The quality of the garden hose cannot be criticised. It is the instruction leaflet to help users to assemble it which is confusing …..the print is not only too small, but does not make it clear how t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful regarding the broken handle of my border spade. Vouchers were issued to purchase a replacement (had to add some towards it to cover postage costs and to get like for like) Express deliver... Se mere
Virksomheden har svaret
I contacted Kent and Stowe as my manual aerator was about to break where the haft is fixed to the metal head. They very kindly issued a voucher to enable a replacement to be ordered from the we... Se mere
Virksomheden har svaret
I purchased an aerator with vouchers provided by your company after the one I had broke.Excellent customer services and a mark of a great company that you replaced the item free of charge.J am get gra... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Kent & Stowe, we believe that exceptional garden tools can create extraordinary things. Our commitment to extraordinary design is evident in every product we create, ensuring that each tool performs brilliantly but is also a beautiful addition to your garden shed. Inspired by the timeless beauty and craftsmanship of British gardening heritage, our tools are designed to meet the needs of today’s gardeners while honouring the expertise of generations past. Each Kent & Stowe tool is crafted with precision, using superior materials to ensure durability, comfort, and performance. From hand-forged stainless steel spades to ergonomically designed secateurs our range of tools are thoughtfully created to make gardening a pleasure. We take pride in our commitment to sustainability and our dedication to supporting gardeners of all skill levels. With Kent & Stowe, you’ll find tools that are not just practical, but a joy to use. With the right tools, extraordinary things are possible.
Kontaktoplysninger
4,3
Fremragende
193 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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The quality of the garden hose cannot…
The quality of the garden hose cannot be criticised.
It is the instruction leaflet to help users to assemble it which is confusing …..the print is not only too small, but does not make it clear how to assemble the three different connectors. I needed to get a technician to assist me . Martin SLIJPER.
26. april 2026
We have never received our order and…
We have never received our order and Kent & Stowe have not even contact us! Total waste of time and I want my money back!!
24. april 2026
I contacted customer service due to the…
I contacted customer service due to the base of my watering can being blown therefore it won’t stand up. I have purchased many tools from Kent & Stow previously and not had a problem but based on the quality of the watering can and the poor level of customer service I rate this company 1 star. No where does it mention the watering can only has a 13 month guarantee and more importantly I’m not sure which gardener expects to purchase a watering can annually. Very disappointing, needless to say I won’t he purchasing anymore tools
8. maj 2026
Uopfordret anmeldelse
Items were exactly what I needed
Items were exactly what I needed.
Well packaged.
Great delivery.
Like Kent&Stowe tools.
24. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Garden rake Happy with service and product look…
Happy with service and product look forward to using it in autumn.
16. april 2026
Besvarelse fra Kent & Stowe
Hello,
We're happy to hear that you are pleased with our service and product. We appreciate your feedback and hope you enjoy using it!
Thanks,
The K&S Team
Stainless steel blade snapped
Sadly, within the first week of using it, the lower blade snapped off the stainless steel.
Had been using it to edge grass and the front of the house, and unfortunately snapped off at the lower base.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're very sorry to hear that the blade broke so soon after you began using it.
Please can I ask that you contact our customer care team at customerservice@kentandstowe.com with this information along with images of your tool and we will happily resolve this for you.
Thanks,
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
We're happy to hear that you had a great experience with our company and tools! Thank you for your positive feedback and for choosing us.
Thanks,
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
Thank you for your lovely review. We’re delighted to hear you’re so pleased with your Stainless Steel Digging Fork and that you value its quality build.
We really appreciate you taking the time to share your feedback.
Thanks,
The K&S Team
Great service and prompt replies to my…
Great service and prompt replies to my emails. Thank you.
21. april 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are happy to hear that you received great service and prompt email replies. Thank you for your positive feedback; we appreciate it.
Thanks,
The K&S Team
Great product ,simple robst,classic…
Great product ,simple robst,classic design,no plastic ( even packaging was plastic free!
21. april 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're happy to hear that you find our Metal Hose Reel Set great, robust, and with a classic design.
We appreciate your recognition of our plastic-free packaging!
Thanks,
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
We're happy to hear that you had such a positive experience with our advice and service. Thank you for your valuable feedback!
Thanks,
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
Thank you for your lovely review. We’re delighted to hear you found our service friendly and efficient.
We’ll be sure to share your kind feedback with our Customer Service team.
Thanks,
The K&S Team
Excellent customer service
Excellent customer service. Problem resolved without any drama. Many thanks
14. april 2026
Besvarelse fra Kent & Stowe
Hello,
We're happy to hear that our customer service was excellent and that we resolved your issue smoothly. Thank you for your positive feedback!
Thanks,
The K&S Team
Twin pack of Secateurs
Fantastic set of secateurs, they arrived very quickly and the quality of the products from Kent & Stowe is superb. Very satisfied with my purchase.
16. april 2026
Besvarelse fra Kent & Stowe
Hello,
We're happy to hear that you're very satisfied with your new Kent & Stowe secateurs and their quality!
We appreciate you taking the time to share your positive experience.
Thanks,
The K&S Team
Broken spade replaced promptly
Broken spade replaced promptly at no cost, despite not being able to produce original guarantee registration - a level of customer service one rarely encounters.
16. april 2026
Besvarelse fra Kent & Stowe
Hello,
We're happy to hear that we could resolve the issue with your spade promptly. It's great to know you were satisfied with our customer service. Thank you for your positive feedback!
Thanks,
The K&S Team
This K&S Spade broke in half in less than two months
I have used various garden spades during my 70 years, but I've never had one break on me. I've heard of shafts breaking which is natural, but this Kent and Stowe one broke where the blade and the metal shaft meet. There was fluid inside which I think contributed to the metal fatigue. I had only bought the Spade a month or two beforehand. Certainly there are signs of the metal rusting. I was only removing tree roots, a job I've done hundreds of times before.
I contacted K&S and the kindly agreed to replace the Spade but only by them sending me vouchers and I having to buy it through their website.
To date I have had no further contact and no vouchers. They have either forgotten despite me reminding them or they had no intention of replacing the Spade.
I feel my only course of action is to report them to Trading Standards and to go through the small claims court as its a matter of principle!!
As of today 29/04/2026 I have received vouchers for a new spade - watch this space!!!
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave your review.
Please accept our sincere apologies for the delay in arranging your voucher, and we appreciate you updating your review once this had been received.
We can see that a replacement spade has now been ordered and is currently with the courier, so it should be with you shortly.
If there is anything further we can assist you with, please don’t hesitate to get in touch.
Thanks,
The K&S Team
Replacement fork
The fork I had purchased in Edinburgh last year bent when I was digging, I contacted Kent & Stowe and after providing proof of purchase they sent me vouchers for a replacement via email so was able to reorder the same fork. Very happy with the service provided. Thank you. Helen
14. april 2026
Besvarelse fra Kent & Stowe
Hello,
We're happy to hear that we could resolve the issue with your fork. It's great to know that you were able to get a replacement and are pleased with our service. Thank you for your positive feedback!
Thanks,
The K&S Team
Customer service was very good in…
Customer service was very good in replacing the broken spade. The lady was polite & professional though out .
16. marts 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for your review.
We're happy to hear that our customer service was able to assist with the replacement. We appreciate your positive feedback regarding the polite and professional service you received.
Thanks,
The K&S Team
Great quality aerator
Great quality product....price pretty good too. Speed of delivery could have been better ( around) 9 or 10 days I think..
3. april 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave your review. We’re really pleased to hear you’re happy with the quality and value of the product.
We’re sorry to hear the delivery did not meet your expectations on this occasion. Your order was despatched within our usual 2–4 working day timeframe, however we appreciate that the overall delivery experience is just as important.
Thank you for your feedback, which we will share with our delivery partners.
Thanks,
The K&S Team
Thank you for your help and support
14. april 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for your kind review. We’re really pleased we were able to support you following the issue with your digging fork and provide a suitable resolution.
We truly appreciate you taking the time to share your feedback.
Thanks,
The K&S Team
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