Shrewsbury Store - Went into the store with a problem with a camera that had been repaired by Jessops. Despite being very busy, Michael looked into the matter very calmly, and called the service... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... Se mere
First thing, the used products price is usually heavly discounted, the other camera shopping site like mpb, wex sell the used camera for higher prices based on the market, I bought fujifilm X-E4 which... Se mere
The assistant went the extra mile in identifying suitable cameras for myself and my wife. One wasn't in stock at the shop and expected that I would have to order it online but when she found out they... Se mere
Virksomhedsoplysninger
Om Jessops
Skrevet af virksomheden
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesKontaktoplysninger
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Storbritannien
- cs@jessops.com
- www.jessops.com
4,6
Fremragende
14 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Eva explained all the features of the camera
Eva explained all the features of the Fuji camera I was buying. She was well versed in all aspects of the camera and is a very good photographer herself, as evidenced by her website. Once she had shown me the camera, I went away for a couple of hours and thought about it and then went back and bought it.
3. marts 2026
Besvarelse fra Jessops
Dear Jon,
Thank you for your feedback.
It is brilliant to hear of your 5* experience at our London Oxford Street team - Eva will really appreciate your kind words!
We hope you're enjoying your new Fuji X100VI!
Kind regards,
The Jessops Customer Service Team
The Staff at Jessops are amzing Young Jack is a wee star 🌟
The Staff at Jessops are amzing , experts, very friendly, and helpful. Young Jack at the Sauchihall st Jessops branch is fantastic 👌. He has always helped me out and gave me the best advice and directed towards the correct equipment at the best price .
Cheers Jack
25. februar 2026
Besvarelse fra Jessops
Dear Albert,
Thanks so much for your feedback. We will be sure to pass on your lovely comments to our Jack and our Jessops Glasgow team!
Kind regards,
The Jessops Customer Service Team
Good price and very fast delivery
Far better price than a rival, glad I shopped around. I didn't choose express delivery as I was buying for a birthday about 2 weeks away - nonetheless, my order arrived on the Monday after ordering on the Saturday night. Item was well packed and secure, I was kept updated about delivery and I was really pleased with my purchase.
2. marts 2026
Besvarelse fra Jessops
Dear Carole,
Thank you for your feedback - we really appreciate you sharing your wonderful experience. We're so pleased to hear you enjoyed such a speedy service.
Kind regards,
The Jessops Customer Service Team
You need to get a carrier who delivers…
You need to get a carrier who delivers on time. This one came on the day (allegedly), I got a message saying sorry I missed you. I took a day off work and never left the house. In mitigation the delivery next day was on time, but necessitated another day off work.
25. februar 2026
Besvarelse fra Jessops
Dear David,
Thank you for your feedback and we sincerely apologise for any inconvenience caused.
We are always looking for opportunities to improve our customer's experience. We're continuously reviewing our performance, and feedback like yours helps us address these issues directly with the carrier to prevent it happening again.
We're glad to see you successfully received your order the following day and we hope you're enjoying your new binoculars!
Kind regards,
The Jessops Customer Service Team
Jessops Kingston brilliant shop
Jessops Kingston brilliant shop . .Staff always helpful and knowledgeable . .Only popped in to say hello and came out with a second hand lens . . . .
27. februar 2026
Besvarelse fra Jessops
Dear Alan,
Thanks so much for your feedback, our Jessops Kingston team really appreciate your kind words!
Kind regards,
The Jessops Customer Service Team
Excellent customer service with really…
Excellent customer service with really fast response time and genuine desire to help. Absolutely first-class!
Really competitive price, free memory card included (worth an extra £100) and shipped immediately for free via DPD. Wouldn't consider buying a camera from anyone else.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Dear Devon,
Thanks so much for sharing your experience. We're so pleased you enjoyed a 5* customer journey with us!
We look forward to helping you out in the future.
Kind regards,
The Jessops Customer Service Team
Besvarelse fra Jessops
Dear John,
Thank you for your feedback and support, we really appreciate it. We hope to welcome you back in the future!
Kind regards,
The Jessops Customer Service Team
I received outstanding service from…
I received outstanding service from jack at the Sauchiehall Street branch in Glasgow today. Thank you so much for all your help Maureen
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Dear Maureen,
Thank you for your feedback. Jack and our Jessops Glasgow team will really appreciate your kind words, thank you for sharing!
Kind regards,
The Jessops Customer Service Team
Besvarelse fra Jessops
Dear Mr Tuckett,
Thanks so much for your feedback and support, we really value you sharing your comments!
Kind regards,
The Jessops Customer Service Team
The sales lady
The sales lady, she is absolutely amazing and wonderful and knowledgeable me and My Son we loved her
15. februar 2026
Besvarelse fra Jessops
Dear Akba,
Thanks so much for sharing your experience. We're so pleased you enjoyed our 5* service with our Jessops London Oxford Street team and we hope you're enjoying your new Sony set up!
Kind regards,
The Jessops Customer Service Team
Pete is the man!
Pete is the man! Went here for passport photos. He got it right first time. Very happy and I normally hate my passport photos. Great price too! Fully recommend.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Dear Ryan,
Thanks so much for sharing your feedback and we really appreciate your support.
Kind regards,
The Jessops Customer Service Team
Perfect location for purchasing…
Perfect location for purchasing Binoculars in Kingston. There were a range of prices and sizes and more importantly, try before you buy. The prices were better than online as well.
20. februar 2026
Besvarelse fra Jessops
Dear Chris,
Thank you for your feedback - our Jessops Kingston team will really appreciate your kind words. We look forward to supporting you in the future!
Kind regards,
The Jessops Customer Service Team
A name to be trusted.
I initially wanted to purchase the KASE REV PLUS 72MM ENTRY Kit which was advertised on the Jessops website at a fantastic price. I called just to check what was included in the kit and enquired as to when the KASE REV PLUS 72MM PRO KIT would be back in stock as that too was on special offer. I was informed that they had in fact one left so I duly purchased the PRO kit.
The whole process was seamless as I was sent a dedicated link to make the purchase and free delivery included well. The only minor downside was that the courier missed their collection on two occasions, resulting in not knowing if the item had been dispatched. A few emails to customer service reassured me that the item was on its way. My apologies and thanks to Ben in customer services who graciously endured my persistent enquiries. The situation was not of his or Jessops making. My filter kit duly arrived and I am very happy with my purchase.
Thank you Jessops
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Dear Eric,
Thanks so much for sharing your feedback - we really value you sharing your thoughts.
We apologise for any inconvenience caused by our courier however we're so pleased you enjoyed your overall Jessops experience. We'll be sure to pass on your appreciation to Ben and we hope you're enjoying your new filter kit.
Kind regards,
The Jessops Customer Service Team
Consistently very technically…
Consistently very technically knowledgeable and helpful staff at Shrewsbury, whenever I visit the branch.
21. februar 2026
Besvarelse fra Jessops
Dear Sue,
Thank you for your feedback, we really appreciate you sharing your experience! We're so pleased you found our Jessops Shrewsbury team so helpful and knowledgeable - we pride ourselves on being exactly that. Thanks again for your kind words!
Kind regards,
The Jessops Customer Service Team
Most beautiful experience
I'm not even sure. The atmosphere was beautiful. The staff that attended to me was super patient and very helpful. And very resourceful too. I'd very well recommend this place anytime anyday. Thank you for having me.
9. februar 2026
Besvarelse fra Jessops
Dear Kenneth,
Thanks so much for your feedback.
We're delighted your enjoyed a 5* customer experience with our Jessops London Oxford Street team. We'll be sure to pass on your lovely words to the team who will really appreciate it.
Kind regards,
The Jessops Customer Service Team
Very disappointing service all round
This relates to an online purchase, not a specific store. The website on Friday said cut-off time for Saturday delivery was 16.00. I ordered before then but the order was not delivered on Saturday, despite me paying a premium for the service. To be fair, that has since been reimbursed after a call to customer service. What was worst was that at no time was I informed that the order would not be delivered on Saturday, so I waited in all day to no avail. When the order was delivered (on Tuesday) the parcel was hanging open and one of the corners of the flimsy cardboard box had been crushed. Fortunately the box containing the camera was intact. More by luck than management. My calls to customer service were handled professionally, but at no time was an apology offered, either for the delayed delivery or the issue with the packaging. Needless to say, I won't be using Jessops again.
17. februar 2026
Excellent Camera Shop
Called into the Oxford Street shop to look at Cameras. The salesmn was extremely helpful and pleasant and sold me the perfect camera for my needs. Excellent knowledge of photography and great customer service.
20. januar 2026
Besvarelse fra Jessops
Dear Paul,
Thanks so much for sharing your experience. We're so pleased you enjoyed our 5* service with our Jessops London Oxford Street team!
We hope you're enjoying your new Sony RX100 VII!
Kind regards,
The Jessops Customer Service Team
First Time Buyer
Lens arrived quickly with no problems. Unfortunately had to use returns process (due to my error) which also worked surprisingly well. Would use Jessops again.
30. januar 2026
Besvarelse fra Jessops
Dear David,
Thank you for your feedback. We're delighted to hear you found your Jessops experience so easy and efficient!
We look forward to assisting you in the future.
Kind regards,
The Jessops Customer Service Team
Besvarelse fra Jessops
Dear John,
Thanks so much for your feedback and support!
Kind regards,
The Jessops Customer Service Team
Expect a lower non negotiable price…
Expect a lower non negotiable price from the HQ from the initial guide one in the shop and nothing happens speedily!
Don’t get me wrong, price paid was fair, but frustrating that all done by email and no direct calls
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Dear Melissa,
Thank you for your feedback - we really appreciate you sharing your experience.
Whilst our store teams are able to provide quick assessments, the process is clear that the units are sent to our Inspections team where they make a thorough and detailed inspection of the units. We appreciate it is disappointing when the price is reduced from the initial quote however until our Inspections team have completed their assessment, we cannot guarantee the final quote valuation.
We are so pleased to hear you feel that the price paid was fair however please note, if you do have any issues with prices in the future, you can reject the quote price offered and receive your unit back. We completely understand it is a two way street on trade-ins and if either Jessops or the customer are unhappy with the terms, we both have the right to walk away from the deal.
Our phone lines are open 9am-5pm Monday-Friday and we can be reached on 020 3322 3387. No requests were made for a call nor have we received any calls. Quotations are sent by email as standard and we can see the response to your email required photographic evidence which is why the team naturally came back on email however we are always happy to have a chat over the phone.
Kind regards,
The Jessops Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.