Shrewsbury Store - Went into the store with a problem with a camera that had been repaired by Jessops. Despite being very busy, Michael looked into the matter very calmly, and called the service... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... Se mere
First thing, the used products price is usually heavly discounted, the other camera shopping site like mpb, wex sell the used camera for higher prices based on the market, I bought fujifilm X-E4 which... Se mere
The assistant went the extra mile in identifying suitable cameras for myself and my wife. One wasn't in stock at the shop and expected that I would have to order it online but when she found out they... Se mere
Virksomhedsoplysninger
Om Jessops
Skrevet af virksomheden
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesKontaktoplysninger
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Storbritannien
- cs@jessops.com
- www.jessops.com
4,6
Fremragende
14 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff were able to show me exactly…
The staff were able to show me exactly what I needed
16. februar 2026
Besvarelse fra Jessops
Dear Hilary,
Thanks so much for your feedback, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Dpd is not a good courier
Dpd is not a good courier. They didn't even try to get near my doorstep and told me there was nobody at home. Packaging was good.
10. februar 2026
Besvarelse fra Jessops
Dear Yeochan,
Thank you for your feedback.
We do sincerely apologise for any inconvenience caused however we are very glad to see that although the delivery was unsuccessful on 09/02, the following day on 10/02, your package was delivered.
Kind regards,
The Jessops Customer Service Team
Besvarelse fra Jessops
Dear Anna,
Thanks so much for sharing your feedback - our Jessops Sheffield Meadowhall team will really appreciate your kind words!
Kind regards,
The Jessops Customer Service Team
Binoculars are realy good.excellant…
Binoculars are realy good.excellant price and excellent delivery.ordered Saturday arrived Monday and free delivery.
9. februar 2026
Besvarelse fra Jessops
Dear Neil,
Thank you for your feedback and support! We really appreciate it.
Kind regards,
The Jessops Customer Service Team
Returning needs to be like amazon!
I really like Jessops and deliberately bought from you instead of amazon. Unfortunately, I needed to return the item as it was too small and had to deal with the hassle of paying for a return and insuring etc. Amazon is so easy as if you need to return the goods you just click and it issues you with a label and you are good to go. Customer services were a bit nonchalant about this, making the return easier would help even if a cost is necessary.
9. februar 2026
Besvarelse fra Jessops
Dear John,
Thanks so much for your feedback - we really appreciate you sharing your thoughts. We are always looking for opportunities to improve our customer's experience so we really value your comments as it is incredibly important within that process.
Kind regards,
The Jessops Customer Service Team
A great buying experience.
Met a great assistant Joanne T. She made purchasing a pair of binoculars so easy. We went back and purchased a new camera and lens. Her technical knowledge was a great help in making the right decision to buy these products. She was happy to spend time talking me through the questions I had and making great suggestions as to the best product for me. A great purchasing experience.
13. februar 2026
Besvarelse fra Jessops
Dear Alfreton,
Thank you for your feedback.
We are thrilled to hear Joanne and our Jessops Sheffield Meadowhall team made your experience such a positive one.
We hope you're enjoying your new Nikon binoculars!
Kind regards,
The Jessops Customer Service Team
I have entrusted my late mother’s 3m…
I have entrusted my late mother’s 3m slides for copying to memory stick. I have to say they were coped and returned to me within one month with exemplary service from Joe and Lauren and the team who did the copying. I have yet to check the memory stick and two copies but I am sure they will be fine and contain the 568 images that needed to be scanned and copied.
26. januar 2026
Besvarelse fra Jessops
Dear Janet,
Thank you for your feedback.
We’re delighted to hear that you were pleased with the turnaround time and the service you received from Joe, Lauren, and the rest of our Jessops York team. We'll be sure to pass your lovely comments on.
Kind regards,
The Jessops Customer Service Team
Really nice store
Really nice store. Staff really knowledgeable and friendly. Good stock.
13. februar 2026
Besvarelse fra Jessops
Dear Steven,
Thanks so much for your feedback, we're so pleased you enjoyed your experience with our Jessops York team!
Kind regards,
The Jessops Customer Service Team
Pete went above and way beyond to help…
Pete went above and way beyond to help me sort out my business with Sony. Dealing with emails and passwords with incredible patience. I felt I had gone back in time with such personal and caring service!
If I was Pete's employer I would definitely give him a rise in salary!
What a real gentleman and example to other staff members.
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Dear Jim,
Thank you for your feedback - we really appreciate you sharing your experience.
We're delighted to hear you enjoyed 5* service at our Jessops Kingston store and we'll be sure to pass on your incredibly kind words to Pete!
Kind regards,
The Jessops Customer Service Team
CENTON 10x25 compact
CENTON 10x25 compact. Delivered quickly and product is just what I wanted for a budget pair of binoculars to use when fishing!
12. februar 2026
Besvarelse fra Jessops
Dear Carl,
Thank you for your feedback. We're so pleased you enjoyed your Jessops experience!
Kind regards,
The Jessops Customer Service Team
Sensor cleaning was quick and effective…
Sensor cleaning was quick and effective
Very good job
7. februar 2026
Besvarelse fra Jessops
Dear Matthew,
Thanks so much for sharing your experience - we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Besvarelse fra Jessops
Dear Audrey,
Thank you for your feedback, we really appreciate your kind words and support!
Kind regards,
The Jessops Customer Service Team
Very good service when cashing in on my…
Very good service when cashing in on my camera equipment. Only issue was I had to chase to arrange collection via email after a few days of doing quote, as the selection of collection day on he website form didn’t seem to trigger anything for the collection. But once arranged all very swiftly handled.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Dear Simon,
Thank you for your feedback.
We do apologise for any inconvenience caused - at the time our trade-in team were experiencing a huge influx of trade-ins which caused some minor delays however we're delighted to hear you found the rest of our process efficient once you got in touch.
Kind regards,
The Jessops Customer Service Team
The Jessops team was very helpful with…
The Jessops team was very helpful with trading in my equipment. The evaluation came back with a great price, and communication throughout the process was smooth and clear. Overall, a really positive experience.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Hello,
Thanks so much for sharing your feedback - we're absolutely thrilled you enjoyed your Jessops customer experience and we look forward to helping you again in the future.
Kind regards,
The Jessops Customer Service Team
Expert advice and brilliant service!
I recently part exchanged some camera gear in store in the Shrewsbury store. I’d been looking to change my gear for some time and had visited the store several times and Sam was incredibly helpful with showing me different cameras and offering useful advice. During the part exchange process Max was also really helpful and I felt that he valued me as a customer. It was a pleasure to be able to discuss everything with a team of people in store rather than online. I really appreciate all their efforts and I love my new gear.
28. januar 2026
Besvarelse fra Jessops
Dear Edward,
Thank you for your feedback.
We really appreciate your kind words and we'll be sure to pass them onto Sam, Max and the Jessops Shrewsbury team.
We hope you're enjoying your new Fuji X-T5!
Kind regards,
The Jessops Customer Service Team
Very fast delivery and reasonable price
Very easy to order and good price with fast delivery
9. februar 2026
Besvarelse fra Jessops
Dear David,
Thanks so much for your feedback - we really value your support!
Kind regards,
The Jessops Customer Service Team
Really helpful staff.
2. februar 2026
Besvarelse fra Jessops
Dear Sarah,
Thank you for your feedback, we're so pleased our Jessops Kingston team were so helpful! We will be sure to pass on your lovely comment to the team who will really appreciate it.
Kind regards,
The Jessops Customer Service Team
Nikon Z50II
Your website lied when it indicated the camera kit I wanted was in store. I had to buy from your web site. A member of the shop staff gave me a demonstration of the camera. DPD's email said 9/2 but delivered 7/2. Well, that was a surprise!
Four stars for having to buy on line.
5. februar 2026
Good service but unnecessary and expensive packaging
Good service ordering and swift delivery from Jessops.
However, the item was a flat package about the size of a small greetings card that would easily have been posted cheaply and gone through a letterbox. Instead it was in an unnecessary large box delivered by DPD costing £4.49 with no option for safe place and left out in the weather. Fortunately fine just at that time! Ridiculous.
4. februar 2026
Besvarelse fra Jessops
Dear Chris,
Thank you for your feedback.
Your feedback is vital for us as we are always looking to optimise our customer experience so we really appreciate you sharing.
Our pin delivery service is set up to ensure our orders are delivered in the most secure and safe way possible to safeguard our customer's parcels. We appreciate this may seem less relevant for your particular value of package however we specialise in high value cameras and technology therefore ensuring every delivery is delivered securely is very important to us. I am afraid the pin service does not allow for any packages to be delivered through the letterbox though.
We are so pleased you enjoyed your experience overall!
Kind regards,
The Jessops Customer Service Team
Great instructor
27. januar 2026
Besvarelse fra Jessops
Dear Karen,
Thanks so much for sharing your feedback. We really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.