I like being able to purchase in store rather than on line. If what I'm looking for isn't available, your staff are always helpful in trying to locate it and willing to order for me.
Virksomheden har svaret
Lokation
Skift lokation17/18 Milsom Street, BA1 1DB Bath, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... Se mere
Virksomheden har svaret
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Se mere
Virksomheden har svaret
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Bath
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
17/18 Milsom Street, BA1 1DB, Bath, Storbritannien
4,8
Fremragende
192 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I was very pleased with my order from…
I was very pleased with my order from hmv, ordered on line, web site easy to use, payments easy, free postage, lots of emails at all the stages, arrived on time by royal mail.
3. december 2023
Besvarelse fra hmv (UK) - Bath
Hi Juliette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was fine!
29. november 2023
Besvarelse fra hmv (UK) - Bath
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful wiv everything
24. november 2023
Besvarelse fra hmv (UK) - Bath
Hi Antony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
On Saturday the 4th November 2023 I…
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay.
However, after I checked online Friday the 10th November 2023, it was listed in stock and ordered it immediately at the bargain price of £4.99 plus £2 postage. It duly arrived Monday 13th November 2023.
I would like to thank your staff as postmarked from Birmingham. Malcolm
17. november 2023
Besvarelse fra hmv (UK) - Bath
Hello Malcolm
Thanks for taking the time to leave us a review! We are sorry to hear that at the time of your visit to our Bath store, your requested item was out of stock and unavailable to order. However, we were pleased to hear that this had since come back into stock online and you were able to place an order for this. We are pleased to hear that you were satisfied with our warehouse team in their dispatch process.
We hope to earn more stars from you soon, thanks.
Online or in store its always a good…
Online or in store its always a good experience
14. november 2023
Besvarelse fra hmv (UK) - Bath
Hi Jan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First class offerings.
Great store in Bath, helpful and knowledgeable team. Cheers HMV.
11. november 2023
Besvarelse fra hmv (UK) - Bath
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bath
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Sophia
Besvarelse fra hmv (UK) - Bath
Hello Keith,
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Besvarelse fra hmv (UK) - Bath
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Watch tales of the unexpected if your brave enough !
Staff very helpful & polite ordered tales of the unexpected (I'm in my 40s & my parents watched this when it first came out I was too young & scared to watch this ! Definitely worth watching the story's get the imagination going & some very famous faces appear
30. oktober 2023
Besvarelse fra hmv (UK) - Bath
Hi Christopher,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good....
27. oktober 2023
Besvarelse fra hmv (UK) - Bath
Hi Mel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The CD ordered was available for…
The CD ordered was available for collection from the HMV shop when promised.
The staff were very pleasant, knowledgeable and helpful.
I haven't ordered over the counter for many years but my experience with the Rolling Stones album will encourage me to do it again. Thank you
24. oktober 2023
Besvarelse fra hmv (UK) - Bath
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bath
Hi Alex
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Found what I wanted, and got it quickly and easily.
Found what I wanted, ordered it online and received it two days later.
Very simple and easy.
Thank you.
18. oktober 2023
Besvarelse fra hmv (UK) - Bath
Hi Mr Salmon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
1. oktober 2023
Besvarelse fra hmv (UK) - Bath
Hi Celia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to click and collect!
The option to click and collect was cost effective. My DVD arrived very quickly at my chosen store. The staff there were very polite and helpful and the collection process took just a couple of minutes.
27. september 2023
Besvarelse fra hmv (UK) - Bath
Hi MR x
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery, very good price
Quick delivery and a very good price for this Sonny Rollins album on vinyl
17. september 2023
Besvarelse fra hmv (UK) - Bath
Hi Mr Brundson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quite strange we asked for the movie at…
Quite strange we asked for the movie at our local HMV and they confirmed there were none left and suggested to get it on eBay... We went ahead to the HMV website bought it there and collected it at the local HMV.
24. september 2023
Besvarelse fra hmv (UK) - Bath
Hi Sandra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I LOVE THAT YOU CAN ORDER THINGS OUT OF…
I LOVE THAT YOU CAN ORDER THINGS OUT OF STOCK IN STORES
For example lover by Taylor swift WASNT in stores so I bought it online also delivery is very cheap and not expensive considering your location
Dosnt take long to come
I ordered
1lover cd by Taylor S
1guts by Oliva R
31. august 2023
Besvarelse fra hmv (UK) - Bath
Hi Porshe
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from the HMV shop in Bath
Excellent service from the HMV shop in Bath, which took my order, and provided an efficient delivery. The product was well packaged and as described. Thank you. Anne Hornby
28. august 2023
Besvarelse fra hmv (UK) - Bath
Hi Anne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.