Chris was the engineer who attended or boiler situation, was helpful, friendly and very professional. Left our home without the leaking outside boiler pipe, and replaced the failed part, left the comp... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My annual Gas safety check was carried out on 21st September 2026 by your engineer Amit Choda.. this was the third year where Amit has carried out this work at my home.. Amit arrived on time..* is ver... Se mere
Virksomheden har svaret
They seem to never use a bucket or cloth under their working area so always leave my carpet soaked with boiler water, to varying degrees. Once a man did ask me for a bucket, which I really appreciate... Se mere
Virksomheden har svaret
Liberty engineer always on time very friendly lets you know everything ok before he goes .Steve has been our service engineer for 12 years and feel safe living on my own and retired I know I can trus... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Kontaktoplysninger
Charley Wood Road, L33 7SG, Liverpool, Storbritannien
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Fremragende
9 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The young man who came was swift
The young man who came was swift , polite and friendly
My gas supply checked and sorted for another year
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi Belinda,
thank you for your feedback today, I'm happy to hear our colleague was professional and your service went well.
kind regards
Wendy
The engineer was professional and…
The engineer was professional and experienced. Satisfied with the work.
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi Louise,
thank you for your feedback today, I'm happy to hear our colleague was professional and you are happy.
kind regards
Wendy
Was given a morning appointment and by…
Was given a morning appointment and by 11 I went on the online chat and I was told they would be there by 1pm and still no one came so I rang and was told they might be delayed so rang again around 2 and told they were coming soon. Finally turned up after 3pm. No courtesy call or anything, I had to ring myself to find out what was happening.
24. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi Danielle,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
s the company did good the person who…
Yes the company did good the person who came was very efficient and had respect for my property
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi Denise,
thank you for your feedback today, I'm happy to hear our colleague did a good job.
kind regards
Wendy
Visit not attended by engineer
Very confused as why asking for a rating when I’ve had no engineer arrive.
I received a text message yesterday at 3:08 saying an engineer would be with me in the morning. I was calling to say to say I would not be home. Nobody got back to me. I still need an engineer out as my boiler has a slow leak and an issue with the pressure.
24. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Good afternoon, Danielle,
I am sorry to hear about your experience and understand your confusion at receiving a request for feedback when your appointment had not taken place. We also apologise that you were unable to speak with someone after contacting us to advise that you would not be home. We appreciate how frustrating this must be, particularly when you still require assistance with your boiler issue. Please contact us at feedback@liberty-grouup.co.uk for one of our Feedback Officers to investigate what happened and arrange for your repair to be attended to as soon as possible. Thank you for bringing this to our attention.
Speak soon,
Adrian
Good Service
Good service, and also give me a a courtesy message to tell me they were on the way, thank you
24. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hello Lynne,
Wonderful news.
Happy to see you was kept informed.
Thanks
Paul
Besvarelse fra Liberty
Hello Hakki,
Great to hear the visit met your expectations.
Thanks
Paul
Excellent service from Liberty Gas Engineers
From my own experience I have always found liberty gas engineers to be efficient and polite
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Good afternoon, Jennifer,
Thank you for taking the time to share your experience. It's great to hear that you have consistently found our engineers to be efficient, polite, and professional. We really appreciate your feedback and will be sure to pass your kind comments on to the team.
Speak soo,
Adrian
Very good service polite engineer 10…
Very good service polite engineer 10 out of 10
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Good afternoon, Linda,
Thank you for your feedback. We're delighted to hear you were happy with the service and that the engineer was polite and professional throughout the visit. Receiving a 10 out of 10 is wonderful recognition for the team. We really appreciate you taking the time to leave a review.
Speak soon,
Adrian
The engineer was here to do my yearly…
The engineer was here to do my yearly gas inspection. He was very polite and worked with care and attention. He is a credit to the company.
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Good afternoon, Beverley,
Thank you for your kind feedback. We're delighted to hear the engineer carried out the gas safety inspection with such care and professionalism. It's especially rewarding to know their polite approach and attention to detail stood out during the visit. We'll be sure to share your comments with them, as it's wonderful to hear they are a real credit to the company.
Speak soon,
Adrian
Engineer was very friendly and helpful.
Kalpesg the engineer was very friendly. Very helpful. Went above and beyond. Advised me what he was going to be doing.
Very polite.
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Good afternoon, Amy,
Thank you for your lovely feedback. We're delighted to hear Kalpesh was friendly, helpful, and kept you informed throughout the visit. It's great to know he went above and beyond and made such a positive impression with his polite and professional approach. We'll be sure to pass your kind comments on to him.
Speak soon,
Adrian
Besvarelse fra Liberty
Good afternoon, Steven,
Thank you for your review. We're delighted to hear you had a great experience with our service. It's always encouraging to know our team have delivered the level of support our customers expect. We appreciate you taking the time to share your feedback.
Speak soon,
Adrian
The gas check was very thorough and a…
The gas check was very thorough and a small leak was identifed and repaired quickly. The operative was very friendly and efficient. Thanks
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Good afternoon, Linda,
Thank you for your feedback. We're pleased to hear the gas safety check was carried out thoroughly and that the leak was identified and repaired quickly. It's great to know the engineer was friendly, efficient, and able to resolve the issue during the visit. We appreciate you taking the time to share your experience.
Speak soon,
Adrian
Besvarelse fra Liberty
Good afternoon, Michelle,
Thank you for your feedback. We're delighted to hear the repair was completed successfully and that the engineer provided such a great service. It's always rewarding to know our customers are happy with the outcome. We appreciate you taking the time to leave a review.
Speak soon,
Adrian
Great service annual detected a leak…
Great service annual detected a leak sent out engineers within 20 the leak was fixed new parts regulator s
Fabulous job 💯 👍✈️🙏
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi,
thank you for your feedback, I'm happy to hear the leak was rectified quickly for you
kind regards
Wendy
Man was very nice and polite
Man was very nice and polite, prompt and worked well
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi Dani,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and worked well.
kind regards
Wendy
The man put shoe covers on with out…
The man put shoe covers on with out asking as I’ve had previous problems with mud left all over and dirty rain water. He was very respectful towards my home which I appreciated massively.
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi Kasey,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and was respectful
kind regards
Wendy
Gas works
Patrick, Ashley & Danny cracked on from the moment they arrived & didn’t stop working until the job was complete. They worked as a team doing a big job & providing both professional work & attitudes.
They are credit to your company.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi Amy,
thank you for your feedback, I'm happy to hear our colleagues did a good job for you.
kind regards
Wendy
Besvarelse fra Liberty
Hello Helen,
That's great to hear. Happy we met your expectations.
Thanks
Paul
A nice polite workman
A nice polite workman. Efficient at his job.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi Elizabeth,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and was efficient.
kind regards
Wendy
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