Part of my order was canceled without notification, and I bought a set, expecting both to come together only to find out the day of delivery. It was no longer available. I was not made aware, and I wa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love it. Products are unique and quality is great 🥰.I have an issue with my address I contact costumers services by email and they fixed my issue. Efficient employees 🙌. Thanks you I really apprec... Se mere
Virksomheden har svaret
I own about 7 to 8 pairs of Kurt Geiger‘s heels, and they will continue to be some of my favorites to wear. The quality is always amazing and they are extremely comfortable. I can wear heels for a lon... Se mere
Virksomheden har svaret
Do not purchase any Kurt Geiger products online. I made a purchase and part of the order never arrived. After multiple telephone calls, emails and screenshot from FedEx indicating only 1 item was mail... Se mere
Virksomheden har svaret
3,5
Middel
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience
Love my items from Kurt Geiger items are great exactly what the picture showed exactly what I expected. Very beautiful items and the shipping was spectacular and super fast which made the experience even better.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Shamere,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you love your new Kurt Geiger items and that they were exactly as pictured and met your expectations. It's also fantastic to know you were impressed with our fast shipping, making your shopping experience even better.
Thank you for your kind words and support. We look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
Packed good but my shoe that arrived…
Packed good but my shoe that arrived came and I can’t really fit them they flap my feet at the bck but the top part feels tight
26. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Aaliyah ,
Thank you for your 4-star review!
We're delighted to hear that your order arrived well packaged. We're sorry to learn that the fit of the shoes wasn't quite right, with the heel feeling loose while the front feels tight. We understand how disappointing that can be.
Could you please share the requested details with us? Once we have them, we'll review this with our Customer Service team and get back to you via email with an update.
Thank you for your feedback, and we hope to assist you further.
Regards,
Team Kurt Geiger
Purchased both a Bone and Black…
Purchased both a Bone and Black XXX-large Drench bags. Both are gorgeous. I wished that I could have had the same choices of Bone color wallets that were offered in black Drench, in fact there were no bone color Drench wallets. I had to purchase the only 1 bone color wallet that was offered. I accidentally ordered 2 of the bone color wallets. The Chelsea Ruffle tote bag, what can I say beautiful, beautiful, beautiful
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Victoria,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you love your XXX-Large Drench bags in both Bone and Black, and that your Chelsea Ruffle Tote has made such a fantastic impression! It's wonderful to know you're enjoying your purchases.
We also really appreciate your feedback regarding the availability of matching Bone Drench wallets. We'll be sure to share your comments with the relevant team, as customer feedback is invaluable in helping us shape future collections.
Thank you again for your kind words and continued support. We look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
The tote I ordered is beautiful
The tote I ordered is beautiful. It was packaged with great care.
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi CeCe,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you love your new tote and that it arrived beautifully packaged. We take great care in preparing every order, so it's wonderful to know that this made a positive impression.
Thank you for your kind words and support. We hope you enjoy your new tote, and we look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
The qualify of the shoes are great
The qualify of the shoes are great. The design is gorgeous
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Katherine,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you're so pleased with the quality of your shoes and that you love the design. It's fantastic to know your purchase has met your expectations.
Thank you for your kind words and support. We look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
I’ve bought multiple shoes from KG and…
I’ve bought multiple shoes from KG and always been a size 39. This pair of 39 is smaller than usual. They are much tighter. When I compare them to my other shoes you can see a significant difference in the size. The look of the shoe is gorgeous and high quality but I won’t be able to wear these with them being too small. I will definitely be thinking twice and concerned over size when buying shoes from KG in the future.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Maylene,
We're sorry to hear that the sizing of this pair was inconsistent with your previous Kurt Geiger purchases. We understand how disappointing it must be to receive a pair you love but are unable to wear because of the fit.
Could you please share the requested details with us? Once we have them, we'll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention, and for your valuable feedback regarding sizing consistency.
Regards,
Team Kurt Geiger
The 3 bags i ordered are fabulous.
The 3 bags i ordered are fabulous.. i also ordered 3 gift boxes for storage and closet aesthetics... one of the $ 10 boxes was used for shipping and it was heavily damaged. No way should the kg gift box be used for cross-country packaging unless its free.
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Angela,
Thank you for your 4-star review! 💛
We're delighted to hear that you love the three bags you ordered. It's wonderful to know they've met your expectations.
We're sorry to hear that one of the gift boxes arrived damaged after being used for shipping. We appreciate you bringing this to our attention and understand your comments regarding the packaging. We'll be sure to share your feedback with the relevant team for review.
Thank you again for your support, and we hope to welcome you back again soon!
Regards,
Team Kurt Geiger
I love all the bags I have received so…
I love all the bags I have received so far. So colorful so beautiful makes me quiet happy.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hello Christina,
Thank you for taking the time to share your wonderful feedback with us.
We're delighted to hear that you've been enjoying your purchases and that they've brought you so much joy. Your continued support means a great deal to us, and we're grateful that you chose to share your experience.
We look forward to welcoming you back again soon.
Kind regards,
Team Kurt Geiger
I’m missing shoes
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
HI Mariah,
Thank you for your review.
We're very sorry to hear that you are missing your shoes and understand how disappointing this must be.
Having reviewed your case, we can see that our Customer Service team has already been in contact with you via email and advised that the item was unfortunately cancelled due to being out of stock. We appreciate that this is not the outcome you were hoping for, and we sincerely apologise for the disappointment caused.
The team has also provided details regarding your refund. If you have any further questions or require additional assistance, please reply to the same email thread, and the team will be happy to help.
Regards,
Team Kurt Geiger
Delivery service was on time.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Lahoma,
We're glad to hear your order arrived on time. Thank you for choosing Kurt Geiger, and we hope you love your purchase.
Kind regards,
Team Kurt Geiger
Quick responses
Quick responses. Their website has better prices than stores. Very satisfied with the quality.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Anna,
Thank you for your wonderful review! 😊 We're delighted to hear you were pleased with our quick service, found great value online, and are satisfied with the quality of your purchase.
We really appreciate your support and hope you continue to enjoy your item. We look forward to welcoming you back again soon!
Kind regards,
Team Kurt Geiger
Ya han cancelado mi pedido 2 veces
Ya han cancelado mi pedido 2 veces
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Oly,
Thank you for your feedback. I'm sorry to hear your order has been cancelled twice, and I understand how disappointing and upsetting that must be.
Order cancellations can occasionally occur due to stock unavailability, particularly during busy periods. We appreciate your patience and apologise for the inconvenience caused.
Regards,
Team Kurt Geiger
I am so pleased with my items because…
I am so pleased with my items because they are beautiful and on SALE‼️
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Kimberley,
We're so pleased to hear you're loving your new purchases! ✨ There's nothing better than finding something beautiful at a great sale price. Thank you for sharing your experience with us.
Kind regards,
Team Kurt Geiger
My experience was great and I love all…
My experience was great and I love all my products I have gotten. My shoes & bags are beautiful. And I get compliments when I wear them too.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Davida,
Thank you for sharing your experience with us! ⭐
We're thrilled to hear that you're loving your Kurt Geiger shoes and bags. There's no better compliment than hearing that our customers feel confident and receive compliments when wearing them!
We appreciate your support and hope you continue to enjoy your beautiful collection.
Kind regards,
Team Kurt Geiger
Awesome purchase
I ordered black sandals and they feel good and fit perfect. They match my all black bag!!
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Mellody,
Thank you for sharing your feedback! ⭐
We're so pleased to hear that you're happy with your black sandals and that the fit is just right. Hearing that they complement your black bag perfectly makes it even better!
Enjoy your new purchase, and thank you for choosing Kurt Geiger.
Kind regards,
Team Kurt Geiger
I haven’t received my order yet
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Lashae,
Thank you for reaching out to us. We’re really sorry to hear that you haven’t received your order yet, and we completely understand how upsetting this must be. To help us look into this for you, could you please provide a few details requested? Once we have this information, we’ll review it with our Customer Service team, and they will get back to you via email as quickly as possible. Thank you for your patience while we work to resolve this.
Regards,
Team Kurt Geiger
Make more Big Size 12 for the Big woman
Love me some Kurt Geiger. But I just wished you guys will make more size 12 for the women like myself will be able to buys more shoes and boots AND ESPECIALLY SANDALS when I WEAR A SIZE 11 But because sandals run small I have to go up a size 12 and they always sell out fast. Please make more size 12 Thanks you have a Blessed Evening.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Sharon,
Thank you so much for your wonderful 5-star review! 💛
We’re delighted to hear how much you love Kurt Geiger and appreciate your continued support. We also truly value your feedback regarding our extended sizing, especially for sandals and boots. We understand how important it is to have more availability in your preferred size, and we’ll be sure to share your comments with the relevant team for consideration.
Thank you again for taking the time to share your feedback. We hope to welcome you back soon and bring you more styles you love!
Regards,
Team Kurt Geiger
I absolutely love so many of your…
I absolutely love so many of your items! I always fine myself falling in love with something whenever I browse the Kurt Geiger website.
One challenge I've noticed, though, is product availability, especially for sale items. They seem to sell out incredibly fast, and sometimes an item appears to be available one moment and then disappears the next. I completely understand that your products are in high demand, which is a testament to how popular they are.
I've made several purchases over the past two and a half years, and as a loyal customer, I would love to see enhanced rewards or loyalty perks for those of us who consistently support the brand. Offering more exclusive benefits, discounts, or rewards would not only show appreciation for returning customers but would also encourage us to continue purchasing even more of your amazing products.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Nichola,
Thank you for your wonderful review and for being such a loyal customer! ⭐
We're delighted to hear how much you love our products. Thank you as well for your feedback on product availability and customer rewards.
If you're based in the US, we'd love to invite you to join our Kurt Cares loyalty programme, where you can earn points on qualifying purchases and unlock exclusive rewards and benefits. For more information, please visit our Website Help Centre and search for "Kurt Cares."
Thank you again for your continued support, and we hope you find many more favourites in the future!
Regards,
Team Kurt Geiger
my order has not arrived yet and i…
my order has not arrived yet and i still don’t have a delivery date, so i’m not sure why it’s asking me to leave a review?
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kurt Geiger
Hi Mareyah,
We’re sorry to hear that you haven’t received your order yet and understand how frustrating it must be not to have a delivery date available.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Besvarelse fra Kurt Geiger
Hi Rebeca
Thank you so much for your lovely 5-star review! 💛
We're delighted to hear that you love your new purse and that it’s already receiving compliments. It’s wonderful to know our designs are making a stylish impression.
Thank you for your support, and we hope your new purse continues to bring you lots of joy!
Regards,
Team Kurt Geiger
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.