The sales staff was very helpful. I couldn't find the box set I needed he, was serving someone else so he help us both same time. Ordering the item and having it posted out for me was fine, I shall... Se mere
Virksomheden har svaret
Lokation
Skift lokation17/18 Milsom Street, BA1 1DB Bath, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Se mere
Virksomheden har svaret
I visited the Bath store to collect a CD but the service was a little slow and the staff were not friendly/ approachable. I want to preface that this is not usually the experience as I visited this pa... Se mere
Virksomheden har svaret
I ordered some DVDs at HMV, I received excellent customer service, found the staff easy to talk to, & they were happy to answer any queries I had. I received emails to keep me updated when my order wa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Bath
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
17/18 Milsom Street, BA1 1DB, Bath, Storbritannien
4,8
Fremragende
200 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very quick delivery and E mails to keep…
Very quick delivery and E mails to keep me updated
4. februar 2024
Besvarelse fra hmv (UK) - Bath
Hi Laraine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV get what you want.
Finding the right DVD and International Section is very useful too. VIVAT BATH HMV !
31. januar 2024
Besvarelse fra hmv (UK) - Bath
Hi matthew
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great reliable service
Speedy delivery, convenient click & collect service. Item arrived packaged well with no issues and the staff were very friendly.
31. januar 2024
Besvarelse fra hmv (UK) - Bath
Hi Harry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The person who served me was so polite…
The person who served me was so polite and helpful.
28. januar 2024
Besvarelse fra hmv (UK) - Bath
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bath
Hi Keith
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bath
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good updates on progress of order.
23. januar 2024
Besvarelse fra hmv (UK) - Bath
Hello Gerald
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Easy to order and collect.
17. januar 2024
Besvarelse fra hmv (UK) - Bath
Hi Irene
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Bath
Hi Roger
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Cancelled my order and gave a reason…
Cancelled my order and gave a reason for faulty item.
Cd i ordered is now£10 more to buy.
They should have honoured my order as i had paid in full.
Please can you contact me and try to resolve this.
Some sort of compensation would be good.
20. januar 2024
Besvarelse fra hmv (UK) - Bath
Hi Spencer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Great service thanks
15. januar 2024
Besvarelse fra hmv (UK) - Bath
Hi adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always friendly service from HMV and…
Always friendly service from HMV and great Record selection. Thanks
14. januar 2024
Besvarelse fra hmv (UK) - Bath
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick, Efficient service
Quick, efficient and easy website to search for your interests. The item was delivered as requested, on time and in excellent condition.
Thank you
4. januar 2024
Besvarelse fra hmv (UK) - Bath
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and big bag
26. december 2023
Besvarelse fra hmv (UK) - Bath
Hi Gus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bath
Hi John,
Thank you for sharing your experience at the Bath store. We pride ourselves on the range and variety of items that we offer our customers so we’re delighted to hear you were able to find what you were looking for.
We constantly review and refresh the items we have available so we look forward to offering you even more choice soon! :-)
Very helpful staff in the Bath shop 👌
25. december 2023
Besvarelse fra hmv (UK) - Bath
Hello Andrea
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Bath
Hi Jane,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Just how quick delivery was for my dvd
22. december 2023
Besvarelse fra hmv (UK) - Bath
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quick and easy
The assistant was polite and very helpful in his help to find the item I required and as it was out of stock, he then ordered it on line for me there and then for myself to collect from your store
14. december 2023
Besvarelse fra hmv (UK) - Bath
Hi steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bath
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Dette er Trustpilot
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