I purchased this item 4 years ago and it worked great. Unfortunately, it stopped working a fews ago. I contacted customer service and they were very professional and eager to find a remedy for me. It... Se mere
Huepar Official Laser Level
Denne virksomheds TrustScore er ikke tilgængelig lige nu på grund af overtrædelse af vores retningslinjer.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ces derniers temps j’ai eu un problème avec mon niveau laser, le service client m’ont suivi d’A à Z m’ont expliqué les étapes à suivre puis de trouver une solution très rapide pour un remplacement à n... Se mere
responded immediately to my inquiry about an issue with a product and gave a list of options to help sort the issue. Was looking to really help the customer. That goes along way with me and whom I pur... Se mere
First of all, the quality of the laser level that I purchased is top - notch, especially at the price point! Sadly, mine stopped turning on after about a year of use, so I reached out to Huepar, and t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Huepar was established in 2013 and has been specializing in laser level for 10+ years. We sold in over 130 countries with 20+ warehouses around the world. We hope everything went well with the Huepar product and customer service. Like many of our customers, you may have found our customer reviews useful when making your choice of the laser level or tools. We invite you to add your voice to the mix. We would be grateful if you could leave a review, telling us what you thought of our service.
Kontaktoplysninger
C/O 2125 Gateway Blvd, 41048, Hebron, USA
- support@huepar.com
- www.huepar.com
Overtrædelse af retningslinjer
ZERO RESPONSE FROM HUEPAR REGARDING ISSUE
i have send an email many times from my email address to support AT huepar DOT com and have not recieved any reply.
i have sent first email a few weeks ago and followed up with more email without reply.
my laser bracket that my laser ZK04CG came with keeps falling off the wall and i need an upgraded bracket.
please respond to my email. in the subject i have included ref Regarding huepar ZK04CG order ref 3072537086748147
so if searching the subject field please see the following subject field
Regarding huepar ZK04CG order ref 3072537086748147
thank you
Fantastic customer service
Fantastic customer service, had an issue with threading on tripod. Was sent an upgraded replacement within 2 days. 👍🏿
J'avais un problème de calibrage avec…
J'avais un problème de calibrage avec mon laser j'ai envoyé un mail j'ai une réponse en moins de 24 heures le SAV est très très réactif très bonne marque je recommande
Very quick and polite in every…
Very quick and polite in every interaction! Awesome customer service!
Bon support technique
Buena atención postventa.
This was my first time dealing with…
This was my first time dealing with Huepar and I was impressed of how they were on it until they took care of the issue, that speaks volumes of their team,thanks.
I had great customer service by kylin…
I had great customer service by kylin lee
Nothing was to much trouble and rectified my problem very efficiently
Thank you
Maximum negative customer experience
Maximum negative customer experience. Baught a 4x360degree laserliner via Manomano at Huepar Germany shop. Received the laser after short time. Firstly looked like a good part. Whilst testing discovered a week brightness left an right of the part in internal rooms. Contacted Huepar to send it back. No anserr after several tries… Having Paypal involved they asked to send foto, video. Answer: problem due to daylight! Again explanation of the problem. Now asked for fotos of box and transportation bag!? 3 werks later they agreed to take it back, but without paying transport cost back. Again Paypal involved. Decision: huepar has to pay back 100%. After 6 weeks and 12 emails!
My experience with huepar customer service was fantastic
My experience with huepar customer service team and especially Carina Xu was nothing short of fantastic. My bracket had broke on my laser level and I received a replacement laser in little to no time, communication was easy and quick. I can only praise the service
Very helpful staff
Very helpful staff. Quick solutions. Laser stopped working but they made it right.
Reviewing the Huepar GF360R and Huepar CS
Reviewing both the Huepar GF360R and also their customer service.
I picked up the GF360R in 2019 to replace a different brand with less features and the GF360R has truly become the go-to laser level for all things, from hanging pictures to amateur construction projects. I am astounded at how much easier to set things up with the Huepar GF360R. It also has lasted quite a long time, far outlasting the previous brand. It is well built and easy to use.
Re: customer service, I've had it long enough that my vision has changed and has become hard for me to read the provided manual. I contacted Customer Service earlier today and they responded within hours with a PDF, which I can now enlarge at will.
Overall the experience with Huepar has been excellent. The GF360R has been going strong for 7 years, I don't know if I need another one with its longevity but if I do, I will definitely get Huepar again.
Je suis tres satisfait du laser Huepar
Je suis tres satisfait du laser
Very friendly and helpful customer…
Very friendly and helpful customer service. The product arrived as expected and seems to be of very good quality. I am very satisfied so far and would happily shop from Huepar again.
Quick and Effective Customer Service
Customer service was very prompt, and i could tell their objective was to find a solution that would make me happy, which they did very quickly.
Highly Recommended
Good product...Easy to learn to use...Great online support and learning tools!
Réponse rapide et efficace du support…
Réponse rapide et efficace du support par mail
Je recommande !
I had a great experience with Huepar. Excellent customer service
I had a great experience with Huepar customer support. My laser level developed a problem after only two months of use. The support team replied quickly, guided me through a few troubleshooting steps, and after I sent a video and the serial number, they immediately arranged a replacement. The new laser arrived quickly and works perfectly. I really appreciate the fast, professional, and friendly service. Thank you, Huepar!
Great laser
Great laser, initially got one that is not 360 but later decided with the 903CG and loved it so far. Great build quality.
Also great customer service.
Will definitely recommend and buy from them again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
