Part of my order was canceled without notification, and I bought a set, expecting both to come together only to find out the day of delivery. It was no longer available. I was not made aware, and I wa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love it. Products are unique and quality is great 🥰.I have an issue with my address I contact costumers services by email and they fixed my issue. Efficient employees 🙌. Thanks you I really apprec... Se mere
Virksomheden har svaret
I own about 7 to 8 pairs of Kurt Geiger‘s heels, and they will continue to be some of my favorites to wear. The quality is always amazing and they are extremely comfortable. I can wear heels for a lon... Se mere
Virksomheden har svaret
Do not purchase any Kurt Geiger products online. I made a purchase and part of the order never arrived. After multiple telephone calls, emails and screenshot from FedEx indicating only 1 item was mail... Se mere
Virksomheden har svaret
3,5
Middel
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My two youngest granddaughters (ages 13…
My two youngest granddaughters (ages 13 and 6) loves the micro bags.
20. september 2026
Uopfordret anmeldelse
Both foot wears were super cool just…
Both foot wears were super cool just exactly how it was described. Delivery was also prompt.
20. september 2026
Uopfordret anmeldelse
The KURT in the back Letters fell off…
The KURT in the back Letters fell off first week of wearing the shoes... I have one in pink and it didn't do that but my son shoes the letters came off
9. september 2026
Uopfordret anmeldelse
All time styling
I love my shoes and my bag. I got so many compliments. I had to get use to the heels, but thank Kurt for making cute eye catching block heels
12. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Jaiden,
Thank you so much for your lovely feedback! We’re thrilled to hear you’re loving your shoes and bag, and even better that they’ve been getting you so many compliments! We’re so glad our eye catching block heels have made an impression. Thank you for choosing Kurt Geiger, and we hope you continue to enjoy your fabulous new pieces!
Kind regards,
Team Kurt Geiger
I still haven't received my order
I still haven't received my order
20. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Pamela,
Thank you for your feedback. We’re sorry to hear that you still haven’t received your order and we understand your concern.
Please respond to the requested information from our Customer Service team, or reach out to our team directly, so they can look into this further and provide you with an update on your order.
Kind regards,
Team Kurt Geiger
Every other exception
Every other exception, good love the packing.well made thank you .
19. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello there,
Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with the quality and loved the packaging. We really appreciate your support and hope you enjoy your purchase!
Kind regards,
Team Kurt Geiger
I have not received my package
I have not received my package
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Demario,
Thank you for your feedback. We’re sorry to hear that you have not received your package. Tracking details would have been shared with you by email, so please check your inbox and junk or spam folder. If you’re still unable to locate the tracking information or need further assistance, please reach out to our Customer Care team so they can look into this further for you.
Kind regards,
Team Kurt Geiger
My order arrived on time but it was…
My order arrived on time but it was missing one bag I bought. It was a very unpleasant surprise for me. Because I really wanted that specific bag.
But the most frustrating part was that Kurt Geiger hasn’t notified me st all that my order shipped only partially. There were zero communication from seller on thus issue. More so the packing slip inside my package with three other Kurt items gad thus bag.
I had to call the customer service line to find out what happened. Representative told me that this bag I was missing in my order was out of stock. But when I was checking out my cart it was in stock and my card was charged for it. And I even got a confirmation email that my order was processed. This is very poor customer service and communication when order has issues. This was a disappointing online purchase experience with Kurt Geiger. But moreover, on Kurt website it still shows that the bag I never received in my order is in stock and available for purchase. Which apparently is not true because a Representative on the phone told me it is out of stock 100%.
12. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Victoria,
Thank you for sharing your feedback. We’re sorry to hear that one of the bags from your order was unavailable and that this was not clear when your order was processed. We understand that you had specifically wanted this particular bag and had expected it to arrive with the rest of your order.
Unfortunately, stock can run out while an order is being processed, even if an item was showing as available when the order was placed. We appreciate your comments regarding the website continuing to show the item as available, and our website will be updated accordingly.
We do also send automated notifications to advise customers when an item has been cancelled from an order. These emails can sometimes be affected if our emails are blocked or directed to a junk or spam folder. We’re sorry if this notification did not reach you and that you had to contact our Customer Service team to find out what had happened.
We have highlighted your feedback regarding the stock information, communication and packing slip to the relevant team for further review. We appreciate you taking the time to share your experience with us.
Kind regards,
Team Kurt Geiger
Neither pair of shoes has been…
Neither pair of shoes has been delivered as of 9/15/26. When can I expect?
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Karen,
Thank you for sharing your feedback. We’re sorry to hear that you have not yet received either pair of shoes. We understand that you would like an update on when you can expect your order to arrive.
Please respond to the requested information or reach out to our Customer Service team directly so they can look into this further and provide you with an update on your order.
Kind regards,
Team Kurt Geiger
Received my Southbank Tag sneakers and…
Received my Southbank Tag sneakers and they look and fit great. Can’t wait to wear them.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Consuella,
Thank you for your lovely feedback! We’re so glad to hear your Southbank Tag sneakers look great and fit perfectly. We hope you have an amazing time wearing them!
Kind regards,
Team Kurt Geiger
I placed my order 9/5/26
I placed my order 9/5/26. As of 9/15/26, I still don't have my order. It's suppose to be delivered, 9/17/26.
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Pamela,
We’re sorry to hear that you’re still waiting for your order. We understand how disappointing it can be when your order has not arrived yet, especially when you’re expecting it within a specific delivery timeframe.
Could you please share the requested details with us? Once we have them, we’ll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Very impressed to receive my gorgeous…
Very impressed to receive my gorgeous purse in less than one week.
12. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Carlene,
Thank you so much for your wonderful 5-star review! 💛
We’re delighted to hear that you’re loving your gorgeous purse and that it arrived in less than a week. We really appreciate your kind words and support!
Regards,
Team Kurt Geiger
Part of my order was canceled without…
Part of my order was canceled without notification, and I bought a set, expecting both to come together only to find out the day of delivery. It was no longer available. I was not made aware, and I was not offered another item. I had to call Customer Service and ask for the item.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Adrianna,
We’re very sorry to hear that part of your order was cancelled without prior notification. We understand how disappointing it must have been to receive your order and only then discover that the item you purchased as part of a set was no longer available.
We also apologise that you had to contact our Customer Service team yourself to enquire about the missing item. We appreciate you bringing this to our attention, and we’ll ensure your feedback is shared with the relevant team.
Regards,
Team Kurt Geiger
I enjoy shopping Kurt Geiger…
I enjoy shopping Kurt Geiger products…Online always have pretty good sales and enjoy the discount sales
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello there,
Thank you for your lovely feedback. We’re delighted to hear that you are making the most of our online sales and discounts. It’s always great to know that our offers help you discover pieces you love at a great price. We truly appreciate your support and look forward to welcoming you back again soon.
Kind regards,
Team Kurt Geiger
Love the quality products from Kurt…
Love the quality products from Kurt Geiger. Always something unique and fun to add to my wardrobe!
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Daina,
Thank you for your lovely feedback. We’re delighted to hear that you love the quality of our products and enjoy discovering unique and fun pieces to add to your wardrobe. We truly appreciate your support and look forward to bringing you more styles you’ll love!
Kind regards,
Team Kurt Geiger
This brand never lets me down
I own about 7 to 8 pairs of Kurt Geiger‘s heels, and they will continue to be some of my favorites to wear. The quality is always amazing and they are extremely comfortable. I can wear heels for a long time so a quality shoe is very important for comfort. This shoe looks extremely good on the foot, and I can’t wait to wear it with a fit.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Whitney,
Thank you for your wonderful feedback. We’re delighted to hear that your Kurt Geiger heels have become some of your favourite pairs and that you continue to love the quality and comfort. It’s lovely to know you can wear them for longer periods while still feeling comfortable, and we hope you have an amazing time styling your new pair!
Kind regards,
Team Kurt Geiger
I didn’t no see my micro bag shipped &…
I didn’t no see my micro bag shipped & I’m still waiting for the items to be delivered
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Keyzeca Munroe,
We’re sorry to hear that you’re still waiting for your order and understand how disappointing it must be not to have received your items yet.
Could you please share the requested details with us? Once we have them, we’ll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
I noticed that there was a coupon that…
I noticed that there was a coupon that I could have used for this order retroactive yesterday . I hope Kurt would be able to make adjustments . I think I have 7 days to make price adjustments .
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Bolanle,
Thank you for sharing your feedback. We understand your concern regarding the coupon and your request for a retroactive price adjustment.
Could you please share the requested details with us? Once we have them, we’ll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
I love the micro mini bags
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Denise,
Thank you for taking the time to share your feedback. We're thrilled to hear that you've found a style you love and that it has become a favourite in your collection.
Your support means a lot to us, and we're delighted that your experience with Kurt Geiger has been such a positive one. We look forward to helping you discover more pieces you'll love in the future.
Kind regards,
Team Kurt Geiger
❤️🔥this boot
❤️🔥this boot! It is as described! It feels good upon try on. Weather delayed shipping but no big deal because it’s still hot in Florida!
Thank you!
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Wanda,
Thank you for sharing your feedback. We're delighted to hear that your purchase met your expectations and made a great first impression.
We're also pleased to know that, despite the shipping delay, your overall experience remained a positive one and that your order was worth the wait.
Thank you for your support, and we hope you continue to enjoy your new boots.
Kind regards,
Team Kurt Geiger
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.