Land Rover Anmeldelser 

Had Land Rovers for 17 years but the “service” from Land Rover assist following a recent accident was dreadful - no use, no help - certainly didn’t feel like a valued customer.

We bought a Brand new 2024 Range Rover Autobiography. It's been in the shop 8 times (excluding services), for a total of 61 days - and counting. It's been in the shop now since 7/31, and they can't fix it....

Land Rover claims it's not a LEMON!

Buyer beware. Terrible company. Putting profits ahead of customer satisfaction.

Super big harrassement with complicity of instagram

Suite à une intervention sur mon véhicule range rover évoque avec une panne (perte de performance moteur) la conssetion Land rover Villeneuve d'Ascq n'a pû résoudre ce problème après 15 jours immobilisation et 12 heures intervention sur celui ci avec une facture de 2000,00€ sans résoudre ce problème.
Tout le baratin de cette conssetion "il faut poursuivre les recherches Mr" ça ce voit que c'est une conssetion PRENIUM,la relation client est très décevante manque de respect de c'est client.
Une Direction avec une très grande négligence.
Malheureusement le personnel en compati.
Très déçu ne recommande pas cette conssetion di LAND ROVER PRENIUM.
Mr Helle Fabrice.

My car was stolen in 2025, I recovered it and paid to have it repaired….. Land Rover sent me an invite for a security update. I arrived to the local garage who said the booking existed but there is no update avaliable. The garage gave me the phone number for ‘Client Care’ at Land Rover. Who promptly called me a liar and said it was a ‘bogus site’. They have since ignored every call and email. Clearly not when the garage has the booking on their system! I can still go on LR website now where it says ‘security update - doc’…… what a clown show, no wonder they get a bad reputation. The franchise garage was great (Bristol) so don’t want to bring them into this complaint.

They should be ashamed to over such a crap log in system!! Get kids off the street , they will know how to do it, unlike you Overpaid Morons
Rivals offer proper login , ie if it knows your phone number it easy and automatic

Discovery that I purchased is full of faults. Going to have to reject the car

Voiture en panne 48 heures après sa livraison pour défaut de boite , la garantie Land Rover ne veut pas prendre en charge cette panne et Land Rover Villeneuve d'Ascq encore moins car "personne n'est responsable "...!!!!
Eviter à tout prix ce concessionnaire qui n'est pas fiable et qui ne veut pas prendre ses responsabilités !! Son "accréditation " Land Rover devrait lui être retiré car en plus l'atelier ne semble pas fiable donc attention à vos révisions ...!!!

Land Rover España no reconoce los defectos de fabricación y se niegan a repararlos a pesar de haber evidencia de que el día que se fabricó el vehículo es de público conocimiento que hubo defectos de producción y salieron vehículos con el mismo defecto en el mismo turno de fabricación que fue ensamblado el mío

We have a 2024 Discovery Sport. Our first experience was buying it from Marshalls JLR in Cambridge. This was a bad experience. We had to threaten legal action to get them to fit a tow bar that we had paid for. The car has broken down twice this year. FIrst the alternator drive band broke, then a connection to the fuel pump came disconnected. Both manufacturing errors. The roadside assistance from Land Rover has been excellent. On both occasions a van turned up in hours. The first fault was fixed, but the fuel pump could not be sorted at the roadside. The roadside assistance guy did really well. First he advised us not to send the car to Marshalls in Cambridge because they are widely known to be useless and have a four month wait for repairs. He sent the car to Taylors Service Centre in Dunmow. They were excellent, diagnosed the fault and repaired it quickly. They lent us a good Evoque. Also the roadside guy arranged taxis to pick up our children, and get us to Dunmow. All this was done without charge.
The conclusion; Be very careful which Land Rover service centre you use. JLR Roadside assistance is excellent; this compensates to some extent for the fact that the cars are not very reliable.

My discovery sport 2026 drivers side window wouldn’t close,I rang JLR Roadside assistance at 11.40 I was told the technician would arrive at my house between 1-3 pm and would get a phone call 20 minutes before arrival, I received a text to confirm and select the link to track it but there wasn’t no link on the text?
I waited until 2.45 and rang them back and was told it would be 3.20pm
John the technician rang me he was on his way when he arrived he was very helpful and ran a calibration and fixed it in 20 minutes

Discovery sport de 2017 avec 171000km, toujours entretenu dans des concessions Land Rover, chaine de distribution cassée sur l'autoroute sans aucun signe avant coureur, casse du moteur, devis de réparation à 23000€...
Que dire de plus...

Well 120k on a new land rover defenda and it goes wrong
So I took out full service plan all the extra bits you could possibly have. It goes wrong and I wait 9 hours then some child turns up with a citron c1 and demands 500 deposit at which point I tell him to stick his car and mine has been road side and not getting collected for 26 hours I honestly thought go for a land rover with all the xtra and all the cover possible BUT when you brake down don’t expect the help you need
Your are promised calls that never happen and are lead up the garden path all day
Worst experience ever would have had better cover with rac than this lot of muppets
Don’t bother spending your money on a land rover or any of there added service packages or warranty coz when you need help you will not get it
It’s not my dealership that’s left me down it’s the land rover assist run by the AA so just remember that just as you have a very expensive car no one in the aa or land rover assist give a monkeys about you
`BETTER OFF BUYING ANYTHING OTHER THAN A LANDROVER DEFENDER landrover customer services are as awful as they come

Schandalige service en goedkoop 'oplapwerk' bij Land Rover Belux. Mijn frustratie over Jaguar Land Rover Belux is inmiddels gigantisch. Ik rijd al meer dan een jaar rond met een nieuw gekochte Range Rover Sport waarvan de koelventilatoren constant loeiden (een bekend accustress-symptoom bij dit merk). Dit bleek de voorbode van een defecte hoogspanningsbatterij. De wagen staat nu inmiddels al TWEE MAANDEN onbruikbaar in de garage. Mijn garage heeft een garantieaanvraag ingediend voor een volledig nieuw accupakket om mij snel en kwalitatief te helpen. De technische dienst van Land Rover weigert dit echter puur om geld te besparen. Ze dwingen de garage om de batterij open te maken en 3 losse cellen te vervangen. Dit zorgt voor weken extra levertijd uit de UK en een enorm risicovolle, complexe herstelling aan een auto van amper 1,5 jaar oud. Dit tast de restwaarde aan en is puur oplapwerk. De klantendienst (CRC) schuift de verantwoordelijkheid via een standaardmail af op de garage en weigert het dossier te escaleren. Absoluut geen premium service voor een wagen in deze prijsklasse. Denk twee keer na voor u hier een wagen koopt. G. Peeters.

Even the engineers at the head office refuse to acknowledge that the vehicle's software system may contain errors or encounter unforeseen issues that were not anticipated during development.
I am a software engineer and totally aware all software and firmware system might have some errors!!!!

My concern goes far beyond the damage to the vehicle. This is a serious safety issue. If a tailgate can unexpectedly open while the vehicle is in motion, how can I feel confident driving it? I no longer feel safe behind the wheel of this vehicle.

In my opinion, the dealership's handling of this matter was extremely disappointing. After three weeks, I received no meaningful investigation results or logical explanation—only repeated insistence that the vehicle had no malfunction. It appears that acknowledging a defect would also mean accepting responsibility for the repair costs which they told me is $1400.

Purchasing this Range Rover Sport is one of my biggest automotive regrets. I switched from BMW expecting a premium ownership experience, but instead I encountered poor customer service and a complete lack of accountability. Based on my personal experience, I cannot recommend Land Rover to anyone.

Dealership Manager Came to me and told me: "You did not bought the car from us so that is what we can do if you want take the car to dealership you bought and they made money on this car so they can help you more" !!!!

It was the oddest comment I received from a high-end car brand which I though I have service all across North America equali !!!!!

I stand behind every statement I have made here. Everything described above is true to the best of my knowledge, and I am willing to discuss my experience with anyone who has questions.

Fred Gharagozloo

LR Discovery Sport 2015, had the rear disc pads replaced, oil leak from rear axle, can't remember the technical term, leak from the gearbox very expensive to repair, needs particular oil and still messes up. Front suspension arms replaced, busch worn out, timing chain replaced, now oil leaking, can't use it. Waste of money and time. Crap parts, terrible build. Won't go near one again, spends more time in the garage then on the road.
Tata won't be able to fix these things, going the same way as other British makes. Watch out Aston Martin.

I bought a Vogie with 51,000 km at 58,000km the power steering rack failed its costing €4,500 for the part and Jaguar / Land Rover will do nothing Its embarassing how poor Land Rover and troublesome they are. Embarrassing

Visited Land Rover Conwy this morning, exceptional service and hospitality. Would highly recommend

Please stay away from this company , My experience was shocking I took the insurance out and they took the payments out for 3 months , I was left a message on phone to let me know my insurance had been cancelled , without no notice !!! It was good job I was at work , It left me having to get cover elsewhere.

I had a recall in for my Evoke 2011 for the steering bolts, it had the done & when retrieving the car it came up with a warning light of battery fault even though since I’ve had the car I’ve had no issues what so ever, I just thought it may of been low
One I got onto the motorway I’d noticed the tracking was way out,
I called them & explained
That said I could bring it back for them to correct & the reasons why they didn’t do it. Because they said they couldn’t due to some spaces on the wheels, which I thought was very contradictory.
But of the inconvenience of paying another £20 for another curiosity car,
The next day was weekend & came to start the car & all the dash came up like a Christmas tree problem & after probably & the car went into limp mode.
Waiting till Monday to call them they said they couldn’t due see to this matter but it would be a month later as they offered me the 17th of August. More livid at this point 🤬🤬🤬
Never again il deal with those
This was the Landrover in Nelson
Disgusting the way I was treated I think