Insulation4less Anmeldelser 

970
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent service, took just over a week to arrive but I was in no hurry. Had to change delivery address which was no hassle which Fiza sorted for me. Cheaper than building merchants who wanted aro... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Continuing with my review: I ordered Celetex and ticked the box saying i didnt want a different manufacturer. Received Soprema boards. This is the 3rd day ive waited in all day for them to... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Emmet from Insulation for Less was very helpful. I4L use warehouses across the UK to find a good price for customers. At the time I ordered there was a PIR shortage and imminent price increase due to... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had a really good experience with Insulation 4 Less and just wanted to share it. Everything went smoothly from start to finish, and the service was great. Big thanks to Siobhan Stokes, the Sales M... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Byggefirma

Skrevet af virksomheden

Insulation4less is the largest online independent insulation supplies store. We supply top insulation brands such as Celotex, Kingspan, Xtratherm, Rockwool, Knauf and Isover. We also supply a wide array of building materials to compliment our insulation range. Insulation4less truly is your one stop shop for anything to do with insulation and dry-lining. Get in touch with us today so you can benefit from our reliable, cost efficient and timely support.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

970 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 92 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(970)

59 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

It’s going to take 2 weeks to get my money back!!!

Insulation4less wanted an extra £380 to deliver my insulation. I declined so the order was cancelled. I now have to wait the next part of 2 weeks to get my money back!!!! 2 weeks!!!!

They now say it’s been sent…but it’s still not arrived….and my bank is pretty quick at processing payments 🤷…hopefully it will turn up soon so I can order my insulation with the new cheaper supplier.

15. august 2025
Uopfordret anmeldelse
Insulation4less-logo

Besvarelse fra Insulation4less

Thank you for your review. Just to clarify, we only advise that refunds may take up to 7–10 working days as a precaution in case of any delays with banks or payment providers, which are unfortunately outside our control. In your case, your refund was processed straight away from our side and has already been completed successfully. We apologise for any confusion caused and appreciate your understanding.

Best regards

The Insulation4less Team

Bedømt til 4 ud af 5 stjerner

Awful delivery experience

Used insulation 4 less many times. Always good prices, top notch products delivered on time! My last delivery was a great disappointment. Previous deliveries have come on a lorry with forklift off loading, superb. However my order this week was by another carrier, 20 sheets of 120mm insulation . Delivered by van. 20 sheets wouldn't go in one van but by the state of the sheets they had a bloody good try! Sheets had corners missing, silver foil scraped off, not impressed. Hence I had two vans turn up with my order the first van couldn't even close his back doors with out the aid of ratchet straps and the driver met me with the opening question.. " where do you want me to sling them mate "
Referring to my already damaged boards. Had I not already paid for them and was waiting to install them I would have rejected the delivery. But have made the boards usable with 2 rolls of silver foil tape. My next order will be a bloody of insulated plaster board! May have to order locally if the same cowboy delivery team is to be used.
Kevin Bridges KR BRIDGES CARPENTRY

11. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful company

Awful company - ordered 14 rolls of Knauf loft insulation from Insulation4less - they had 14 rolls of soaking wet insulation from CCF in Norwich delivered later than they promised to me with their driver and CCF knowing they were soaking wet and unusable when they loaded them in the van
I rejected delivery and rang them and they couldn't have been more disinterested in resolving the problem or refunding my money
I will now chase refund and buy elsewhere but no compensation for al the aggro and waiting involved
Further to my review above they have now written on my PayPal claim that insulation roll arriving soaking wet is still as described
They are unbelievable

14. august 2025
Uopfordret anmeldelse
Insulation4less-logo

Besvarelse fra Insulation4less

We are sorry to hear of your disappointment. Delivery issues, while rare, can unfortunately occur and are often outside our direct control.

You contacted us at 12.20pm on the day of delivery to advise the goods were wet. We immediately requested details by email, which you sent, and we responded within a short timeframe with an apology and confirmation that we could arrange replacements for you. You declined this offer and instead requested a refund. Had we been given the chance, we could have delivered replacements to you the following day.

We would like to stress that we take such matters seriously and always aim to resolve them swiftly when given the opportunity.

Regarding your PayPal claim, at no point have we stated that wet insulation is acceptable. The response you received was a standardised message from PayPal that is automated in relation to disputes, and not a response from any member of the Insulation4less team. It is simply a request for further information on the issue with your order.

I can confirm that your refund is now being processed.

Kind regards

The Insulation4less Team

Bedømt til 1 ud af 5 stjerner

Overpriced!

Overpriced!

Prices were not very competitive. I found 25mm Recticel for less by a quick search on Google for my project, which required 41 sheets. For large orders, I would recommend checking other online suppliers for better deals.

13. august 2025
Uopfordret anmeldelse
Insulation4less-logo

Besvarelse fra Insulation4less

Dear Christopher,

Thank you for your feedback regarding our pricing on 25mm Recticel insulation. We continuously monitor the market to ensure we are competitive, especially on project-sized orders like the 41 sheets you mentioned and can assure you our pricing is in line with market pricing and competitive.

We have searched our sales and quotation records and can find no trace of an enquiry from you for this product. Furthermore, we have noted that your review is almost identical to another one you posted for a different online supplier selling the same products as we do. Suspicious to say the least.

While we can't be certain of the circumstances, we encourage all customers to contact us directly for a genuine, bespoke quote if required. Our pricing reflects not only the product itself but also our high levels of service, immediate stock availability, and fast delivery network.

If you do have a genuine quote request, please reach out to our team at 020 3582 6399 or info@i4lgroup.co.uk.

Regards
Insulation4less team

Bedømt til 5 ud af 5 stjerner

Good website. Well organised after ordering

This company gives great service. Ordering was quick and entirely uneventful. Price was very keen,ie. a lot less than most of the other internet companies and much chaper than local depots, Wickes, Jewsons etc. Delivery was very fast, much quicker than the website predicted.

7. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super easy and delivered on time

Emmet made the insulation buying process super easy and entirely pain-free. He advised on an appropriate option, and the price represented great value for money. Thanks to a local delivery partner the insulation came exactly when they said it would. Would absolutely recommend!

1. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Happy overall

Delivered on time and as far up the driveway as practical. Good quality product which is easy to cut, and handle. Price competitive.

14. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unfortunately

Unfortunately, my experience with Insulation4Less has been extremely disappointing from start to finish.

I ordered 3-meter plasterboards, but the delivery—sent directly from their depot—arrived with 50 sheets of the wrong size (2.4 meters). I immediately told the delivery driver they were incorrect, but he just shrugged and said, “This is what they gave me,” and left everything on the driveway—right before a thunderstorm. We had no choice but to rush and carry in over £1,000 worth of materials ourselves.

We contacted Insulation4Less immediately. They promised to “get back to us” but never did. We had to follow up repeatedly over the next few days, only to be told they were “looking into it.” Eventually, they offered an exchange date a week later, which didn’t work for us. We explained that we had no space to store the incorrect sheets and needed them either collected or refunded promptly so we could continue our project.

They went silent again.

Eventually, they issued a partial refund—without confirming anything with us. No call, no email to ask if we were happy with the resolution. Just money returned based on their pricing, not what we had actually paid or lost. For context, the 2.4m boards could’ve been bought from multiple other suppliers for at least 20% less than what Insulation4Less charged.

To sum up:

They delivered the wrong product.
They acknowledged the error but didn’t act promptly.
Their communication was poor and unprofessional.
They issued an arbitrary refund without consent.
I lost money on labor, time, and overpriced materials.
This mistake was entirely theirs, but I ended up paying for it in more ways than one. I will not be ordering from Insulation4Less again and strongly recommend others proceed with caution.

18. juli 2025
Uopfordret anmeldelse
Insulation4less-logo

Besvarelse fra Insulation4less

Thank you for your feedback. We are very sorry for the inconvenience and frustration caused by your recent experience with us.

We fully accept that there were several areas where we fell short, particularly in our communication and how the resolution of your order was handled. The incorrect delivery, followed by delays and a lack of clarity in our communication, understandably caused a great deal of disruption, and we want to sincerely apologise.

We are also sorry for the way the delivery was handled by the courier. It is not acceptable for goods to be left without proper support or acknowledgment of the issue, especially under difficult weather conditions. We understand the added pressure this put on you and the impact it had on your project.

Our Customer Service Manager reached out to you directly by phone to acknowledge these failings and discuss the situation in full. Following that conversation, a further refund was arranged as a gesture of goodwill.

We are actively reviewing our internal processes and courier partnerships to ensure this does not happen again and that our service reflects the high standards our customers should expect.

Thank you again for your honest feedback. While we regret that we did not meet expectations on this occasion, we are glad we had the opportunity to speak with you directly and work toward a resolution. We hope to have the opportunity to assist you again in future, with the support of one of our dedicated sales account managers, should you choose to return.

Bedømt til 4 ud af 5 stjerner

Good product range & found what I…

Good product range & found what I wanted quickly using advice notes. Only down side was delivery cost which practically half the cost of product & a big gripe about vat when government tries to penalise diyers trying improve homes!!

25. juni 2025
Uopfordret anmeldelse

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