Land Rover Anmeldelser 

2026 Defender 110 Dynamic. First time using LR’s roadside assistance and it worked well. Dead battery. Communication, efficiency and result made for a positive experience.

My Range Rover went into Lookers Chelmsford in February for repairs under warranty.I have been told waiting for parts. After looking into this further I found out the parts will not be available to be delivered before July 17 .
I’ve been offered no apologies or mention of compensation for the inconvenience. Been told the repairs are not charged . I still pay warranty tax insurance so find this response unacceptable

We have a Landrover Sport Hybrid from new. Cost £49000.00 bought to last us a good 10 years as we were retiring. 25000 on clock and the Hybrid Side has failed. We had an on off warning light and could not get to the garage until light was on. The a major failure happened on the way to Garage. To find the fault they had to do £3600.00 Repair to get it going to then look for problem which is going to cost another £4,800. BUT the light will still be on apparantely. We have beeb offered 38% off the bill for 1 st repair. Now asked for what would be offered for rest of repair. Light will still be on. We had our car serviced this year by RAC as they come out to us. This was a small service. Landrover are holding that against us. We are now both pensioners. This was going to be a car that our grown up daughters come out with us and their 2 dogs. My husband could go fishing. We have No car at the moment and feel desparate! It is out of warranty.

concession LAND ROVER Paris 16 A FUIR
Casse moteur à 24570 KM, aucune prise en charge.
Vandalise le véhicule (DESSINS SUR LE CUIR ET LE BOIS, rayure....)car le véhicule est resté 1 an chez eux dans l'attente de l'expertise. INADMISSIBLE

I purchased a Land Rover Defender P525 in Carpathian Grey Matte from Sytner Jaguar Land Rover Stockport and the experience since the sale has honestly been exhausting and hugely disappointing.

The vehicle was sold with defects to the wrap which the dealership agreed to rectify post-sale. After months of delays due to my own availability, the vehicle finally went in for the agreed remedial works, only for the dealership and their approved wrap provider to replace only selected panels using a completely different finish to the original vehicle.

The original wrap was a flat matte finish. The replacement panels are clearly satin and visibly different in person, leaving the vehicle mismatched across the side of the car. This is not subtle and completely changes the appearance of what is supposed to be a premium vehicle.

What makes this worse is that I raised concerns beforehand and made it clear that if the finish did not match, the whole vehicle would need to be wrapped properly. I was reassured it would be “fine”. It clearly is not. Even a representative from Topaz London confirmed the finish is different from the original Land Rover wrap and advised the vehicle realistically should have been fully wrapped.

Despite this, Sytner Stockport have now attempted to distance themselves from the issue and suggested I take it up directly with Topaz, despite the remedial works forming part of the original sales agreement with the dealership. The sales management team had the opportunity to resolve this properly based on customer satisfaction and failed to do so.

For a dealership representing Jaguar Land Rover and selling vehicles at this level, the lack of ownership, poor communication, and refusal to properly resolve an obviously unsatisfactory repair is honestly staggering.

I now have a premium vehicle with visibly mismatched body panels and absolutely no confidence left in either the dealership or the aftersales process.

Possiedo una Evoque acquistata a giugno 2024 con appena 35.000 km . Stamani dopo essere uscita di casa la macchina mi è andata in folle e si è spento il motore non funzionando più né servosterzo né i freni rischiando la vita . Menomale doveva essere il modello nuovo e non creare più problemi . Al più presto la venderò e tornerò a viaggiare con Mercedes .
Veronica Cardelli - Livorno

2 Range Rover Sports and each time I've been treated less than and its been a vehicle nightmare and major financial loss. 1st time the time and chain went at 63,000 miles and destroyed the engine, costing me over $30,000 on my full paid 2015 Sport in 2021. I always took my vehicle to the dealership in Willowgrove. 7x I complained about engine noise and was told everything is fine. 2 weeks after an inspection about the engine noise the time and chain went. I was told they could only credit me $7000 for a $35,000-$40,000 vehicle. I had a 100,000 5yr warranty they dont give any more. I was forced to get another range rover with the $7000 credit. I brought a 2019 with 20,000 miles certified, january 2023........ February 19, 2026, 2 weeks after my full yearly inspection the CVVL assemble goes. The vehicle is towed in and Land Roover refuse to give any assistance with paying for what they reported as $15,000 in repairs to get the vehicle running again. Non of these repairs were mentioned on the yearly report inspection 2 weeks prior. Dec I took it in for squeaking noise and O rings were replace. 2 weeks later I take it back in for the same squeaking noise. This time I was told 3 belts need to be replaced. I told them that those belts should have been replace the first time I reported the squeaking noise. I was charged for O ring leaks $1500.00. yearly inspection one tire, and inspection, about $800. 2 weeks later vehicle would start. I tried to buy an extended warrenty from Range Roover Willow Grove Nov-Jan bbut was quoted $6500.00 for a yearly warranty and it had to be paid for in full, not allowing for any monthly payments.I could afford that. It was like they didnt want to warranty their own vehicles. I brought a American Dream auto warranty in Nov. It only cost $200 a month for their premium package. Feb192026 vehicle stops working. Its the CVVL assembly value. its towed in. Range Rover refuse to give any customer financial assistance at all and American Dream Warranty makes Range Roover take the vehicle apart for the second inspection. American Dream Auto warranty concludes the problem(S) were pre-existing at the time of the sale. I Brought a pre certified vehicle jan.2023. Range Roover never gave a rental and is only interested in me paying $15,000 for repairs that were never mentioned 2 weeks b4 on the yearly inspection, for a vehicle that is now worth less than $25,000.00 I owe $35,000.00, monthly payments $1,200.00 and car rental Nissau Elantra $1,400.00 a month for 2 months. I now have to file complaints with Attorney General, DMV,BBB, and get a consumer protection lawyer. I cant afford to pay payments for a vehicle not working and I need to get to work. I am a school teacher in North Philly. Im in a city where criminals have more rights then law abidding citizens. Ive already beena victim more than once involving guns 2x and more. Range Roverof Willow Grove after 11 years, treated me like crap. American Dream Auto warranty arent worth it because they covered nothing and gave no help or suggestion about what to do next to get some justice or to be made whole.

My advice every time someone asked me for my advice about buying a Range Rover since Dec. 2022 to now, is don't buy this vehicle without a warranty and keep an extra $20,000 in the bank for repairs. Do your research because I found out the hard way that these vehicles are ranked as some of the worst none reliable vehicles ever made. I believe they rank in the top 5. I believe for all the times I took my vehicle in complaining, that they knew and choose to ignore problems to make more money and create more revenues by forcing people to inter into another contract.

I still like the look of the sport, but I dont true the manufacturer or the dealership in Willow Grove. Im praying my lawyer will get monetary compensation for all I have gone through.

Trying to get through on telephone constantly cut off or just keeps ringing! What a shower,not someone you would like to deal with!

Defender Dream Destroyed!
I had wanted to own a Defender since I was 8 years old. I was finally was able to purchase one, but it had complete engine failure, while I was driving on the highway; fortunately, no one was injured. My vehicle had less than 95,000kms and the cost to repair it is $16,837 (I have contacted Land Rover Canada, and this is with the discount, they have offered me). The P300 engine in my Defender is known to have timing chain issues that cause catastrophic engine failure, and Land Rover reported to me that the timing chain caused my engine failure. I have always had my vehicle serviced at the Dealership, where I purcashed it. However, Land Rover is unwilling to replace the engine. The current value of the vehicle is $41,000 (in perfect working order) so it is tough to justify a bill of $16,837. I encourage anyone who is interested in purchasing a Defender to do some research, as to the reliability of their engines (sadly I did not do this). If anyone else has had a similar problem (in Canada) please DM me, as I am working with a lawyer to start a Class Action Law Suit against Land Rover.

Mes garagistes habituels s'étant déclarés insuffisamment équipés pour assurer un remplacement de chaînes de distribution, j'ai donc sollicité diagnostique et devis de land rover . Pour le remplacement des chaînes de distribution , du filtre à particules diesel et un refixage du turbo 8150 euros TTC.
Mais ce n'est pas tout: obligation d'un entretien spécial 120 mois alors que ma voiture n'en a que 100 , que le dernier entretien remonte à moins de 10 mois et que je ne fais que 12000km par an. Prix de l'entretien: 4350 euros TTC!!!. Argument utilisé: non respect du protocole constructeur (garages indépendants) et responsabilité land rover engagée si non production de justificatifs d'entretien conformes.Quelles préconisations constructeur non respectées? : huile utilisée; flexible de frein.Or l'huile utilisée par mon garage indépendant s'avère après coup parfaitement homologuée par land rover,; elle n'a pas été reconnue comme telle par le Directeur. Un mensonge éhonté pour une vente forcée ? Comment qualifier de telles pratiques?

Der Range Rover Evoque enttäuscht komplett. Nach nur 6 Jahren löst sich der Klarlack auf den Kunststoffteilen – für ein „Premium“-Auto einfach nur schwach. Qualität passt überhaupt nicht zum Preis. Nicht empfehlenswert. Ich vergass, Kulanzatrag wurde abgelehnt!!!

I purchased a new velar 18 months ago the problems started almost immediately ie, the back doors dropped and wouldn't close properly then the windscreen washers wouldn't work then the dashboard lit up like a Christmas tree because there was something wrong with the Dpf then the drivers window stopped working now they have had the car since the 23rd of January with a leak in the roof which is causing the drivers footwell to fill up with water and there struggling to stop the leak. Its ridiculous I haven't had the car for over 3 months.
Jlr want nothing to do with me and my complaint and the just keep saying they are processing the case in the meantime im left without the car ive paid a lot of money for.
I've always ran volvo xc90's and wish a thousand times I had never bought the rubbish from landrover.
If anyone is considering buying a landrover give your head a wobble they are scrap

This service was straight up and reasonable. They figured out the problem that other services couldn’t and still got ripped off. Good professionals!

Land Rover Guildford worst experience of ever purchasing a vehicle

Mein New Defender wartet seit 5 Monaten auf ein Ersatzteil das nicht verfügbar ist. Neue Fahrzeuge werden jedoch ausgeliefert. Wie kann das sein? Alle machen sich auf China Fahrzeug lustig... es wird euch das Lachen vergehen und ich bin mir sicher, dass die Ersatzteilbeschaffung nicht so lange dauert. Wer ein zuverlässiges Fahrzeug sucht, ist mit LandRover nicht gut bedient. Die letzten Ersatzteile dauerten ebenfalls mehrere Monate, ist somit nicht das erste mal.

Mixed experience. I have a Land Rover Discovery. It is a great car, very comfortable and extremely capable. But...it has suffered from reliability issues. It often goes into limp mode because of a detected fault, and has actually left me stranded three times. If reliability can be resolved, these would be great cars.

Writing
I’m writing this review to share a very disappointing and stressful experience with Land Rover York after purchasing a Jaguar E-Pace.
We bought the car expecting a reliable vehicle from a reputable dealership, especially given the amount of money we paid. Unfortunately, just a couple of weeks after purchase, the car broke down at one of the worst possible times—when my wife had gone into labour. We were left with no choice but to take a taxi to the maternity ward. The vehicle was recovered, and we were told the issue had been addressed, including work on the DPF filter and EGR valve.
However, this was only the beginning. A couple of months later, the car broke down again and had to be recovered once more. Then, just two weeks after that, we were travelling from Newcastle to Manchester for an important medical appointment when the car broke down yet again. Land Rover Assistance advised my wife—who had only recently given birth—to take a taxi with a newborn baby, a car seat, a pram, and an ISOFIX base. This was clearly unrealistic and unsafe. After a long six-hour delay, we were eventually given a very poor-quality courtesy vehicle from Enterprise, by which point we had already missed our medical appointment.
Following yet another breakdown, Land Rover Assistance identified and documented a fault before sending the vehicle back to Land Rover York for repair. Despite this, the dealership has now refused to carry out the repair, stating that because the engine management light had been reset by Land Rover Assistance, they would not proceed.
We are now left with a car that is unreliable and, in our view, unsafe. This entire experience has caused significant stress at an already challenging time in our lives. We work hard for what we have and trusted that we were buying from a dealership that would stand behind its vehicles. Sadly, that has not been the case.
I would strongly urge others to think carefully before purchasing from Land Rover York based on our experience.
If you want, I can make this more aggressive, more formal (for a complaint letter), or tailor it for Google Reviews or Trustpilot.

If I could give a 0 star I would, Parks Aberdeen customer service is absolutely shocking. patronising, sarcastic and constantly talk over you when you're trying to explain. No one answers the phone, no replies, no updates. I had to call JLR uk to finally speak to someone.

Thought when they changed hands from peter Vardy to Parks it might change but its the exact same. now thinking about terminating deal and handing the car back.
This is the 2nd 1 star review I've left regarding this branch.

I didn’t have a good experience with them.

Bought a brand new defender from Wolverhampton startstone from Peter clifford and jordan marshall. Within 3 months of purchase the vehicle had a complete engine failure needed full engine replacement. The car taken away for repair for many months (almost 8). Meanwhile Peter clifford offered us a swap to a new car which was never full filled given the scuffle between their own team. We suffered throughout. We eventually collected the repaired car back after 8 months of repair/engine replacement , and upon collection the car had clear scratches of the drivers side door which were promptly reported to Peter clifford upon collection and he has not resolved anything. Then eventually all these issues were reported further to Mr Muhammed Yehya Khan from Land rover client care team, who offered 1000 gbp worth of goodies and resolution. Even that is never been issues so far and it is been almost 6 months since we were offered this. The scratch still remains.

Extremely poor quality and even worse customer service post a brand new purchase of a car which costs upwards of 90000 GBP.

Please steer away from these people and brand altogether. I have all the proofs of everything mentioned here.