Superb product quality and genuinely exceptional customer service. The rare thing of an internet seller with a telephone number for customer service that gets answered immediately and the easiest si... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So nice to be able to easily contact a human team-member and get a useful response rather than an AI assistant with a generic answer! Ballistic fleece arrived today, looks as shown on the pho... Se mere
Purchased a Ridgeline pintail smock and pair of Jack Pike neoprene wellies in Hollands “Black Friday sales”. Both items were at a good discounted price point, it being Black Friday. Ridgeline smock... Se mere
The scheduled dispatch date passed with no contact from the supplier. Chased it up and received a response straight away saying they would look into it but didn't receive a further update until I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
https://hollandscountryclothing.co.uk/ Hollands Country Clothing has been in business for over four decades, having been started by Malcolm Holland back in 1978. The store is a family-run establishment that is known for its collection of high quality country clothing. It offers customers an array of clothing and accessories that range from everyday farm workwear to classic country tweeds. As the fourth generation farmer, Malcolm had a deep understanding and appreciation for rural life which he wanted to share with his customers. Today, this ethos continues on as Hollands Country Clothing resells the best country brands from around the world such as Aigle, Alan Paine, Hoggs of Fife, Musto, Deerhunter and Harkila. These brands have become synonymous with quality, high-performance, and the traditional country look – ideal for any occasion or weather condition! At Hollands, customer satisfaction is our top priority. We understand that sometimes things don’t work out as planned and we want to make it right for our customers. That’s why we offer a hassle-free return policy on all purchases within 90 days of the original purchase date. If you are ever unsatisfied with your purchase from Hollands, simply contact us and let us know what happened so we can take care of it quickly and efficiently. We will do whatever it takes to ensure your satisfaction, whether that means issuing a refund or exchanging the item. Our friendly customer service team is always here to help make sure you get what you need in a timely manner. For more information about great offers and more, follow us on Facebook and Instagram For customer inquiries please email: info@hollandscountryclothing.co.uk
Kontaktoplysninger
Disley Hall Farm, Corks Lane, SK12 2DA, Disley, Storbritannien
- 0161 524 3548
- info@hollandscountryclothing.co.uk
- www.hollandscountryclothing.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had to reach out for advice on a gift…
I had to reach out for advice on a gift (waterproof bib/ dungarees for a very tall 11 year old). No chat bot, no link to an FAQ, I just got a great and timely response from a person. This gave me the confidence to make the purchase.
lady ann extreme jacket
I ordered a lady ann extreme jacket in bright orange. Colour is gorgeous and the quality is brilliant. Excellent jacket and great price
Fantastic customer service and both…
Fantastic customer service and both items arrived in great condition and before expected!
First class service always willing to…
First class service always willing to help and advise customers thank you all so much for going the extra mile
5 stars seems insufficient
What a great company. Fantastic personal customer service, knowledgeable and professional. They are a pleasure to shop with and I have every confidence in both their advice and the any items they recommend.
Excellent Customer Service
Excellent Customer Service - Very quick to help. When I accidentally double ordered a pair of Wellies with my Brother, the Hollands team had cancelled the order by the next morning. Very much appreciated :-)
Purchased a Gents green Quilted Jacket…
Purchased a Gents green Quilted Jacket in size Large which is my normal size, I found the jacket slightly tight on me, got in touch with them and arranged a return and for an XXL to be sent out to me. Received the replacement and it fitted me just fine. Everything was paid for by Hollands, so all in all I was very very pleased with the service I received from Hollands Country Clothing. Definitely recommend them.👍👍👍
MARVELLOUS FAMILY COMPANY. FIRST CLASS SERVICE.…
I ORDERED A SOUWESTER FROM HOLLANDS ONLY TO REALISE THAT DUE TO CHRISTMAS IT WOULDN'T ARRIVE IN TIME....MY FAULT ENTIRELY. I CONTACTED THEM....ON A SATURDAY... AND THEY IMMEDIATELY WENT INTO HELP MODE. THEY SAID THEY WOULD ALTER THE POSTAGE ADDRESS TO WHERE I WOULD BE STAYING FOR CHRISTMAS INSTEAD OF IT SITTING ON MY DOORSTEP WHILE I WAS AWAY. WHAT A COMPANY!!! SO HELPFUL AND KIND. I WILL DEFINETELY BE ORDERING FROM THEM AGAIN AND HIGHLY RECOMMEND THEM.
OH, FOR EVERY COMPANY TO HAVE THEIR CUSTOMERS NEEDS AT THE FOREFRONT OF WHAT THEY DO. THANK YOU HOLLANDS FOR YOUR HELP AND A GREAT SOUWESTER!!! LONG LIVE FAMILY COMPANIES!! MUCH APPRECIATED.
Amazing customer service for an ordering mistake
Placed an order - Later realised I would be waiting 5-7 days for the whole order as one of items would not be ready till then.
I emailed on a Saturday, got a response within 2 hours and they are dispatching the order in 2 separate halves. This really helped me out massively as I need the items ASAP for another farm rotation.
Carl was super helpful! Would order from the team again.
Amazingly helpful!
Picked up from the depot
I needed a new shirt before jetting off today and the team went above and beyond as a first-time buyer!
Phoned up at 9am to see if it was in stock, paid over the phone, and picked it up two hours later!
I'll be sure to order online in future as Hollands Country Clothing is now my first to-go-to.
Thanks very much!!
Fantastic customer service and great quality products
I had been looking for a warm, long winter coat that was a bit different and found my Didrikson coat at Holland Country Clothing. They responded to my initial sizing query very promptly and I received my coat really quickly. Fantastic customer service and great quality products!
My question was answered promptly & I…
My question was answered promptly & I thank you for it. Hopefully will do business with you at some point.
Thank you.
Holland your one stop shop amazing
Friendly staff excellent service
Excellent service
Excellent service I’ve used these guys for some time now first class customer service second to none
Great customer service
Great customer service. Got back to me straight away re my query.
Great company to deal with
Great company to deal with, swift responses and extremely helpful. Will definitely use this company again in future.
Great customer service.
The company promptly replaced a faulty item. I followed the very clear returns policy and they were a pleasure to deal with.
Exceptional customer service
The speedy and most helpful responses to email and telephone enquiries and the delivery of the order - less than 24 hours from order to delivery
Brilliant customer service
Brilliant packing and brilliant customer service as per usual with Hollands. Used to use a different country clothing retailer before but I won’t be using that anymore.
Hollands products are top tier and their customer service is always on point!
Dette er Trustpilot
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