Lovell Homes Anmeldelser 

Bella was absolutely amazing throughout our home-buying journey. She was incredibly helpful, always available, and communicated clearly every step of the way. She made the entire process feel smooth and stress-free, and most importantly, she made us feel safe and confident throughout the purchase of our new home. We truly couldn’t have asked for a better sales agent and would highly recommend Bella to anyone looking to buy a home.

We went to view the Edward’s Birch site near Morpeth and were impressed by the quality and variety of the homes.

We met with Bella who couldn’t do enough to help us and provided us with all the information we needed and was clearly very knowledgeable about all the details of the site. We’re looking forward to working with her to find our ideal home.

Bella is lovely, helpful and super attentive. First class service.

Bella who was in the site office could not have been more helpful.She allowed us to have a good look around the show house and explained everything about the property we were interested in including the situation of the property and what was included and the upgrades available

Popped into Sales office at Edward’s Birch development to find out more info, Bella was so professional & friendly and answered all my questions. Placed my house on market and working with a Lovell preferred local agent !! Her follow up & Customer service must be asset to the company.

My family and I dealt with Bella at Northgate , Morpeth. She was very helpful and knowledgeable.

Great customer service from the get go. Always a very warm and friendly welcome when you enter the sales office. Any questions answered straight away, or emailed as soon as is possible.

Bella the sales advisor was very friendly from the first time we met her. She has kept us informed frequently, going above and beyond chasing people up. We have been impressed with the standard in the show homes. We hope our good experience continues.

Bella made our experience very enjoyable; she made myself & my family very comfortable.
On arrival to the show home Bella was instantly welcoming & very knowledgeable about the house styles & the site. We were shown around the show house & everything about each house type was throughly explained.
The service we received on the day was fantastic but it's Bella's after sales service that is truly exceptional.
We are looking forward to dealing more with Bella over the coming months awaiting on our completed home .

Bella at Edward’s Birch has been so helpful and kind. She has really made the process so far with our house move extremely easy, and has made us feel like we are getting such a good deal with amazing incentives. Her support has been brilliant so far and we are excited to continue working with her!

Great experience from my first contact. Was provided with every bit of information I needed.
The sales manager, Bella, was absolutely lovely and went above and beyond to assist me making decisions, she made the process so easy

Dealing with Lyndsay Justice at The Leeways, Hull made our decision to purchase extremely enjoyable. We received such a friendly and helpful service and every detail was covered. Absolutely fantastic experience.

Met with Lorraine this morning at glow garren and straight away felt at ease. Explained everything in great detail. Was open and honest with any questions. Had my kids with me and she gave them snacks and made them feel very welcome. Excellent customer service.

Really good customer service

Jacqueline was exceptional, her warmth, reassurance and genuine advice convinced us we were making the right decision. She patiently explained all we needed to know, answer our questions and leave the door opened for any other consultation we will need to do. Lovell feels like home, I would recommend.

Debbie at Hopton-on-Sea has been great with all my questions she's managed to get answers nothing is too much trouble for her

Ease and simplicity of meeting and what to expect. Moving forward

We’re a couple in our 20s looking to buy our first home in the Laurel Gate development, and from the very beginning Vicki Phelps has been incredible. We first contacted her earlier this year about early bird reservations, and she has been fantastic from day one.

Vicki has answered every question we’ve had and offered invaluable advice to help us secure our dream Lovell home. She’s kept in regular contact throughout the process, often going above and beyond her working hours to reassure us and make sure we felt supported every step of the way. She has also liaised directly with our mortgage advisor, making the whole experience feel seamless and stress-free.

When we initially enquired, not all of the information was available, but Vicki promised she would keep us updated—and she did exactly that as soon as she had news. We honestly can’t thank her enough for everything she’s done so far. We’re so excited and hopeful to complete on our first home with Vicki’s continued support 🤍 x

Staff were really helpful and explained all the details to us in a manner we could understand

Ellie was fantastic, super helpful, could not do enough for me, and made sure i left as informed as I could be (also provided tea & biscuits). It's clear to see why she was Sales Exec of the Year 2025, and has my early vote for the 2026 winner!