I posted about a damaged watering can and hadn’t heard anything just an automated response.So I posted a one star review. An hour later I received an email confirming a replacement was being sent . I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
K&S have a great reputation and fully deserve it. My most recent experience was a claim under a guarantee. They were transparent, asked the right questions and responded when full situation was known.... Se mere
Virksomheden har svaret
Exactly the tool I needed to cut back the climbing roses. The box was smaller than I expected but the pruner was the right length and weight for me with it's obvious robustness.
My garden fork was replaced FoC under guarantee, however when the fork arrived it was the wrong size. I emailed asking what was the best course of action to resolve this but unfortunately still out... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Kent & Stowe, we believe that exceptional garden tools can create extraordinary things. Our commitment to extraordinary design is evident in every product we create, ensuring that each tool performs brilliantly but is also a beautiful addition to your garden shed. Inspired by the timeless beauty and craftsmanship of British gardening heritage, our tools are designed to meet the needs of today’s gardeners while honouring the expertise of generations past. Each Kent & Stowe tool is crafted with precision, using superior materials to ensure durability, comfort, and performance. From hand-forged stainless steel spades to ergonomically designed secateurs our range of tools are thoughtfully created to make gardening a pleasure. We take pride in our commitment to sustainability and our dedication to supporting gardeners of all skill levels. With Kent & Stowe, you’ll find tools that are not just practical, but a joy to use. With the right tools, extraordinary things are possible.
Kontaktoplysninger
4,5
Fremragende
362 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service
Customer service were responsive and polite. Dealt with my product query efficiently. I'm hoping the quality of my new tools are as good as the service!
12. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad our customer service team could assist you efficiently! We're confident our tools will meet your expectations for quality.
Thank you for your kind words!
The K&S Team
Brilliant gardening equipment, long delivery times
Brilliant gardening equipment - cannot fault the quality (and beauty). Unfortunately very long wait on delivery times!
19. marts 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy you love our gardening equipment's quality and beauty! We sincerely regret the delivery delay you experienced.
Thanks,
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad we could help you quickly. Thank you for your positive feedback!
Thanks,
The K&S Team
Delivered on time
Delivered on time.
Strong and sturdy.
Will make our lives a lot easier, less mending and struggling to get up.
18. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy to hear our product arrived on time and is sturdy. We're glad it will make your lives easier!
Thanks,
The K&S Team
It was an easy transaction and very…
It was an easy transaction and very swift response/delivery. Excellent quality products!
19. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad you had an easy transaction and swift delivery! We appreciate your kind words about our product quality. Thank you for your feedback.
Thanks,
The K&S Team
Excellent products and service
Very impressed with the set of garden tools I purchased for my young grandson. The design, size and weight are perfect for small hands and the quality outstanding. Well packaged and speedy delivery.
10. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so glad to hear you are impressed with the garden tools for your grandson! It's wonderful that the design, size, and quality are perfect.
We appreciate your kind words about the packaging and delivery.
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad you enjoyed your experience. Thank you for your positive feedback!
Thanks,
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad you enjoyed your experience. We appreciate your positive feedback.
Thanks,
The K&S Team
The gardening tools were great but…
The gardening tools were great but their delivery service was not
14. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're glad you liked the tools. We are sorry the delivery was not great and are working to improve it.
Thanks,
The K&S Team
Excellent service
10. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
Thank you for your kind feedback, we’re so pleased to hear you had a great experience.
We’ll be sure to share your comments with the team, and we really appreciate you taking the time to leave a review.
Thanks,
The K&S Team
Easy ordering online.
Easy ordering online.
Quick delivery.
Long handled shears we’re great.
Sturdy and well made.
6. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy you found the online ordering easy and the delivery quick! We're glad our shears are great and well-made.
Thank you for your kind words!
The K&S Team
High quality goods and recycled…
High quality goods and recycled packaging... Well done!
10. maj 2026
Besvarelse fra Kent & Stowe
Hello
Thank you for taking the time to leave a review!
We're so glad you appreciate our goods and recycled packaging!
Thank you for your kind words.
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
Thank you for your kind feedback, we’re so pleased to hear you had a great experience with our customer service team.
We’ll be sure to share your comments with the team, and we really appreciate you taking the time to leave a review.
Thanks,
The K&S Team
Bought lawn edging iron thinking it was going to be good!
Bought lawn edging iron thinking it was bound to be good, I'm not sure why are all lawn edging device won't actually cut into my lawn without an enormous amount of effort, my old one, bought at a boot sale was brilliant, but eventually had to replace, now am looking for another one which will be more effective than this poorly designed Kent and Stowe edging iron, my other garden tools seem fine though.
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
Please accept out apologies that you have encountered this issue with one of our Edging Irons.
All of our tools come with a guarantee, ranging from 5 - 20 years, depending on the tool. If any manufacturing faults appear during this time frame, we will look into replacing the item.
Can we please ask that you contact our customer service team with some images of the tool along with your full postal address so that we can look into this for you.
customerservice@kentandstowe.com
Thanks,
The K&s Team
Great product but delivery was…
Great product but delivery was dreadful…delivery took 13 days!!
15. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are truly sorry for the extended delivery time you experienced.
We can see that your order was despatched within 24hours of ordered and we would expect delivery to take place within 48 hours of this point. Your feedback will be passed to our courier team.
Thanks,
The K&S Team
Quality Control
I was impressed with the helpful and calm response to my issue. I had a quality control problem with a broken handle. The responder dealt with the issue with technical understanding. I asked if i could procure a replacement handle but after some back and forth emailing but was pleasantly surprised , once i had sent photos of the item to be offered a replacement in turn. So all good.
8. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so pleased to hear about your positive experience with our team and the resolution of your quality control issue.
Thank you for your kind words!
The K&S Team
Wonderful Customer Service and TOP…
Wonderful Customer Service and TOP quality product. It's not worth wasting time with other stuff - just buy one of these!
14. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so happy to hear you love our product and service! Thank you for your wonderful feedback and recommendation.
Thanks,
The K&S Team
Top quality item
This was a birthday present for my gardener son. He was very pleased and impressed to receive such a top quality item.
7. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad to hear your son loved his birthday present and found it to be of top quality! Thank you for sharing this wonderful feedback.
Thanks,
The K&S Team
Not a good time to ask since my last…
Not a good time to ask since my last order has not arrived and no indication as to when it will. If there is no response soon then the there will ultimately be a serious negative review.
10. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We have looked into this for you and can see your order was delivered Tuesday 12th May.
Please can I ask that you reach out to our customer service team if there has been an issue with this delivery so that we can look into this further.
customerservice@kentandstowe.com
Thanks,
The K&S Team
Every part of the process from pre to…
Every part of the process from pre to actual purchase was easy to arrange delivery was quick and was tracked correctly
13. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so happy to hear your purchase and delivery experience was easy and efficient.
Thank you for your wonderful feedback!
The K&S Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.