Velar trouble free for twenty months. Called LR Assist for warning light. Dirk from Land Rover arrived at my home within 2 hours and diagnosed an issue which he immediately resolved. This is what I wo... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My 2019 L494 Range Rover Sport, despite having a FSH and being cared for, had a catastrophic V6 diesel engine crankshaft, failure having covered only 25000 miles. The engine had to be replaced. The... Se mere
Land Rover Defender delivered in March, it broke down with a complete failure having no power to drive, steer or break becoming a hazard in the middle of the road. Repaired by Land Rover Conwy... Se mere
Voiture en panne 48 heures après sa livraison pour défaut de boite , la garantie Land Rover ne veut pas prendre en charge cette panne et Land Rover Villeneuve d'Ascq encore moins car "personne n'est... Se mere
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Avoid.... like an epensive mistress, costs you a fortune and you know its bad for you
I bought a 2019 rrsport autobio, had it for two years , it was 4 yrs old when i bought it, nothing but trouble, spent more time in the garage than with me, confortable yes, looks the part yes but extreemly unreliable, fault lights on the dash constantly, my mechanic kept saying, oh thats just another sensor, brake fluid issues, had to get the rear diff seals changed (£££) ..... if only LR put as much effort, time and skill into its engines instead of its comfort featurers. I tradeded it in against a new Land Crusier, lost about 15k but the best decision ever!
Difetto Range Rover Sport NON RIPARABILE
Buongiorno, chiedo Vostra massima attenzione: UNA STRAGE SFIORATA PER 4 VOLTE A TREVISO:
JAGUAR LAND ROVER ALZA LE MANI MA CONTINUA A
IGNORARE IL PERICOLO!
Chiedo l'aiuto di tutti per far girare questa vergogna.
Chiedo l'intervento delle istituzioni e delle autorità per la sicurezza stradale.
Nel 2024 abbiamo acquistato un'auto premium nuova presso la concessionaria ufficiale @Nuova Sport Car- Land Rover di Palermo. Da quando ci siamo trasferiti a Treviso, la nostra vita e quella dei miei figlie e diventata un incubo a causa di un gravissimo difetto di fabbrica.
Da marzo a oggi, l'auto ha manifestato per QUATTRO VOLTE lo stesso identico GUASTO ELETTRICO IMPROVVISO.
L'ultima volta il motore e l'impianto si sono spenti completamente mentre ero in marcia nel mezzo della strada. Per puro miracolo e per la prontezza dei miei riflessi non è successa una strage che avrebbe coinvolto la mia famiglia e altri automobilisti.
Oggi mi sono recato presso l'officina ufficiale
Gidauto S.r.l. di Treviso (Villorba) per avere risposte. La verità è clamorosa: la rete ufficiale non sa come ripararla!
Hanno dovuto alzare le mani e aprire ufficialmente un
Ticket di Assistenza Tecnica urgente verso la casa madre in
Inghilterra (Ticket
N. TA 4174379).
L'auto è intrinsecamente pericolosa, un'auto-bomba su strada. Eppure, nonostante le diffide formali inviate via PEC a Jaguar Land Rover Italia e alla Nuova Sport
Car di Palermo per chiedere la risoluzione del contratto, il risultato è il SILENZIO ASSOLUTO. Ci ignorano. In più, come auto sostitutiva mi è stata data una Skoda utilitaria, totalmente non equivalente al servizio premium che ho lautamente pagato.
Non rimetterò mai più la mia famiglia su un'auto difettosa che rischia di ucciderci alla prossima curva.
Pretendo la restituzione dei miei soldi e la risoluzione immediata del contratto!
Chiedo massima condivisione prima che qualcuno si faccia male sul serio.
Extremely disappointing diplomatic sales and ownership experience
Summary: I ordered a Land Rover through the diplomatic sales programme, but the vehicle was left waiting inside a container at Greek customs/port for more than five months. After major stress, extra costs and my own efforts to prevent the vehicle from being sold through customs enforcement, I finally received it in February 2026. Then, at only 3,900 km, the nearly new car failed with a serious electrical fault. No replacement vehicle has been provided so far. Based on my experience, I cannot recommend this brand or this process.
I am serving in a NATO assignment abroad and purchased a Land Rover Discovery Sport PHEV through Land Rover Diplomatic / Capurro Diplomatic Sales.
I placed the order in May 2025 and was told that delivery would be around September 2025. I was advised that sending the car to Greece would make the process easier. Their website also gives the impression that customs clearance can be handled for diplomatic customers. However, the vehicle was left waiting inside a container at Greek customs/port for more than five months.
During this period, I repeatedly warned that something was wrong, but I did not feel that the matter was taken seriously enough. Eventually, I learned that the vehicle was at risk of entering a customs enforcement/sale process. I had to personally learn and follow customs procedures in a country where I do not speak the language or even read the alphabet, contact customs and port officials myself, and coordinate the process.
The port/storage charges reached approximately €28,000. Capurro paid this amount because they had previously accepted responsibility for port charges, and I appreciate that. However, this does not change the fact that the process was extremely stressful and damaging.
I finally received the car in February 2026. At only around 3,900 km, the car showed a red critical warning: “Stop safely. Electrical fault detected.” The authorised service diagnosed a DC converter fault. The part is not available locally and must be ordered from abroad. I am again without my vehicle, and no replacement vehicle has been provided so far.
There are also other quality issues: the front “V” badge fell off, the remote app works unreliably, and the keyless entry system is unstable. People have even jokingly asked me whether I bought the car from Temu, which says a lot about how disappointing the quality has felt.
Because of the long delivery delay, I had to buy another temporary car, as I had just started my assignment abroad and had no practical way to commute in Crete without a vehicle. After finally receiving my Land Rover, I sold that temporary car. Now, because my Land Rover may again be unavailable for a long time, I may have to buy another temporary vehicle.
Due to the delays, rental cars, buying and selling temporary cars, and now another long repair period, I have lost and continue to lose thousands of euros.
Based on my experience, I would strongly advise people to stay away from this brand and this process.
Landeover assist is the biggest load of…
Landeover sister is the biggest load of rubbish.
We broke down and rang 1930 hours. Waited until 22.10
Before a man with a breakdown truck arrived. No issue with the man looked at the car said it wasn’t driveable.
Okay so will you load it on and take us home will sort in the morning. NO SORRY Im nearly out of my hours you will have to get another tow truck and LEFT US you will need to ring again to LANDROVER assist. LAndrover the. Informs us it will 0500 in the morning as they are very busy!!!! I had two dogs with me and I’m 76 years old.can you not help. Only thing they.could do was get us a taxi and leave the car overnight and we had to get back to the car in the morning.ourselve. The Uber arrived nd he was not happy we had dogs so that just finished us off we arrived home at 12.30 in the morning. so my husband has gone up back to the car to await the two truck this morning. LANDROVER will,look at it probably next week now and could be up to 48 hrs for a courtesy car. So what do you do if you don’t have a second car . Poor poor service Landrover .Further update this must be a record after last night they are now later than promised today between 8 and 10 now delayed further so at least 15 hrs since initial call to LANDROVER.
My first Landrover / Defender
My first Landrover / Defender. The front seats are the most uncomfortable seats I’ve ever experienced, bar none. $100,000 for a luxury vehicle and the seats provide no comfort. The other issue is the fob. Who’s idea to eliminate the starting option on the fob. Pain in the ass idea. If your older don’t get one unless it has sidesteps. Trust me. I’m into 1.5 months and hating the front seats is making it very difficult to enjoy my vehicle.
Buyer beware
Since purchasing my Land Rover discovery in 2023 I have had nothing but issues- thankfully I bought the extended warranty. Some of the issues have been repeat or in the same system. The most recent was a dc converter failure which left me stranded and had to get a tow. They had my vehicle for two months and no loaner car available after repeated attempts so I had to get a rental car. I was told they will consider reimbursing me which after 3 months of trying to get reimbursed I pretty much hear silence from the Noah the service manager. I tried calling corporate after being directed from the local dealer and they tell me all reimbursements are approved at the local branch location- go figure- a vicious circle to keep the customer at bay.
I will never purchase another Range Rover- buyers beware!!
Beware of getting a courtesy car
Beware of getting a courtesy car, when your new Range Rover breaks down as the insurance they provide does not have separate windscreen cover. Got a crack in the screen on the courtesy car whilst driving on the motorway, as our new £130k Range Rover Sport has been in the dealer workshop for the last 5 weeks. What would have cost me £100 on my own policy, they want £1,000 from me. Range Rover customer service department not interested at all. Because of this short sighted outlook we are looking at our right to return the vehicle as outlined in the consumer rights act 2015.
Discovery 2016
Purtroppo mi vedo costretto a raccontare la mia esperienza in assoluto negativa. Discovery sport anno 2016, 152000 km sempre tagliandata in officina autorizzata, speso soldoni in tagliandi neanche fosse una Ferrari, ora catena rumorosa, turbina da sostituire, pistoni che fanno acqua da tutte le parti, preventivo di oltre 15000 euro e la casa madre mi abbuona circa 1700 euro. Ormai tutti sanno che quei motori sono da buttare e quando li abbiamo comprati a piu di 55000 euro e ti garantivano una affidabilità quasi eterna mentendo come pochi e ci hanno preso in giro. Noi utenti finali dobbiamo essere tutelati in qualche modo perché non e' possibile che questi la passino liscia. Poi ci si domanda come mai i cinesi invadono il mercato con successo. Questione di serietà. Daro' battaglia a tutti i costi attraverso tutti i canali possibili e poi la demolirlò perché non voglio più sentire parlare di macchine inglesi.
I only gave 1 star because there wasn't…
I only gave 1 star because there wasn't an option to put -5star. As bad customer service goes range rover Cambridge will take some beating. I have been trying to contact the all afternoon. Been on the phone, lets just say a long while a very long while. Hope they go into liquidation.
Esperienza molto negativa
Esperienza molto negativa – problemi alla frenata mai risolti
Ho acquistato due Range Rover Evoque presso la concessionaria Autoserenissima e purtroppo entrambe hanno presentato lo stesso problema.
Fin dai primi mesi ho riscontrato vibrazioni in frenata, con irregolarità simili a quelle che si verificano quando pastiglie o dischi sono usurati. Si tratta di un difetto importante, che incide direttamente sulla sicurezza.
Ho segnalato subito il problema:
sulla prima auto è stata controllata più volte, ma non è mai stato risolto
sulla seconda auto il difetto è stato riconosciuto ufficialmente al primo tagliando, con riscontro di problemi a pastiglie e dischi
Nonostante ciò, non è stato effettuato alcun intervento, perché nel frattempo l’auto risultava fuori garanzia dopo pochi mesi dall’acquisto.
Questa gestione è stata molto deludente, sia dal punto di vista tecnico che dell’assistenza al cliente.
Conclusione:
Sconsiglio fortemente sia la Range Rover Evoque per problemi di affidabilità, sia la concessionaria Autoserenissima per la gestione dell’assistenza.
Mai più Land Rover.
Service experience at JLR Cherry Orchard Lane
Have just had a service and MOT carried out at JLR at Cherry Orchard Lane Nr Rochford and the service l received was amazing, Jade really looked after me and always kept me updated on my car/cost and has continued to keep in touch with me ref to future advisory needs ref to my R/Rover, thankyou Jade and all the staff at Rochford JLR (Great job) and really enjoyed the homemade cakes with my coffee!
Trying to renew my annual subscription…
Trying to renew my annual subscription pack for remote access and tracker etc has been a complete nightmare.
The (obviously) outside agent they use is truly beyond belief in its disinterest.
Do they not appreciate that many of these functions are requirements for my insurance?
it is very bad
Onderboden en bij de concurrentie 7 jaar garantie en dubbel de overname
Vriendelijke verkoper maar na een overname bod van minder dan de helft van de boekwaarde van mijn huidige wagen toch maar elders gaan kijken mij vang je niet.
Range Rover issued a recall for…
Range Rover issued a recall for steering knuckle August of 25. It’s now June of 26. Still no remedy they claim recall isn’t live but shows on vin which makes the car unusable for my business. Contacted dealership and LRJ customer service. Just get no parts our bad we will let you know when we get some. They offer no goodwill. Dealership will take it in as a trade if you give it to them for next to nothing. How can you issue a recall can have no fix for it yet do nothing to help those out that are being affected by vehicle being out of service? Reading the reviews you may have be one of the worst companies i seen in some time. When your reputation catches up the name brand you have. I think you will be treating people much differently. Very dissatisfied and disappointed with everything Range Rover.
NEW CAR CANNOT BE RELEASED
The Range Rover Sport we ordered in January has been sitting at the dealership in Leeds since 21st May. We cannot take collection because delivery is embargoed because it needs a new semi conductor. As our car is sold this is incredibly frustrating as we can get an identical car from another dealer that does not need the part but we have paid the deposit. We are expecting a call from Vertu to advise whether our car can be given priority to have the part fitted.
I needed to call Land Rover Assist…
I needed to call Land Rover Assist today as my 2023 Defender had another fault code displayed and lost most of its power. Land Rover Assist arranged for technician to attend and thankfully it was a Land Rover technician and not the AA. Even though it was a Sunday afternoon he persisted with the issue and had the part in his van (turbo valve something or other) and finally fixed it. He arrived very quickly and resolved the issue A+ service from Land Rover Assist
Land Rover Assistance = waardeloos !!!
Land Rover poor customer service
My Discovery Sport is 18 months old and still under warrantee. 6 weeks ago the engine warning light came on. Land Rover Chester said it was safe to drive and l booked the car in for a diagnostic check to be conducted 2 weeks later. They identified a fault on an electronic component to do with the "exhaust management system" and the car required a complete electrical check and a replacement component. The car was booked in to have the work done on 27th May and they wanted the car for 3 days. I asked for a courtesy car but they said non were available but l could hire a car at £35 per day at my expense! On the 27th May l received an email (not a phone call) telling me they did not have the replacement component and l would have to re-arrange the date for the car to be brought into Land Rover ie : the earliest date being 11th June. I told them l was going to Spain and would not be back until 11th June and on the 12th June (based on the understanding the car would be fixed and fit to drive) l had already arranged to drive to London to look after my grandchildren for 1 week. They told me l should not drive the car any long distances. I told them the car is under warrantee, l cannot use the car as planned and they should give me a replacement courtesy car. They said it was not possible but only the manager could make that decision. They told me the manager would telephone me but unfortunately Land Rover Chester do not even have the common courtesy to telephone a valued customer and to date l have had no such telephone call or update. Also it is very difficult to contact a person of authority to make any decisions. The car is under warrantee but it appears Land Rover just do not care about their warrantee commitment or care about valued customers. They have effectively completely messed up my plans for driving to London, refuse to give me a replacement courtesy car, and basically they could not care less. To sum up Land Rover (Chester) have a really poor customer relations mindset and their after sales service is very bad. I have always driven Mercedes but l like the Discovery and l was thinking about buying a new Defender however considering my disppointingly poor experience with Land Rover, l now have serious reservations.
Cela peut être long mais merci à…
Cela peut être long mais merci à Quentin qui est conseiller de bien avancer avec les assurances et nous tenir au courant.
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