Part of my order was canceled without notification, and I bought a set, expecting both to come together only to find out the day of delivery. It was no longer available. I was not made aware, and I wa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love it. Products are unique and quality is great 🥰.I have an issue with my address I contact costumers services by email and they fixed my issue. Efficient employees 🙌. Thanks you I really apprec... Se mere
Virksomheden har svaret
I own about 7 to 8 pairs of Kurt Geiger‘s heels, and they will continue to be some of my favorites to wear. The quality is always amazing and they are extremely comfortable. I can wear heels for a lon... Se mere
Virksomheden har svaret
Do not purchase any Kurt Geiger products online. I made a purchase and part of the order never arrived. After multiple telephone calls, emails and screenshot from FedEx indicating only 1 item was mail... Se mere
Virksomheden har svaret
3,5
Middel
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service is extremely slow
Customer service is extremely slow. I never received a confirmation email for my order. I seriously thought I was getting scammed until I received tracking email from fed ex.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Erin,
Thank you for your feedback.
We're sorry for the concern caused by not receiving your order confirmation email.
We can see that our Customer Service Team has recently provided your tracking details, and we hope this has helped reassure you that your order is on its way.
If you need any further assistance, please reply to the same email thread, and our team will be happy to help.
Kind regards,
Team Kurt Geiger
Order received in excellent condition…
Order received in excellent condition but shipping was slower than expected.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Terri,
Thank you for your review. We're pleased that your order reached you in perfect condition. We apologise that the shipping experience did not meet your expectations and appreciate your understanding. We hope to serve you again soon.
Kind regards,
Team Kurt Geiger
Besvarelse fra Kurt Geiger
Hi K smith,
Thank you for reaching out to us.
We're sorry to hear that you haven't received your order and apologise for any inconvenience caused. We've reached out to request a few details from you. Once we receive these, we'll review the matter with our Customer Service Team and arrange for them to contact you via email to provide further assistance.
Kind regards,
Team Kurt Geiger
As always outstanding quality just…
As always outstanding quality just beautiful like carrying a piece of art!
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi NATALIE,
Thank you so much for your wonderful 5-star review! 💛
We're thrilled to hear that you continue to love the quality and craftsmanship of our products. Knowing that our designs feel like "a piece of art" is the highest compliment, and we're delighted to be part of your everyday style.
Thank you for your continued support, and we look forward to bringing you more beautiful pieces in the future!
Regards,
Team Kurt Geiger
i ordered the wrongs ones was suppose…
i ordered the wrongs ones was suppose to be the all black ones & its kinda small i need an size 8
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Zmyriah,
Thank you for taking the time to share your feedback.
We're sorry to hear that the item you received wasn’t the right colour and that the fit wasn’t as expected. We understand how disappointing it can be when a purchase doesn’t meet your expectations.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
My “One of a Kind” bag arrived…
My “One of a Kind” bag arrived yesterday. I didn’t realize I would have to assemble it!🤪😁 It was a slight challenge (being 84 years young, my fingers don’t work so well on small screws anymore).
I LOVE my creation and can’t wait to carry it out and about. 👍👏😁
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Patricia,
Thank you so much for your wonderful 5-star review! 💛
We’re delighted to hear how much you love your “One of a Kind” bag and we absolutely love hearing how excited you are to carry your creation out and about! It’s fantastic to know that you enjoyed the experience of bringing it together, and we truly appreciate the care and patience you put into assembling it.
Your kind words and enthusiasm mean so much to us. We hope your beautiful bag brings you plenty of compliments and joy wherever you take it!
Regards,
Team Kurt Geiger
The shopping experience was great but…
The shopping experience was great but my order was delayed and I haven't yet received it.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Roochi,
Thank you for taking the time to share your feedback with us.
We’re pleased to hear that you had a positive shopping experience. We appreciate you sharing your comments and will continue working to provide the best possible service and experience for our customers.
Thank you again for your feedback and support.
Kind regards,
Team Kurt Geiger
No he recibido mi orden
No he recibido mi orden , muy mal trabajo de entrega , me llaman y me dicen que van hacer la entrega y no pasa , juegan con el cliente , una mala experiencia y soy un cliente de mucho tiempo con ustedes pero estoy muy decepcionado con esta entrega
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Reiner,
Thank you for taking the time to share your feedback with us. We are sorry to hear that you have not yet received your order and understand your concerns regarding the delivery experience.
To allow us to review your query further and provide the appropriate assistance, we kindly ask you to respond directly to the email we have sent you with the requested details.
Once we receive your response, our team will review the information and assist you further.
Kind regards,
Team Kurt Geiger
Everything was perfect
Everything was perfect, except there was no duster for my sandals.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Shadae,
Thank you for your 4-star review!
We're delighted to hear that everything else about your experience was perfect. We're sorry to learn that your sandals didn't include a dust bag, and we appreciate you bringing this to our attention.
Your feedback is valuable to us, and we'll be sure to share it with the relevant team. We hope to welcome you back again soon!
Regards,
Team Kurt Geiger
The shoes are amazing
The shoes are amazing. Great look, great quality and comfortable.
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Nicol,e
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you love your new shoes and that you're impressed with their look, quality, and comfort. That's exactly what we strive for with every pair.
Thank you for your support, and we look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
Besvarelse fra Kurt Geiger
Hi Mary,
We're sorry to hear that you haven't received your order and understand how disappointing this must be.
Could you please share the requested details with us? Once we have them, we'll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Besvarelse fra Kurt Geiger
Hi Kenya,
Thank you so much for your 5-star review!
We're delighted to hear that you're pleased with the quality, style, and value of your purchase. Providing beautifully designed products at great value is what we strive for.
We truly appreciate your support and look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
Besvarelse fra Kurt Geiger
Hello Donna,
Thank you for your feedback. We’re sorry to hear about the confusion with your confirmation email.
To allow us to investigate this further, please respond to the requested information from our customer service team, including any details about the email you received. Alternatively, you can contact our customer service team directly so we can review your order and confirm its status.
We appreciate you bringing this to our attention and will be happy to assist you further.
Kind regards,
Team Kurt Geiger
I love my new Kurt slides
I love my new Kurt slides !
My first pair and I have already purchase another style !!!
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Melanie,
Thank you for your wonderful feedback! We’re delighted to hear that you love your new Kurt Geiger slides and that they’ve made such a great first impression.
It’s fantastic to know you’ve already purchased another style! We truly appreciate your support and hope you enjoy your new additions. Thank you for choosing Kurt Geiger!
Kind regards,
Team Kurt Geiger
Never received any shipping information…
Never received any shipping information until I made a phone call requiring about it still have not received my first package. One of my items was out of stock I guess cause was told it was cancelled. Second bad experience so definitely last time I will order.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Judy,
Thank you for your feedback. We’re sorry to hear about your experience and understand the inconvenience caused by the lack of shipping updates and the cancellation of one of your items.
Your feedback has been shared with the relevant team for review, as we are always looking for ways to improve our customer experience and communication. We appreciate you taking the time to share your experience with us.
Kind regards,
Team Kurt Geiger
Besvarelse fra Kurt Geiger
Hello Christy,
Thank you for your feedback. We’re sorry to hear about this. Your comments have been shared with the relevant team for review as we continue to monitor and improve our delivery experience.
In the meantime, kindly reach out to our customer service team so we can review this for you. We appreciate you taking the time to bring this to our attention.
Kind regards,
Team Kurt Geiger
Beautiful!
Delivered quickly, absolutely in love with these sandals, more beautiful than the pictures!
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Lynn,
Thank you for your lovely feedback! We’re delighted to hear that your sandals arrived quickly and that you love them even more in person than in the pictures.
We truly appreciate your support and hope you enjoy wearing them. Thank you for choosing to shop with us!
Kind regards,
Team Kurt Geiger
I shopped such a pleasant experience I…
I shopped such a pleasant experience I got everything i wanted delivery was quick great prices exceptional quality I love Kurt summer sales and discounts o will forever be a Kurt Geiger fan
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Heidi,
Thank you for your wonderful feedback! We’re delighted to hear that you had such a pleasant shopping experience and found everything you were looking for. It’s fantastic to know you were pleased with the quick delivery, great prices, exceptional quality, and our summer sale.
We truly appreciate your loyalty and kind words. Thank you for being a Kurt Geiger fan, we look forward to welcoming you back again soon!
Kind regards,
Team Kurt Geiger
Great service and fast thank you 😊
Great service and fast thank you 😊
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Deb,
Thank you for your lovely feedback! We’re delighted to hear that you were happy with our service and the fast delivery. We truly appreciate your support and look forward to welcoming you back again soon!
Kind regards,
Team Kurt Geiger
i never received my order
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Laura,
Thank you for your feedback. We’re sorry to hear that you have not received your order.
To allow us to investigate this further, please respond to the requested information. Alternatively, you can contact our customer service team directly with your order details so we can review the delivery status and assist you further.
We appreciate you bringing this to our attention and look forward to resolving this for you.
Kind regards,
Team Kurt Geiger
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.