Lothian Domestics Ltd Anmeldelser 1.183

I had an engineer Steven visit my property to fix a repair on my washing machine, he was a great help and his customer service was great! Would highly recommend Steven and Lothain domestics

Less than 2 hours after asking for a visit Scott arrived, fixed the washing machine and was away.
Always professional and helpful.

Engineer Paul arrived on time was very knowledgeable about the appliance and resolved the issue within 20 minutes
Well pleased with the service

I picked this company after a google search and could not be happier. Great at communicating when coming and the same engineer came both times as a part was required. Amazing service and will highly recommend to anyone who asks.

Simple and efficient to book, quick diagnostic, part ordered swiftly and installed equally swiftly. Very good value for money.

Very good communication from company and engineer. Text to say approximate arrival time. Solved problem speedily and efficiently. Very happy with work done.

Scott was brilliant - solved our problem very quickly and efficiently and educated us on how to use our washing machine properly !!!
Very much a 5 star visit

I am a repeat customer with Lothian Domestics. This is the third time I have used their service over the past one year and as always very quick and efficient. Their staff are friendly and explain the repairs and costs in detail and this job got done very quickly, despite the fact that replacement parts had to be ordered. I would highly recommend them.

Great service from Steven. He explained what the issue with the Samsung microwave was. Tested it to ensure it worked properly before leaving. Excellent service, would highly recommend. 👍

The service was punctual and Paul's swift diagnosis was impressive. He was courteous, efficient, well-informed, and left everything neat and tidy. He truly saved the day when our oven failed just before Christmas, ensuring that our festive meal could go ahead as planned.

Company kept me informed of visit time whic was really helpful. No up front payment. Paid on completion. Paul the engineer was thorough, professional, polite and was able to complete our repair during his visit and a very reasonable cost. Man thanks.

Excellent communication and use of mobile communication to book an engineer and kept informed on when they would be at my home. The engineer was polite, friendly and did his job, keeping me informed of what was happening and what can expect. Excellent service and I’d highly recommend.

5 star service came within the time and sorted in 10 minutes

We were given regular updates about our visit and arrival time our engineer called Steven was very friendly and approachable and managed to sort our problem out

Our washing machine was skilfully repaired by Scott. He explained the process ( a new part was required), which was extremely professional with excellent communication along the way. I would certainly recommend Lothian Domestics and happily use them again

very quick great service

Ross was so friendly, polite , professional, no questions I asked were a bother for him, really knowledgable and informative . Fixed the issue too and was able to explain clearly what the issue was, how to fix it and once fixed showed it was working ! Really efficient ! Hopefully not but if ever have an issue with machine again hope he is the engineer who arrives!

Steven attended on time , performed troubleshooting efficiently, diagnosed the faulty part, replaced it in the same visit and the cost was very reasonable, so far so good in terms of the fix. Steven was also polite and conscientious, seems like a nice chap.

Ross was great—arrived right on time, was friendly, explained everything clearly, and was honest about what could be fixed and what couldn’t (it’s an old fridge)! Would highly recommend!