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Liberty Anmeldelser 8.675

•
TrustScore 4.5 ud af 5

4,3

Ejendomsvedligeholdelse
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The two gas engineers you sent today were very professional would highly recommend the two of them couldn't do enough to help.and after they finished all clean up wouldn't think they had been here.

Bedømt til 5 ud af 5 stjerner

Neil was very efficient, friendly and turned up on time. Unfortunately due to the age of my apartment the job couldn't be completed but was no fault of Neil, he tried his best to sort it but the seals... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Really unhappy with the service. My boiler is still leaking, and somehow the whole heating system is now worse after the engineer came out. Honestly feels like nothing got fixed and more issues w... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Nathan the engineer was fantastic, he was very polite explained what he had done and most of all got the job done quickly. Unfortunately the same cant be said about the telephone staff, for the third... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Ejendomsvedligeholdelse

Skrevet af virksomheden

Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007

Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

9 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, very helpful engineer.
Great job 👏 Thanks

23. april 2026
Uopfordret anmeldelse
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Besvarelse fra Liberty

Hi Mike,

Glad to see we met your expectations.

Thanks

Paul

Bedømt til 1 ud af 5 stjerner

On Tuesday 21st April our boiler broke…

On Tuesday 21st April our boiler broke down leaving my wife and I (in our 70s and 80s) without hot water or heating. A Liberty engineer came to find it needed a part to fix it and he would send for the part that day and another engineer would come the following day to fix it. No one came. I phoned Liberty on Wednessay asking when our boiler would be fixed. I phoned twice and was cut off. I managed to speak to someone on my third attempt to phone and I was told they need to send away for a part and woult take 48 hours. I phoned Liberty this morning Friday 24th April in hope of asking when our boiler would get fixed. But after being on the phone for 15 minutes with nothing but sounds of music they cut me off. Bad service? Not just bad but disgusting. Nothing seems to be done. No one it seems is available to even answer the phones. Wake up Liberty, stop taking liberties with customers.

24. april 2026
Uopfordret anmeldelse
Liberty-logo

Besvarelse fra Liberty

Hello Mervyn,

I am very disappointed to hear that we have not met your expectations.

We would like to look into this further, If you’re happy to, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.

Regards

Paul

Bedømt til 5 ud af 5 stjerner

The engineer was very polite

The engineer was very polite. As the problem was in the outside rubbish area, I didn’t stay with him and I haven’t been there to check if the problem has been fixed.

23. april 2026
Uopfordret anmeldelse
Liberty-logo

Besvarelse fra Liberty

Hello,

Great to hear the engineer was polite.

Please let us know if you have anymore issues.

Thanks

Paul

Bedømt til 5 ud af 5 stjerner

Very friendly and professional

Very friendly and professional. Quickly found out what the problem was

21. april 2026
Uopfordret anmeldelse
Liberty-logo

Besvarelse fra Liberty

Hi Rachael,

Glad to see we met your expectations.

Thanks

Paul

Bedømt til 5 ud af 5 stjerner

Neil was very efficient

Neil was very efficient, friendly and turned up on time. Unfortunately due to the age of my apartment the job couldn't be completed but was no fault of Neil, he tried his best to sort it but the seals arnt made anymore for my doors.

21. april 2026
Uopfordret anmeldelse
Liberty-logo

Besvarelse fra Liberty

Hello Sarah,

Wonderful news.

If you would like an official compliment sent to Neil then please send a brief summary to Feedback@liberty-group.co.uk - Include your address.

Thanks

Paul

Bedømt til 5 ud af 5 stjerner

Great people

Very friendly they kept me informed of what they are doing. Cleared away all packaging.

21. april 2026
Uopfordret anmeldelse
Liberty-logo

Besvarelse fra Liberty

Hello Sonya,

Thanks for the review, Glad the visit went well.

Regards

Paul

Bedømt til 5 ud af 5 stjerner

Gas safety check.

The engineer was very polite, friendly and efficient. He also gave me some great advice.

20. april 2026
Uopfordret anmeldelse
Liberty-logo

Besvarelse fra Liberty

Hi Katherine,

Wonderful to hear the service went well.

Thanks

Paul

Bedømt til 5 ud af 5 stjerner

Knowledgeable

Lovely, friendly, knowledgeable chap. Thank you 😊

21. april 2026
Uopfordret anmeldelse
Liberty-logo

Besvarelse fra Liberty

Hi Penny,

That's great to hear.

Thanks

Paul

Bedømt til 5 ud af 5 stjerner

Electric repair

Came on time and was swift and efficient job completed

17. april 2026
Uopfordret anmeldelse
Liberty-logo

Besvarelse fra Liberty

Hi Robert,

I’m glad to hear that you had such a positive experience with our team. We work hard to provide a reliable and friendly service, so it’s great to know this came across. Thank you for sharing your feedback.

Regards,

Adrian

Bedømt til 5 ud af 5 stjerner

Friendly and fast.

The man that came was very quick and considerate. He put everything back where it was before he took it out. He was friendly and polite throughout the visit.

17. april 2026
Uopfordret anmeldelse
Liberty-logo

Besvarelse fra Liberty

Hi Rebecca,

That is great to hear.

Thanks

Paul

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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