Jtexpress Anmeldelser 

Barang dipenyok...meskipun sudah kasih 2 stiker fragile, bubbles wrap, dus keceng, rapi. Dan tulis vas juga. T.a.i company. Barang ada insuransi juga tapi gak mau urusin atau ganti rugi....suruh tungu tungu dan tungu. Go hell lah J&T express...km tunggu di sana aja.

They have the worst delivery staff I've ever dealt with, they're disrespectful to customers, it feels like im dealing with street criminals.

I had an extremely poor experience with this delivery company. I waited five days for my parcel, and each day the driver incorrectly marked the address as “incorrect,” despite it being a well-known 5-star hotel with the full and correct address provided.
Customer service was no help at all. When I called and selected the English option, communication was very difficult, and on two occasions the call was abruptly disconnected by the operator.
I allowed more than enough time for delivery, yet they still failed to deliver my parcel. Overall, the service was completely unacceptable, and I would not recommend this company.

Those people are running a scam, my order disappeared and they are unreachable it’s been 2 weeks. Currently making a legal claim against them with my lawyer

Worst experience ever. And this is not the first one. Each time 2-3 days delay is normal for this courier company but this time my order has not been delivered for almost 2 weeks. I followed up multiple times with the customer service and they keep making false promises that parcel will be delivered tomorrow we have rescheduled it for you and your complaint has been raised to supervisor so quick action will be taken but nothing has been done so far. The drivers dont contact me and update the failed delivery system by saying that customer didnt respond or customer requested reschedule which is 100% a lie. Because no one has contacted me from j&t to request location or anything so far to attempt and make a delivery. They dont even deserve 1 star rating. I hope companies stop using this courier service and end customers misery.

J&T Express is the worst delivery service I have experienced in the UAE.
My name is Musa and my orders number is : 300397138295
They made me lose my time with false delivery updates and misleading information. The customer service is very poor, unprofessional, and extremely difficult to reach. When you finally contact them, there is no clear solution or accountability.

This experience was frustrating and disappointing. I do not recommend this delivery company at all. Platforms should seriously reconsider using J&T Express if they care about customer satisfaction.

Disaster experience . the deli

The worst courier ever!! My package was delayed for 5 day!!! They keep rescheduling it without checking with me. They don’t take responsibility of any delays but just rescheduling only without any reason!! Called them many times and everyone is lying it will be delivered but nothing till 24th December!!!! The worst courier company ever!!!

I had returned items,filed a returned request a week ago and driver never pick it up or called,their contact numbers are out of service,no one answers what's up and one is there to reach,worst company for delivery

This is worst company i ever touch in uae as mone order i make always under problem courier s never answering and if answering never under polite they dont care u hurry or no . i wish habe rate 0 even this is too Mich for them.but good thing in al qouz station they have one very polite man amir sohail only one he is adecvated on this company

Poor
Pathetic

I just want to ask didn’t see like that company for delivery first off all mention mobile no no one answer and I didn’t reach them in any where like WhatsApp or call and when delivery boy came even he didn’t call when I m trying to call he is not answering even didn’t answer on WhatsApp is that company even local company r not doing like sache a rubbish things please don’t deal with that company at any cost

I have shipment from Shein with the j&t express team for 2 days and no body contacted me I tried to call them and I raised ticket but no follow up at all, and delivery team posted on the tracking details that they couldn't deliver it due to unreachable contact number! Just big liars! Really shame on you j&t express

Made an order from Temu that arrived the next day. J&T had one job - just deliver the item to the customer. Not only did they get that part wrong, but the driver assigned to deliver my parcel was obviously deluded or not in his right state of mind. First, he whatsapps me to ask me for my location. I give it to him along with clear instructions (i literally took a pictures and used red tonmark exactly where to go). Then he asks again. I give it to him again. Then he shows up 6 hours later and says im outside - come pick up your package. I come outside and the guy just stands there onnhis phone. I say "hello? My package?" Je stands some more looking at his phone and says wait. I literally waited for 5 minutes while this guy scrolled through his feeds. I was so taken aback that I was like "yo!! My package!" This guy tjen jumps back into his van, reverses (tires skidding) and speeds away not even stopping for the speedbump while I stood by baffled. I called customer service and asked if someone else will be delivering my package and they assured me that someone would redeliver the package tomorrow. Of course, nobody showed up. I checked the status of my delivery online and it provided the number of the delivery man. I called him to ask if he would be coming by today and he asked me to send him my location. I did - yet another no show. So I called customer service and my call was received by someone who could barely speak two words of English. I asked where my order is, read out my tracking number to her several times over, and all she said was "today". I asked her to clarify if she meant i would be receiving my package today and she repeated "todayy". Well, today has come and gone and still no package. What a nightmare!

Your services it to much bad and your staff also bad experience with the client

J&T express Qatar
difficulties communicating with customer service over the phone no one answered or deadline numbers.
Drivers do not answer calls or messages after setting a delivery date, which causes the customer to be confused or sometimes they leave the package in front of the door over the street , The shipment was poorly packaged.

I bought online and they use JT express. I rang up merchant and they experdite asap in system early morning day 1. Then I called jt express and they said will pick up from merchant on that day 1 too. Day 2 system showed still didnt pick up and I called early morning and they said the same will pick up on that day too. But day 3 system still showed no pick up and i called and they replied the same. I only received a week later when they promised delivery 2 to 5 business day although they claimed 6 days work. The reception also not very polite.

Worst delivery company ever. Never have a not encounter an issue. Every single time. Custumer service is horrible as well. Disgusting company.

Poor Service,Bad Delivery. They just leave your order outside the door without informing or calling you. They will just message that it was signed for even no one receive it. Customer Service is not helpful as well. This is the 2nd time. I did not comment before. But this time its very upsetting