The sales staff was very helpful. I couldn't find the box set I needed he, was serving someone else so he help us both same time. Ordering the item and having it posted out for me was fine, I shall... Se mere
Virksomheden har svaret
Lokation
Skift lokation17/18 Milsom Street, BA1 1DB Bath, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Se mere
Virksomheden har svaret
I visited the Bath store to collect a CD but the service was a little slow and the staff were not friendly/ approachable. I want to preface that this is not usually the experience as I visited this pa... Se mere
Virksomheden har svaret
I ordered some DVDs at HMV, I received excellent customer service, found the staff easy to talk to, & they were happy to answer any queries I had. I received emails to keep me updated when my order wa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Bath
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
17/18 Milsom Street, BA1 1DB, Bath, Storbritannien
4,8
Fremragende
200 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
first-class service
The assistant at HMV Bath gave first-class service , checking that the two dvds I was seeking were available , and as my purchase came to more than £20 , telling me they could be posted for no extra charge to my home address .
26. august 2024
Besvarelse fra hmv (UK) - Bath
Hi DAVID
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I’ve had to return three turntables…
I’ve had to return three turntables that were faulty upgrading twice as no replacement available, your staff in the main were as helpful as possible but seems there hands were tied with any offfer of help with upgrading twice when there was no alternative, again I do not fault your staff , I believe they tried to help but faulty product on three occasions I felt should have qualified for some discount, I ended up with a deck without speakers and had to buy these separately so my original product ended up after three return visits costing me double the amount I’d spent in the beginning 😱
18. august 2024
Besvarelse fra hmv (UK) - Bath
Hi Paul
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your items, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
Friendly staff
Went to pick up a click and collect order and the man behind the counter was very friendly and the process was very quick. I regularly visit this HMV, I just had to click and collect a product that is not in stock there.
29. juli 2024
Besvarelse fra hmv (UK) - Bath
Hi CT
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
They had the LP I wanted.
24. juli 2024
Besvarelse fra hmv (UK) - Bath
Hi Alan,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Menu and order system easy to use on…
Menu and order system easy to use on line . Quick prompt service and no fuss delivery and able to track my order .
1. juli 2024
Besvarelse fra hmv (UK) - Bath
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Bath
Hi Mr Fenton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bath
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bath
Hi Nathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online and picking up from the…
Ordered online and picking up from the shop all worked very smoothly. A lot cheaper than Amazon.
8. maj 2024
Besvarelse fra hmv (UK) - Bath
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The best place to preorder physical media!
Outstanding reliable service. hmv over a wide sweep of movies, music and merchandise - all with reliable delivery, packaging and good pricing - preorders in particular always arrive on release day. They have a great refer-a-friend programme and offer great sales. Customer service (although rarely needed) are swift and efficient. My only critique is that they can be a little slower than competitors in making newly announced preorder titles live on site. But that’s a minor irritant for this brilliant company. Long live hmv!
27. april 2024
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Bath
Hi Jacques
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Always a pleasure to order from HMV.
Always a pleasure to order from the HMV shop in Bath, as staff are so pleasant and helpful. Within a few days I receive an email that my order is ready to collect, no charge for postage. It's easy, uncomplicated, and HMV are the nicest people to deal with.
4. maj 2024
Besvarelse fra hmv (UK) - Bath
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very helpful and friendly 😊.
30. april 2024
Besvarelse fra hmv (UK) - Bath
Hello
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Helpful staff member
8. april 2024
Besvarelse fra hmv (UK) - Bath
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The help and recommendations received…
The help and recommendations received by your excellent bath branch, particularly Dave who recommended my most recent purchase. It was also quick to arrive. Great to get assistance from a knowledgeable staff member
8. april 2024
Besvarelse fra hmv (UK) - Bath
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bath
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online
Ordered online. Very efficient and good communication re updates for collection. Staff instore were friendly and helpful. An overall good experience as always!
1. april 2024
Besvarelse fra hmv (UK) - Bath
Hi Mrs Trimby
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Archive Films
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasing 'Northern Pursuit'(1943) and 'Gentlemen Jim' (1942) please? Cagney 'Yankee Doodle Dandy'? Also rare 20th Century Fox musical 'Tin Pan Alley (1940) with John Payne and Alice Faye.? Thank you.
22. marts 2024
Besvarelse fra hmv (UK) - Bath
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fabulous service
Fabulous service, hugely recommend, in-person service so much better than online. Thanks HMV!
18. marts 2024
Besvarelse fra hmv (UK) - Bath
Hi Dionne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bath
Hi Sara
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still awaiting confirmation that the…
Still awaiting confirmation that the order is ready - far too long to wait
Thank you for the response
4. marts 2024
Besvarelse fra hmv (UK) - Bath
Hi John
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can confirm your order is now ready to collect in store. Regards
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