Engineer turned up very polite no messing about got on with the job kept area tidy and let me know when he had finished
Virksomheden har svaret
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Se, hvad kunderne siger
Chris was the engineer who attended or boiler situation, was helpful, friendly and very professional. Left our home without the leaking outside boiler pipe, and replaced the failed part, left the comp... Se mere
Virksomheden har svaret
They seem to never use a bucket or cloth under their working area so always leave my carpet soaked with boiler water, to varying degrees. Once a man did ask me for a bucket, which I really appreciate... Se mere
Virksomheden har svaret
My annual Gas safety check was carried out on 21st September 2026 by your engineer Amit Choda.. this was the third year where Amit has carried out this work at my home.. Amit arrived on time..* is ver... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Kontaktoplysninger
Charley Wood Road, L33 7SG, Liverpool, Storbritannien
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Fremragende
9 t anmeldelser
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A nice polite workman
A nice polite workman. Efficient at his job.
19. august 2026
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Besvarelse fra Liberty
Hi Elizabeth,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and was efficient.
kind regards
Wendy
Yearly service.
Had my yearly heating service ,as I am in a council house, it is done automatically.
The engineer who came out ,was very friendly, polite ,respectful of my property .Would recommend Liberty Gas, never had any problem with company.
17. august 2026
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Besvarelse fra Liberty
Hi Rose,
thank you for your feedback, I'm happy to hear our engineer gave a great impression and your service went well.
kind regards
Wendy
Great person easy to chat to
Great person easy to chat to, done his job with no interruptions.
18. august 2026
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Besvarelse fra Liberty
Hi David,
thank you for your feedback, I'm happy to hear our engineer gave a great impression and your job was completed.
kind regards
Wendy
Besvarelse fra Liberty
Hi Angela,
thank you for your feedback, I'm happy to hear your job is completed.
kind regards
Wendy
Our service engineer called to say he…
Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He advised us how to get the gas fire removed properly also. He did a very good job and we are grateful for this.
19. august 2026
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Besvarelse fra Liberty
Hi Valarie,
Great to hear your recent visit went as planned.
Thanks
Paul
Besvarelse fra Liberty
Hi Isabel,
Glad to hear everything went well.
Could i please check that the rating is correct?
Thanks
Paul
All was good
All was good , but he didnt replace items back into cupboard after taking them out but apart from that brilliant
13. august 2026
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Besvarelse fra Liberty
Good morning Virginia,
Thank you for your feedback. We're pleased to hear you were happy with the overall service and that the visit went well. We appreciate you highlighting that some items weren't put back in the cupboard afterwards, and we'll take this on board as we continue to improve. Thank you for taking the time to leave a review.
Speak soon,
Adrian
Liberty gas have been nothing but do…
Liberty gas have been nothing but do helpful with me , they are so professional and they are so quick when they carry out a job , the guys who have done work at my home are very friendly and professional and helpful, Thank you liberty gas .
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Good morning, Cheryl,
Thank you for your wonderful feedback. We're delighted to hear that you've consistently found our team professional, friendly, and helpful whenever they've visited your home. It's great to know the work has been carried out quickly and to a high standard. Your kind words mean a lot to us, and we'll be sure to share them with the team.
Speak soon,
Adrian
Very informative worker
Very informative worker, gave some good advice on certain matters, clean tidy, and very polite.
17. august 2026
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Besvarelse fra Liberty
Good morning, Martin,
Thank you for your kind feedback. We're delighted to hear the engineer was informative, took the time to offer helpful advice, and carried out the work in a clean and professional manner. It's great to know their polite approach made such a positive impression. We really appreciate you taking the time to leave a review.
Speak soon,
Adrian
Nice gentleman Michael arrived at the…
Nice gentleman Michael arrived at the time specified,friendly ,helpful and efficient ,asked if we'd had any problems re boiler and put our minds at rest ,all in all excellent service .
14. august 2026
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Besvarelse fra Liberty
Hi Nick,
Wonderful news.
Glad you was happy with Michael.
Thanks
Paul
Came within the first hour of the time…
Came within the first hour of the time slot, very police and respectful. Did the job quick. Thank you
15. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi Qneesha,
Great to hear.
Thanks
Paul
Engineer was very polite and thorough…
Engineer was very polite and thorough at his work.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Good afternoon, Abigale
Thank you for your feedback. We're pleased to hear the engineer was courteous and carried out the work thoroughly. Knowing our customers feel confident in the quality of the service they receive is always rewarding. We appreciate you taking the time to leave a review.
Speak soo,
Adrian.
Poor planning
Every year I tell them don’t give me one days notice before an inspection and every year they ignore it, the engineers are quick and good thou,
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Good afternoon, Jemel,
We’re sorry to hear about your experience and understand your frustration. We appreciate that receiving short-notice appointments year after year, despite previously raising your concerns, is disappointing and not the level of service you should expect. While we’re pleased to hear that our engineers have consistently been professional and efficient when attending, we apologise that our appointment scheduling has caused you inconvenience. Thank you for taking the time to share your feedback, which will be reviewed by the relevant team as we work to improve our communication with customers.
Speak soon,
Adrian
Phoned to say on his way
Phoned to say on his way
Polite and cheerful
Efficient worker
Tidy.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Good afternoon, Elizabeth,
Thank you for your feedback. We're pleased to hear the engineer kept you updated with a call before arriving and that they were polite, cheerful, and efficient throughout the visit. It's also great to know everything was left clean and tidy afterwards. We appreciate you taking the time to share your experience.
Speak soon,
Adrian
Very friendly and did a thorough job…
Very friendly and did a thorough job while he was here. Checked fire alarms and loft.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi,
thank you for your feedback, I'm happy everything was thoroughly checked.
kind regards
Wendy
This engineer arrived on time and was…
This engineer arrived on time and was very pleasant with a friendly attitude.He explained what he was here for and went out of his way to make us feel that he was confident in his abilities..
13. august 2026
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Besvarelse fra Liberty
Hi Idwal,
thank you for your feedback, its great to hear our engineer did a good job and was on time for you
kind regards
Wendy
He was very respectful and lovely…
He was very respectful and lovely person done a great job even tho it was hot testing the heaters x
12. august 2026
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Besvarelse fra Liberty
Hi Kathleen,
Wonderful news.
Thanks
Paul
Good service
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hello Bill,
Fantastic news.
Thanks
Paul
Professional service
Let down again after 1st appointment was cancelled ( same as the previous 2 years). Had text message yesterday stating new appointment today not really enough notice but managed to be here for it. The engineer was very friendly and professional he carried out the service and made no mess whatsoever.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi Gareth,
Sorry to hear the issues regarding 1st appointment.
Glad to hear the job is completed now.
Thanks
Paul
On time,polit and hes done good job…
On time,polit and hes done good job Thank you
12. august 2026
Uopfordret anmeldelse
Besvarelse fra Liberty
Hi Shahrbanoo,
Great news!
Thanks
Paul
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