Jtexpress Anmeldelser 

My shipment reference JTE400039142321 , my shipment already arrived in Qatar dated 14th August 2025 and 15th August 2025 delivery couriers took my shipment for delivery but till today I didn't received shipment, every day new person asking location after nothing, I wondering every evening they are putting reason customer not available. I'm trying to call customer services numbers but no one responding,I felt so bad and unprofessional. I recommended please avoid such useless company. Thanks

The delivery guy called me around 10:40pm for delivery asking me to send him the location on WhatsApp which I don't use. I told him that I don't use it, and I used normal SMS messages in all previous deliveries without any issue.

He called the company and told him that it is accepted BUT he needs a photo of my identity card (SSN and DoB will be exposed) which was never asked before in all previous deliveries.

I shared the address through WhatsApp and over an hour has passed and he didn't read the address and never answered if he will do the delivery today or not.

WhatsApp is for family and friends not for random people. I care about privacy so I don't use it. Also, asking to take a photo of the Identity Card is no way accepted and should be a RED flag.

I want jt express to replace my metal detector taken by your courier rider who just resigned from his job .hmmm must have a guilty conscience. I'm going to visit your Toledo depot to sort this out .I want my detector replaced .as I've paid for it allready .cu soon .

The worst courier service existing in the world!!! One star is too much for rating them. There is no way you can reach them to enquire about a package, phone number not connected, free toll not working, no replies on my WhatsApp messages. Their courier agents delivering my package failed to deliver once, another courier agent assigned for delivery but not responding to messages or calls. I’m still waiting for my package after 3 days from its arrival to their premises. A total disgrace, I do not understand how people can trust this company. I am expecting to receive my package in the worst condition due to the extreme heat here in Dubai. Shame on you J&T…

I am extremely dissatisfied with the level of service received, particularly the discourteous behavior exhibited by the delivery staff.

One of the worst shipping companies in the world. I contacted customer service to link my website with their company to ship my products through them. The response was that I would be contacted on my phone number, but no one called me back. When I contacted them to get the order number that was forwarded to the sales department to contact me, the customer service employee closed the conversation with me and I did not receive any information. Disrespectful, rude, and unprofessional. A completely unprofessional company.
Dear customer, stay away from this failed company. Don't waste your time and effort.

من أسوء شركات الشحن بالعالم تم التواصل مع خدمة العملاء لربط موقعي على النت مع شركاتهم ليتم شحن منتجاتي من خلالهم, تم الرد سوف سيتم التواصل معي علي رقم تليفوني و لم يتصل بي أحد و عندما تواصلت معهم للحصول علي رقم الطلب الذي تم رفعه إلي قسم المبيعات حتي يتم التواصل معي قام موظف خدمة العملاء بغلق المحادثة معي و لم أحصل علي أي إفادة، قل احترام، قلة ذوق، عدم مهنية شركة غير مهنيا بالمرة.
عزيز العميل أبتعد عن هذه الشركة الفاشلة لا تخسر وقتك و جهدك.

I am waiting for my courier from last one week, when I am available on the same place delivery person not coming. Then I am telling deliver to my accommodation after 5 o clock, he is telling too much rush. If you want to die of blood pressure or heart attack please go for j&t otherwise no need to select. My parcel no. Is Sj01-Sj001-028. If anyone from J&t help me, I will appreciate

I have only good experience with J&T Express in Riyadh. This is one of the courier services that actually really shows up when they send you a message in the morning that they will deliver during the day.

1. They are taking 2 days after the parcel reached to their local facilities.
2. Their customer care executive/s is/are rude and bad people trying to play with you.

It takes 2 days to deliver a parcel from one emirate to another. Do not use their service if you need an urgent next-day delivery.