I purchased this item 4 years ago and it worked great. Unfortunately, it stopped working a fews ago. I contacted customer service and they were very professional and eager to find a remedy for me. It... Se mere
Huepar Official Laser Level
Denne virksomheds TrustScore er ikke tilgængelig lige nu på grund af overtrædelse af vores retningslinjer.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ces derniers temps j’ai eu un problème avec mon niveau laser, le service client m’ont suivi d’A à Z m’ont expliqué les étapes à suivre puis de trouver une solution très rapide pour un remplacement à n... Se mere
responded immediately to my inquiry about an issue with a product and gave a list of options to help sort the issue. Was looking to really help the customer. That goes along way with me and whom I pur... Se mere
First of all, the quality of the laser level that I purchased is top - notch, especially at the price point! Sadly, mine stopped turning on after about a year of use, so I reached out to Huepar, and t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Huepar was established in 2013 and has been specializing in laser level for 10+ years. We sold in over 130 countries with 20+ warehouses around the world. We hope everything went well with the Huepar product and customer service. Like many of our customers, you may have found our customer reviews useful when making your choice of the laser level or tools. We invite you to add your voice to the mix. We would be grateful if you could leave a review, telling us what you thought of our service.
Kontaktoplysninger
C/O 2125 Gateway Blvd, 41048, Hebron, USA
- support@huepar.com
- www.huepar.com
Overtrædelse af retningslinjer
Muito satisfeito c o produto
Muito satisfeito c o produto, tempo de entrega no praso estimado ,e agradecido pela atenção p solucionar o ocorrido o mas rápido possível....obrigado .
Very quick response & action took to…
Very quick response & action took to solve my problems. Excellent customer service .
Company stands behind product
My Huepar 360 self leveling laser stopped working. It was still under warranty. I contacted customer support. After some back and forth, the company shipped me a new laser to replace the one that stopped working. Customer support was friendly and cooperative. It's nice to see a company stand behind its product.
Suite à mon souci de mise à niveau…
Suite à mon souci de mise à niveau automatique de mon laser, le sav a répondu dans les minutes qui ont suivi et m'ont renvoyé un nouvel appareil. Service au top
Great customer service
Great customer service, great products at a reasonable price
It was a good experience
It was a good experience, the replacement of the damaged equipment arrived super fast before the agreed time. They are very responsible, attentive. I recommend them 100%
Huepar’s customer service is excellent
Huepar’s customer service is excellent. I purchased this laser level a little over a year ago and had only used it once since. When I pulled it out of the case to use it again last week, I discovered it was malfunctioning … even after trying new batteries.
Not expecting much luck, as it was recently out of the one-year warranty period, I reached out to Huepar customer service regarding the issue. To my surprise, I was contacted by Huepar’s customer service the next day, and the following day I was offered a replacement.
The replacement was shipped and received within a few days. Every once in a while you come across a product that is affordable and effective. But it’s becoming more difficult to find a company that backs its products and provides excellent customer service. Huepar scored an A+ on this one.
Wonderful
Well. This is pretty simple, this company conducts itself the way we wished all companies did. They make good products, I had a problem and I reached out. They responded quickly, with kindness, and helpful solutions. Above and beyond what I expected. Professional with personal touch. The client service representative made me feel heard and I appreciated the entire process. Huepar is a great business, quality products with even better support.
Awesome products and service
Not only the laser level being a professional quality at the great price point that other brands can't match, its the after sales service - providing replacement parts fast and without complications.
very helpful and responded to my emails…
very helpful and responded to my emails quickly. information supplied was all correct
great service
Fast response to a query
Fast response to a query, all the information I needed so couldn't be better really.
Sehr guter Kundenservice
Sehr guter Kundenservice.
Nach einem Defekt wurde mein Gerät anstandslos ersetzt.
Ich nutze den Laser gerne und freue mich über den guten Support.
I got a huepar laser in March and in…
I got a huepar laser in March and in June I have had an issue with it.i contacted the customer services for advice on my repair…after a few emails between me and them they decided to give me a replacement only problem is model isn’t in stock so they have offered and sent me out a new level but the upgraded version….this all in less than a week great laser levels and best customer services I have ever deal with
Had a faulty battery after 6 months
Had a faulty battery after 6 months. Replaced with no problems at all. 1st class service. 👌🏻👌🏻
J'ai eu besoin de renseignements
J'ai eu besoin de renseignements, j'ai contacter le service client et j'ai été très satisfait de leurs compétences et réactivité
Absolutely great service from carina…
Absolutely great service from carina was easy to sort out my problem and resolved it straight away so happy with the out come fantastic customer service would purchase Huepar always.
Eine Service Anfrage
Eine Service Anfrage bezüglich der Nivellierung wurde innerhalb von 2 Minuten beantwortet und konnte somit gelöst werden
I want to give high reccomemendations…
I want to give high reccomemendations to Huepar! A few months ago I purchased one of their pro levels and when I received it I noticed there was a loose part inside. I decided to see if I could get it repaired under warranty. After a couple emails, even some helpful repair videos were sent, I didn't feel confident enough to attempt the repairs myself on a precision instrument. So Huepar sent me a brand new replacement level! Customer service was incredible, and I tell all my fellow contractors about Huepar levels.. Because I have not found anything better.
Thanks, Daniel.
Muy buena comunicación y respuesta por…
Muy buena comunicación y respuesta por parte de ellos. Genial la verdad y sin problema alguno
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
