Shrewsbury Store - Went into the store with a problem with a camera that had been repaired by Jessops. Despite being very busy, Michael looked into the matter very calmly, and called the service... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... Se mere
First thing, the used products price is usually heavly discounted, the other camera shopping site like mpb, wex sell the used camera for higher prices based on the market, I bought fujifilm X-E4 which... Se mere
The assistant went the extra mile in identifying suitable cameras for myself and my wife. One wasn't in stock at the shop and expected that I would have to order it online but when she found out they... Se mere
Virksomhedsoplysninger
Om Jessops
Skrevet af virksomheden
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesKontaktoplysninger
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Storbritannien
- cs@jessops.com
- www.jessops.com
4,6
Fremragende
14 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Jessops
Dear Richard,
Thank you for your feedback, we really appreciate you sharing your experience at our Jessops London Oxford Street store!
We hope to welcome you back in the future.
Kind regards,
The Jessops Customer Service Team
Poor service
Poor service. No email received following passport photos. Left 3 separate voicemails with no response. Contacted their customer service who had been in touch with the store and informed that i had to go back to the store for my email. I visited the store to be told all information in any email is already on the photo and should have been told this. I finally got my email. No apology for my time wasted. I'm disappointed at lack of acknowledement and apalling care and service. After using this store several times i will would avoid and never use again.
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Dear Ash,
Thank you for your feedback, we really value you sharing your experience and we sincerely apologise for issue.
There was a mix up between our CS team and our Leeds store team as they were right, you were able to use the printed version you were given to apply for your passport with the digital code provided. This was an honest mistake by our CS team however we completely understand the inconvenience and frustration caused by this.
As an apology and recognition of the error, we have refunded 50% of your order.
Kind regards,
The Jessops Customer Service Team
Excellent quality binoculars for a…
Excellent quality binoculars for a great price. Quick and efficient delivery.
28. marts 2026
Besvarelse fra Jessops
Hello,
Thanks so much for your feedback, we really appreciate you sharing your experience and support!
Kind regards,
The Jessops Customer Service Team
Knowledgeable friendly staff with great…
Knowledgeable friendly staff with great product knowledge.
1. april 2026
Besvarelse fra Jessops
Dear David,
Thank you for your feedback.
We will be sure to pass on your lovely words to our Jessops York team who will really appreciate it!
Kind regards,
The Jessops Customer Service Team
Really helpful staf in Jessoos Oxford St
Really helpful and knowledgeable staff in the Oxford St branch
6. marts 2026
Besvarelse fra Jessops
Dear John,
Thank you for your feedback, we'll be sure to pass on your kind comments to our London Oxford Street team who will really appreciate it!
Kind regards,
The Jessops Customer Service Team
Got the exact quote and the review did…
Got the exact quote and the review did not take long. I would recommend trading your camera with Jessop. I had a pleasant experience at the Oxford st branch
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Dear Sara,
Thank you for your feedback.
We're delighted to hear that you had a pleasant experience at the Jessops London Oxford Street branch and that you were satisfied with the quote and speed of the review. We appreciate your recommendation!
Kind regards,
The Jessops Customer Service Team
Generally good communication throughout…
Generally good communication throughout the process. Although very slow processing, still very worth the wait.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Hello,
Thanks so much for your feedback, we're thrilled you enjoyed our 5* service!
Kind regards,
The Jessops Customer Service Team
Easy to order
25. marts 2026
Besvarelse fra Jessops
Dear Tony,
Thanks so much for your feedback.
We're delighted you enjoyed an easy customer experience and we hope you're enjoying your new binoculars!
Kind regards,
The Jessops Customer Service Team
Besvarelse fra Jessops
Dear Sharon,
Thanks so much for sharing your experience, we're so pleased you are enjoying your new binoculars!
Kind regards,
The Jessops Customer Service Team
Communication was good if any questions…
Communication was good if any questions etc
Bought item after sale ended but they hounered sale price and even refunded difference quite promptly
As I was too busy working i didn't have time to buy sale item on time so all in all very happy with my purchase
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Dear Peter,
Thank you for your feedback.
We're so pleased to hear that our communication met your needs and that you were pleased with your purchase. We appreciate you taking the time to share your positive experience with us!
Kind regards,
The Jessops Customer Service Team
Fast delivery and good price
27. marts 2026
Besvarelse fra Jessops
Dear Mike,
Thanks so much for your feedback, we're so pleased you enjoyed your Jessops experience and we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Besvarelse fra Jessops
Dear Philip,
Thank you for your feedback - we really value you sharing your experience!
Kind regards,
The Jessops Customer Service Team
Really friendly help staff especially…
Really friendly help staff especially the young woman in the York store and Raphael in customer service. Really helpful and great communication
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Dear Nick,
Thank you for your feedback - we really appreciate your kind words about the team and we're delighted you enjoyed your Jessops experience.
Kind regards,
The Jessops Customer Service Team
Very helpful as always.
Very helpful as always.
However would be really helpful if you sold square frames.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Jessops
Hello,
Thanks so much for your feedback.
We're delighted you have found the team consistently helpful and we are reviewing your comments about square frames.
We hope to welcome you back in the future.
Kind regards,
The Jessops Customer Service Team
Canon camera is fantastic and just as…
Canon camera is fantastic and just as described on the Jessops website. The delivery service was also brilliant and carefully packed camera arrived in a flash the following day.
14. marts 2026
Besvarelse fra Jessops
Dear Bill,
Thank you for your feedback, we really appreciate you sharing your comments.
We do hope you're enjoying your Canon 80D!
Kind regards,
The Jessops Customer Service Team
Camera service
The member of staff who dealt with my camera was very friendly and knowledgeable.
My camera was services and is now working much better
Great service Thanks very much.
20. marts 2026
Besvarelse fra Jessops
Dear Michael,
Thanks so much for your feedback, we really appreciate your comments and support!
Kind regards,
The Jessops Customer Service Team
Jessops staff were very friendly
Jessops staff were very friendly, and informative about everything we needed, a Sony mirrorless camera and lenses, it was at Kingston ,and parking was easy,I would definitely use them again.
6. marts 2026
Besvarelse fra Jessops
Dear Roger,
Thank you for your feedback. We're so pleased you enjoyed 5* service with Jessops!
Kind regards.
The Jessops Customer Service Team
Purchased a Kase Black Mist Filter on…
Purchased a Kase Black Mist Filter on offer for £35 off the RRP. As anyone who knows these products it is very rare to find one so heavily discounted. The whole ordering process from Jessops was very easy and the product arrived promptly the following day. Excellent service thank you
18. marts 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.