arrived safely and that our instructions for opening the mailbox were easy to follow. We appreciate your positive feedback.
The Luxer One Team
Nice safe clean an secure area this is…
Nice safe clean an secure area this is my second time using the box it could be a size bigger but i really it Thank you in Advance.
25. september 2026
Besvarelse fra Luxer One
Hello,
we are so happy to hear you appreciate our safe, clean, and secure area! We value your feedback regarding the box size.
The Luxer One Team
Besvarelse fra Luxer One
Hello Timothy,
we're so glad to hear you find our service easy to use and fast. We appreciate your positive feedback!
The Luxer One Team
Conveniently keeps my packages safe and…
Conveniently keeps my packages safe and out of the weather.
10. august 2026
Besvarelse fra Luxer One
Hello,
we're so glad our solution is keeping your packages secure and protected from the elements. We appreciate your positive feedback!
The Luxer One Team
reopen option is so helpful
Love that it is a code to get into the locker as well as the opportunity to reopen the locker if needed immediately after.
24. september 2026
Besvarelse fra Luxer One
Hello Alex,
We're so happy to hear you appreciate the convenience and security of our locker system, especially the re-entry option. Thank you for your positive feedback!
The Luxer One Team
Besvarelse fra Luxer One
Hello,
we're so happy to hear you had an amazing experience! We hope you enjoy the sample.
The Luxer One Team
Great Opportunity to Try something New
Great. Very good. First time it worked as expected.
24. september 2026
Besvarelse fra Luxer One
Hello Rick,
we're so glad to hear that your first experience with us was great and worked exactly as you expected! We truly appreciate your positive feedback.
The Luxer One Team
This was my first time using Luxer and…
This was my first time using Luxer and it was so easy and great.
24. september 2026
Besvarelse fra Luxer One
Hello,
we are thrilled to hear that your first experience with us was so easy and great! We truly appreciate you sharing your positive feedback.
The Luxer One Team
Besvarelse fra Luxer One
Hello Joel,
We're so glad to hear your package arrived safely and is secured. We appreciate you sharing your positive experience with us.
The Luxer One Team
It's really easy to access my packages
It's really easy to access my packages. They are always in great condition.
24. september 2026
Besvarelse fra Luxer One
Hello,
Thank you for your wonderful review! We are so glad to hear that accessing your packages is easy and that they always arrive in great condition. Your satisfaction is very important to us.
The Luxer One Team
Easy Access and lockers are in great…
Easy Access and lockers are in great conditions.
24. september 2026
Besvarelse fra Luxer One
Hello Vicente,
we're so glad to hear you found our access easy and our lockers in great condition! We appreciate your positive feedback.
The Luxer One Team
Very dependable and easy user friendly.
24. september 2026
Besvarelse fra Luxer One
Hello Meg,
we're so happy to hear that you find our service dependable and user-friendly! Your positive feedback truly means a lot to us.
The Luxer One Team
Dependable,
I really like Luxer One I had never heard of such delivery service before. This is soo convenient. U do not have to go to pick up at the Post Office. Just a small amount of foot work from ur apartment. It doesn't get any Better.
24. september 2026
Besvarelse fra Luxer One
Hello,
we're so happy to hear that our delivery service has made things more convenient for you! It's great to know that you appreciate not having to go to the post office and that our service is making a positive difference. Thank you for your kind words.
The Luxer One Team
Besvarelse fra Luxer One
Hello,
we're so glad to hear that you found our service to be both quick and safe! Your positive feedback is truly appreciated.
The Luxer One Team
Thanks for delivery notice and I …
Thanks for delivery notice and I picked up the packages very easy.
23. september 2026
Besvarelse fra Luxer One
Hello,
we are so glad to hear that you found the package pickup process easy and convenient. Your positive feedback truly brightens our day!
The Luxer One Team
Stress Free
I love that I don’t have to worry about getting my package ever stolen. As soon as It gets in the locker I am notified right away. Verifying that when It gets taken out the locker It notifies you as well!
23. september 2026
Besvarelse fra Luxer One
Hello Jazmin,
we're so happy to hear that our locker system provides you with such peace of mind regarding your package deliveries. We appreciate you highlighting the notification features that keep you informed every step of the way. Thank you for your positive feedback!
The Luxer One Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.