I like being able to purchase in store rather than on line. If what I'm looking for isn't available, your staff are always helpful in trying to locate it and willing to order for me.
Virksomheden har svaret
17/18 Milsom Street, BA1 1DB Bath, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I like being able to purchase in store rather than on line. If what I'm looking for isn't available, your staff are always helpful in trying to locate it and willing to order for me.
Virksomheden har svaret
I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with fri... Se mere
Virksomheden har svaret
Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Se mere
Virksomheden har svaret
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Se mere
Virksomheden har svaret
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportSkrevet af virksomheden

17/18 Milsom Street, BA1 1DB, Bath, Storbritannien
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I wanted an Xbox Lego Worlds game. I was served by Paul who advised it was not held in store but he could order it into the store for me. I received an email that evening to confirm it had been dispatched and that I must wait for a further email to confirm that it was ready for collection. After 7 days I had not received the follow-up email so I called into the store. Dave served me, he was very helpful and offered to check to see if it had come in, it had. I only gave 4 stars instead of 5 because I hadn’t received the follow-up email. I have always found HMV to be very helpful.

Besvarelse fra hmv (UK) - Bath
Great condition came on time I ordered the friday the 13 box set for Halloween perfect boxset would recommend

Besvarelse fra hmv (UK) - Bath
Buying directly from a shop and dealing with a real human being

Besvarelse fra hmv (UK) - Bath
Came in a cardboard box, very save and secure. I got the pcs i rlly wanted too, i always buy albums from hmv. 🎀

Besvarelse fra hmv (UK) - Bath
Prompt👍very polite assistant when I went to collect👍

Besvarelse fra hmv (UK) - Bath
Within a few days of ordering the product I had it in my hand!

Besvarelse fra hmv (UK) - Bath
Order 2 cd's for my grandmother and soon as they came via post gran was listening to scorpio she really likes them and hopefully order some more cd's that my grandmother might like.

Besvarelse fra hmv (UK) - Bath
I remember being a kid going to hmv with my dad all the time and I remember being about 20 and seeing them slowly disappearing. I have found myself buying physical media again (better quality and ownership) i love going into hmv with my daughter who also loves the shop for its never ending plushies collectibles and just cool stuff. Always have great deals on dvds 📀 delivery online is a breeze too

Besvarelse fra hmv (UK) - Bath
CDs always delivered is pristine condition. delivered on time. packed really well. never disappointed with this company. i’ve shopped with HMV my whole life and i will continue to. thanks

Besvarelse fra hmv (UK) - Bath
I bought the new Nick Cave album as a
Birthday gift and it was delivered three days later which was just brilliant. Could not have been easier.

Besvarelse fra hmv (UK) - Bath
I purchased a vinyl LP in store which unfortunately turned out to be warped and had a skip on one track.
I asked for a replacement to be ordered as there was not another copy available. I was kept up to date via email on the tracking of the replacement (order, despatch and delivery) which was prompt, and the item was immediately available at the front desk when I went to collect.
A very efficient process all round.

Besvarelse fra hmv (UK) - Bath
The assistant at HMV Bath gave first-class service , checking that the two dvds I was seeking were available , and as my purchase came to more than £20 , telling me they could be posted for no extra charge to my home address .

Besvarelse fra hmv (UK) - Bath
I’ve had to return three turntables that were faulty upgrading twice as no replacement available, your staff in the main were as helpful as possible but seems there hands were tied with any offfer of help with upgrading twice when there was no alternative, again I do not fault your staff , I believe they tried to help but faulty product on three occasions I felt should have qualified for some discount, I ended up with a deck without speakers and had to buy these separately so my original product ended up after three return visits costing me double the amount I’d spent in the beginning 😱

Besvarelse fra hmv (UK) - Bath
Went to pick up a click and collect order and the man behind the counter was very friendly and the process was very quick. I regularly visit this HMV, I just had to click and collect a product that is not in stock there.

Besvarelse fra hmv (UK) - Bath
Menu and order system easy to use on line . Quick prompt service and no fuss delivery and able to track my order .

Besvarelse fra hmv (UK) - Bath

Besvarelse fra hmv (UK) - Bath
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.