I posted about a damaged watering can and hadn’t heard anything just an automated response.So I posted a one star review. An hour later I received an email confirming a replacement was being sent . I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
K&S have a great reputation and fully deserve it. My most recent experience was a claim under a guarantee. They were transparent, asked the right questions and responded when full situation was known.... Se mere
Virksomheden har svaret
Exactly the tool I needed to cut back the climbing roses. The box was smaller than I expected but the pruner was the right length and weight for me with it's obvious robustness.
My garden fork was replaced FoC under guarantee, however when the fork arrived it was the wrong size. I emailed asking what was the best course of action to resolve this but unfortunately still out... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Kent & Stowe, we believe that exceptional garden tools can create extraordinary things. Our commitment to extraordinary design is evident in every product we create, ensuring that each tool performs brilliantly but is also a beautiful addition to your garden shed. Inspired by the timeless beauty and craftsmanship of British gardening heritage, our tools are designed to meet the needs of today’s gardeners while honouring the expertise of generations past. Each Kent & Stowe tool is crafted with precision, using superior materials to ensure durability, comfort, and performance. From hand-forged stainless steel spades to ergonomically designed secateurs our range of tools are thoughtfully created to make gardening a pleasure. We take pride in our commitment to sustainability and our dedication to supporting gardeners of all skill levels. With Kent & Stowe, you’ll find tools that are not just practical, but a joy to use. With the right tools, extraordinary things are possible.
Kontaktoplysninger
4,5
Fremragende
362 anmeldelser
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Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad you had a great experience with our watering can and quick delivery!
Thanks,
The K&S Team
Excellent service and quality product
Efficient order system and receipt of product. Hose quality appears excellent, very easy to handle and looks great.
Shame has no 90' coupling fitting to reel.
1. juni 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad to hear you're pleased with the hose quality and our efficient service! We appreciate your feedback regarding the 90-degree coupling fitting. We will certainly consider this for future improvements.
Thanks,
The K&S Team
Purchased there sure cut
Purchased there sure cut, adjustable height lawn edging shears. The top of the shears handles are so flimsy and flexible, each time you open the blades wide and make the cut. Your fingers get caught between the top of the handles, due to the handles crossing over. I guess it's my own fault for buying cheap Chinese product.
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We’re sorry to hear about your experience with the Kent & Stowe SureCut Adjustable Lawn Edging Shears. This certainly isn’t the level of quality or comfort we expect from our products, and we appreciate you taking the time to share your feedback.
The issue you’ve described with the handles sounds unusual, and we’d really like to look into this further for you. Please contact our team directly at customerservice@kentandstowe.com so we can review this in more detail and help resolve the issue.
Thanks,
The K&S Team
Was the packaging appropriate?
I was quite disappointed when Evri, the carrier, failed on two deliveries. The third attempt was successful, but the driver alerted no one at the delivery address. The product is superb but the packaging was barely adequate. No wonder Evri returned two deliveries because the packaging was damaged and the product inside might have been damaged. We are talking here about a garden fork which rattled about in a far-too-large cardboard box.
Great product, very poor packaging. Think it through K&S. Hope this helps.
22. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to share your feedback.
We’re really pleased to hear that you’re happy with the quality of the product itself, but we’re sorry to learn that your delivery experience didn’t meet expectations. We completely understand how frustrating multiple delivery attempts and packaging concerns can be.
Your comments about the packaging are especially valuable, and we will make sure this is shared with the relevant teams for review. We are also sorry to hear about the issues experienced with the courier, as this is not the experience we aim to deliver.
Thank you again for your feedback, it really does help us improve.
Thanks,
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so glad we could help. Thank you for your kind words!
Thanks,
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave a review.
We're glad ordering was easy and you enjoyed our product.
Thanks,
The K&S Team
Fantastic customer service!
Unfortunately my Kent & Stowe spade fell apart on the welding line. I know it’s less than 4 years old and I couldn’t find my receipt. I called Kent & Stowe customer service who were brilliant. I emailed in pictures of the spade, its dimensions and the fault which they acknowledged straight away and then followed up with a second email with £45 of evouchers to enable me to replace the spade from their online shop. This is excellent customer service and it’s a brand I will remain loyal too and continue to buy into. I certainly recommend this brand!
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra Kent & Stowe
Hello,
Thank you for leaving us a review.
We are so pleased to hear that our customer service team was able to assist you effectively. Your loyalty means a great deal to us, and we appreciate your recommendation. We are always here to help.
Thanks,
The K&S Team
The Rolls Royce of hose reels
27. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
“The Rolls Royce of hose reels” - we couldn’t ask for better feedback. We’re delighted you’re so pleased with the quality and performance.
Thanks,
The K&S Team
Prompt delivery
Prompt delivery. It would have been 5 stars except for the fact that a hanging loop was missing. I emailed customer services but have received a reply.
19. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We’re pleased to hear you were happy with the prompt delivery, but we’re sorry for any disappointment regarding the missing hanging loop.
We’ve checked our system and haven’t been able to locate your previous email, so we’re sorry if this wasn’t responded to as expected.
Just to clarify, our long-handled tools are not supplied with a hanging loop. However, many of them are designed with a hole at the top of the handle, allowing you to add your own cord or loop for convenient storage if you wish.
If there’s anything further we can help with, please do feel free to contact us, we’d be happy to assist.
Thanks,
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad you had a positive experience with our support team. We appreciate your kind words!
Thanks,
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time for leaving us a review.
We're glad you appreciate the product quality and secure packaging.
Thank you for your feedback!
The K&S Team
Fast and efficient
18. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so please you found our service fast and efficient.
Thanks,
The K&S Team
Fantastic customer service!
18. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so pleased our customer service team were able to assist you. We will share your feedback with them.
Thanks,
The K&S Team
Long Lasting Products from K&S
This is our second direct purchase from Kent and Stowe. We love the metal spray gun as we do the metal fittings for the hose. It is so much improved from the ‘yellow’ equivalents. It is engineered to last and has so many convenient features. Very happy customer.
25. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so pleased to hear how much you appreciate the quality and features of your Kent and Stowe spray gun and hose fittings.
Thank you for sharing your positive experience with us!
The K&S Team
Excellent customer service
Previous delivery lost by Evri. Kent and Stowe were so helpful, efficient and promptly rectified the situation. I am most grateful. Thank you.
18. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad we could help resolve the delivery issue efficiently. Your gratitude means a lot to us.
Thank you for your kind words,
The K&S Team
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time toe leave us a review.
We appreciate your positive feedback on our products and website.
Thanks,
The K&S Team
Lack of clear instructions made the…
Lack of clear instructions made the assembly more difficult than it should have been. Once assembled it is excellent - a beautiful and efficient hose.
18. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review. We appreciate your feedback on the assembly instructions.
We're delighted you find the hose excellent and beautiful once assembled. We'll review our instructions for clarity.
Thanks,
The K&S Team
Excellent product
Excellent product - exactly what I was looking for. Competitive price and speedy delivery.
18. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We are so glad you found exactly what you needed! We appreciate your kind words about our pricing and delivery.
Thanks,
The K&S Team
Customer service and a quality product
Such friendly help . Nothing too much trouble. I wish all customer service was as helpful . Thanks again
14. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad to hear you had such a positive experience with our team. We truly appreciate your kind words!
Thanks,
The K&S Team
Dutch hoe and a shovel.
Bought a Dutch hoe and a shovel,hoe is good quality made from stainless steel and a nice thick handle,the shovel looks ok although the blade doesn't look as heavy duty as my inherited 70 year old shovel which this is replacing,but I'm sure it will see me out.
12. maj 2026
Besvarelse fra Kent & Stowe
Hello,
Thank you for taking the time to leave us a review.
We're so glad to hear you're pleased with the Dutch hoe's quality! We appreciate you choosing our products and hope the shovel serves you well for many years to come.
Thank you for your positive feedback!
The K&S Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.